Adobe Connect Reviews

334 Ratings
<a href='' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100

Do you work for this company? Learn how we help vendors

TrustRadius Top Rated for 2020

Overall Rating

Reviewer's Company Size

Last Updated

By Topic




Job Type


Reviews (1-25 of 62)

Companies can't remove reviews or game the system. Here's why.
January 21, 2020
Shannon Davis | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
We have used Adobe Connect for a range of purposes, mostly for webinars and meetings when participants are remote. For webinars, it's been ideal to allow a presenter to control their slides while discussing their project, while participants can use the chat box to ask questions or network. We record the webinars and send out the link later, so colleagues who may not have been able to attend can replay it--we've received lots of positive feedback on this. We have also used it to collect email addresses for follow-up; the option to email the chat log to the meeting organizer is so useful. For meetings, we can collaborate and discuss a document or presentation as it's shared onscreen. We were even able to use a conference line for colleagues who had audio trouble, so incorporating that functionality was very helpful for us.
  • Slide-sharing and letting presenters control their speed.
  • Integration of external conference line in addition to VOIP.
  • Recording/playback is seamless.
  • Audio/mic troubleshooting could be more comprehensive.
  • Chatlog loses all formatting/spacing in email.
  • Browser compatibility is inconsistent (ex. on my Mac it only plays well in Chrome, yet on my PC desktop I need to use IE).
I highly recommend Adobe Connect for visually-driven webinars/presentations where a majority of the participants are offsite, and where a single speaker at a time has the mic. It is less appropriate for meetings where multiple people need to have a generative conversation, as it's easy to talk over each other and end up with garbled audio (the fate of conference calls everywhere).
Read Shannon Davis's full review
September 18, 2019
Laura Gillenwater | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Until last year, Adobe Connect was used as my company's meeting and virtual instructor-led training platform across the whole organization. We also used our area of the Adobe server to publish some of our e-learning modules created in Adobe Presenter or Captivate. Now, my company has switched to another tool (Zoom) and only a few people have retained our Adobe Connect licenses, primarily for training purposes (or for more complex meetings).
  • Ability to set up multiple room layouts that "persist" indefinitely. This allows you to set up your room layout as far ahead of time as you'd like and/or re-use layouts over and over again.
  • Access to a wealth of add-ons (like clocks, timers, interactive word clouds, random participant selector, etc.), many of which are free.
  • A good variety of "pod" types -- different types of surveys, file shares, Q&A, whiteboard (with ability for participants to annotate), etc.
  • Multiple ways you can share your screen -- share your whole desktop, share just selected windows, or share just selected applications.
  • Ability to have multiple hosts for a meeting and to easily promote a participant to the Presenter or Host role on the fly.
  • Breakout rooms, ability to record meetings with options for computer and/or phone audio (including the ability link in external phone conference lines), engagement meters (which, I'll admit, I haven't really used), and, I think, pretty much all of the features that most similar platforms offer.
  • Ability to pause webcam, rather than having to stop it and restart it (and, when paused, it shows the last image it was displaying before you paused it).
  • For meeting recordings published to the Adobe server, provides a left-hand navigation pane that allows the viewer to jump to different parts of the recording, like each time the layout changes or to the point at which someone typed a particular chat message.
  • Ability to email the contents of the chat pods to yourself, both as a host and as a participant.
  • No virtual background option
  • Without multiple screens, you can't really see the room while you're screen sharing, making it harder (but not impossible) to monitor chat, and, I think, not possible to see others' webcams.
  • No "call me" feature.
  • Very expensive!
If you're looking for just a basic meeting tool, there are cheaper ones (like Zoom) that will do the trick just fine. Where Adobe Connect shines is when you're looking for a virtual training tool, because of its more robust feature set and the fact that you can set up room layouts ahead of time and reuse them and because of the available add-ons, which can help make learning more engaging. (In fact, on that engagement front, I believe you can also present learners with interactive quizzes, etc., if you create them in another Adobe tool, like Presenter or Captivate.)
Read Laura Gillenwater's full review
October 17, 2019
Leonardo Barbosa Corrêa | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Adobe Connect has only been used by me in my company. I use it to attend Adobe Day video conferences and online classes. It has been a good learning tool. Allows good viewing and interaction with the teacher. It has good chat tools to interact and the setup was pretty simple too.
  • Chat tool
  • Screen Sharing
  • No delay
  • Very dependent on internet bandwidth
  • Audio quality could be better
  • Screen Maximization Does Not Occupy Entire Area
Adobe Connect is very suitable for online or distance training. It is the reason why I have used the software. Provides good chat tools for teacher interaction. The downside is that the audio quality was a problem the times I used it. It seems to me to depend a lot on the internet band. Screen sharing does not occupy the entire monitor area.
Read Leonardo Barbosa Corrêa's full review
October 11, 2019
Lynn DeLaurentis | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Adobe Connect is used for live streaming educational classes which allow for powerpoint presentations, user interactions, and viewing of video clips by individuals in various locations. This allows for training among professionals where travel to the same location is not an option. It has given greater flexibility in our training platform.
  • User interaction on a sidebar while viewing material works well.
  • Most of the powerpoint slides are easily readable; occasionally, some are difficult.
  • Dialing in and connecting to the server tends to do well.
  • Videos don't always play well--it can be hard to see what is being streamed.
  • Sometimes you get 'kicked out' of the meeting and need to restart the computer to get back in--this is frustrating because of the wasted downtime.
Training with PowerPoint presentations, user interactions, and questions/answers works well with Adobe Connect. The video streaming needs help, and we have had the session stop and come back 15 minutes later, once it is fixed. The email invitation to join a group process is easy and the platform works well on laptops.
Read Lynn DeLaurentis's full review
September 25, 2019
Nathan Roberts | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Adobe Connect to conduct training on software applications, do presentations, and even conduct our quarterly meetings with our board of directors. The platform is extremely flexible so we are able to conduct quality meetings remotely, saving travel time and travel expenses. With Adobe Connect, we are also able to record the training sessions for later viewing, meaning we can hold a single session and still offer the training on-demand.
  • The recording functionality is top-notch. Participants are able to interact with a recorded session just as if they were participating live (with the obvious exception of interacting with others). You can place markers on the recording so viewers can jump to areas of interest quickly so they don't have to watch the whole thing. If desired, you can off-load the recording so you can host it elsewhere.
  • The platform is incredibly flexible. You can conduct any type of meeting, from a simple webinar with one presenter to breakout sessions where participants are divided into several rooms.
  • I like that you can share just about anything through the platform, including handouts, video, etc.
  • It supports live polling, too, so you can engage your participants in fun ways.
  • The platform even has a whiteboard capability, so it easily converts to a collaborative environment.
  • It has the usual goodies for such a platform, too, such as video conferencing and screen sharing.
  • The one thing I don't like about Adobe Connect is it that to achieve integrated telephony, you have to purchase the telephony from a third party. This is not offered by Adobe. Once you get it done and set up, it's not too bad, except that the telephony cannot be controlled within the virtual room, but by a separate app. This is Adobe Connect's only failing, in my view, but because the rest of the platform is so good I am willing to overlook it.
For training sessions and meetings where you might want to conduct breakout sessions, Adobe Connect is in a class by itself. I haven't seen any other conferencing platform equal its breadth of tools and functionality. However, if all you want to do is simple screen sharing and talk, Adobe Connect is overkill. Save yourself money and reduce complexity by going with a simpler platform.
Read Nathan Roberts's full review
September 17, 2019
Christopher Power | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Adobe Connect is used at our organization to help streamline multiple processes. It addresses the common problem of communication in a large school or organization like ours. The ability to have virtual meetings and share virtual documents is crucial for our success to help speed up communication, lessons, training, as well as increase efficiency in the building. The application is used throughout the entire organization, over 200 people, over 1,000 students for educators that use it in class and for educational lessons. The problem it addresses is workflow and performance. In order to get educators and students to work harder, you must provide them with more digital content to allow them to work independently without needing to attend face to face meetings or use paper handouts.
  • The interface is extremely easy to use. It allows people to come on board and learn it very easily, reducing the learning curve. Specifically, the navigation screen on the interface after logging in has a very simple drop-down menu for you to access and able to choose how you want to use Adobe Connect.
  • Adobe Connect DOES NOT drop in terms of internet connection. We have never had situations where the platform glitched or stopped working. For us to keep a simple and easy workflow, it was crucial to find a platform that did not have technical flaws.
  • Webinars... there are a lot of webinar software available, however, staying within the Adobe family is important. Adobe makes it easier to use content developed in their other platforms and linking and working with PDFs. Many platforms avoid certain file types of the file sizes make it difficult to navigate and use the tutorials and training documents. With Adobe they have made it easy to accommodate and seemingly keep the file sizes small enough to make it easy to browse and interact with online.
  • The Meetings obviously make it easy because one login for ADOBE satisfied the needs of all their platforms, reducing the need to have multiple accounts.
  • Room for improvement would be with video. I wish I could cut and combine videos for the presentations. Being able to cut multiple videos together into one clip would be very easy for us. I have not figured out how to do that yet. It seems to be missing that ability.
  • A missing function is being able to live poll! I understand they have polling features, but creating live polls that allow us to have meetings and then take a poll during the presentation and allow us to see the results in real-time would be really exciting.
  • The mobile app is a large file size to download and does take up a lot of space on mobile phones. It is not as bad on an iPad where you use it more often and do not have as many apps as a personal phone, but the file size is still a bit large and would be the first app to remove if I need storage space.
Adobe Connect is well suited for real business and school applications. When you have a large staff and corporate or school structure, you need to offer training and meetings for all employees to avoid the stress of sending emails and worrying who will or won't show up to in-face meetings with strict schedules.

It is perfectly structured for new employees, tech savvy or not, to learn the software so they can easily participate in virtual meetings, trainings or reviewing documents needed. It could be less useful in small businesses with 20 or fewer employees where face to face interaction and the need for more hands-on meetings and discussions are important. However, even with small businesses, I doubt you want employees wasting time, so using Adobe Connect, especially if you already use other Adobe products, would help.
Read Christopher Power's full review
September 16, 2019
Michelle Braun | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We attempted to use Adobe Connect as a webinar platform for the entire firm. We were really excited about the virtual breakout room functionality, which would let subsets of Learners in a class break off and have discussions, brainstorming sessions by themselves, and then return to the larger class to share their learning/experiences.
  • It has a nice interface.
  • It allows for multiple people to be on a video at the same time.
  • We found the customer support to be lackluster. When we first transitioned to the platform, we had a LOT of technical difficulties. It proved EXTREMELY challenging to get someone from Adobe Connect to troubleshoot with us or attend a webinar with us so that they could experience what we were experiencing.
  • We had troubles with the audio. Some of our learners take webinars at their desks via laptops with VOIP audio; others take webinars by dialing in through their mobile phones. If both VOIP and mobile were used to access the platform, the virtual breakout room functionality was not available. This may or be not be related to the way our firm's telephony is set up. We couldn't get a clear answer on this from either our internal technologists or Adobe's technologists.
If everyone accesses the webinars with the same audio methodology, it seems like a good webinar platform. Unfortunately, that's not the reality for our Learners.
Read Michelle Braun's full review
September 12, 2019
Gledson Rodrigues | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Adobe Connect is used by NOC in online training of products and services. Helps us in the knowledge base, as we are not available for classroom training, we do it online using the tool.
  • Connectivity
  • Interactivity
  • Easy use
  • I would like to see in the tool, remote access feature, for support, like Team Viewer. That would replace the tool in that too.
It is suitable for online training, meetings, presentations. In a school, college, business, and events.
I don't see a scenario where it can't be used.
Read Gledson Rodrigues's full review
September 18, 2019
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use it when we host virtual classes to be able to have a webcam and share a PowerPoint presentation. The best feature which we use almost every session is the ability to have virtual breakout sessions where people can be broken down into smaller groups to exchange on the various topics we are discussing.
  • Virtual Breakout sessions
  • Very simple to use
  • Easy to set up your own templates
  • More support for the trial period
  • Better online support and videos to get started
  • I haven't found the possibility to save as an MP4 file afterwards for distribution (if possible)
For virtual training! Adobe Connect is amazing when used in that specific context. If you just want a tool to host/record a presentation, it is OK and is comparable to all the other big names out there (Webex, Skype for Business, Zoom, etc.). When it comes to doing virtual breakout sessions, this is amazing and forces people to actually listen to the webinar and interac amongst themselves opposed to a typical session with low amount of participation unless people are put on the spot.
Read this authenticated review
September 14, 2019
Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Review Source
We used Adobe Connect for internal meetings, both large and small. It was more feature rich than some of the other options, and is best for recurring meetings because you can save the setup, content, etc., in your meeting room. Due to the robust features, it had more capability but I would say was less user-friendly for those that weren’t as familiar with the tool.
  • Training - especially recurring courses
  • Large scale webinars (one to many) presentations
  • Dial in or speaker audio options
  • Not as user friendly
  • More complicated than other tools
Large webinars, training, online classroom type settings are well suited. For every day use there are other options that are simpler and probably more cost effective.
Read this authenticated review
September 15, 2019
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Adobe Connect for some of our online training with vendors. It is only being used by a particular department, which is the training department, and the staff enjoys the tool which provides them with the ability to distribute training material easily to a large number of our staff.
  • Pushing out content
  • Sharing screen information
  • Adding audio
  • Ability to use on mobile devices
The tool is useful if you are putting together training material for different departments.
Read this authenticated review
September 12, 2019
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We used Adobe Connect for meetings with remote employees and collaborators at other institutions. We use it both to serve as the platform for calls as well as to share screens and documents with others.
  • Simple platform.
  • Screen sharing.
  • Easy communication between users.
  • The interface can be clunky.
  • Can take awhile for people to feel comfortable.
Can be useful if you need to share screens, allow for feedback. Can be overly complicated for simple meetings.
Read this authenticated review
March 27, 2019
Doreen Giles | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
I used Adobe Connect to conduct video training for non-profit work. It allowed the use of add-ins to display PowerPoint slides, and allow users to interact in discussion boards. I was able to design branding for multiple classroom types. I set up rooms with different features enabled such as timers, whiteboards, video playbacks (did not function well for all). There were conflicts sometimes based on the type of devices used to connect to the training. Some of the settings were not intuitive and I found the method for accessing recorded video to be a hassle. In order to download a training, you literally had to play the entire video from start to finish. Some of my workshops lasted 3 hours. This was very inconvenient.
  • Allows the use of third-party add-ins such as a timer, or user poll. Pretty easy to set up.
  • Love how you can set up multiple classrooms and create branding for each.
  • Convenient method for contacting participants. Provide templates for sending out notifications.
  • For some add-ins the functionality was limited - had problem with the PowerPoint slideshow feature. It did not always display properly as you progressed in slides.
  • Some of the features were not compatible with phones. For example, Some participants were using phones to participate in class and the features were not compatible. There was no way to test the feature compatibility with different platforms. You create something beautiful for your trainees and you are unable to use.
  • The price points were not very flexible. I had limited needs and I was paying a higher price tag than I should for what I needed. They should be more flexible with pricing based on features needed.
  • Downloading recordings was a HUGE pain in the neck. Most of the training conducted lasted 3 hours or more. I felt like I was being punished to have to play back the entire presentation to download the recording.
It is nice for projects where you don’t need a lot of bells and whistles. If you are doing a basic live training with a small number of participants, it is easy to manage. I also enjoyed having the ability to brand a classroom and create different setups. I would not recommend if you plan to reuse trainings because of the issue with downloading recordings. I also had issues figuring out how to set up access to live recordings beyond sending a link. I wanted to create a unique login for users but I did not find it easy to do. Also if you want users to view additional videos within the classroom and/or access other third-party features, it is hit or miss. I found it to be incompatible with devices beyond desktop/laptop computers. In addition, the price is a bit expensive for a product that is not as flexible as other products on the market that are cheaper.
Read Doreen Giles's full review
June 20, 2019
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Our organization is using Connect to deliver live online, instructor-led courses that allow students to take our ISO requirements and auditor training from anywhere. It helps us deliver more training courses to a larger audience while saving cost and time for both our company and the many students we deliver to. Our catalog of courses offered has grown significantly over the years we have used this platform.
  • The ability to customize your screen layouts. making each classroom unique.
  • Bandwidth and connectivity. Many other webinar platforms have limitations of how many users can attend with cameras. Adobe has no limit on how many users can join a meeting and stream live an HD quality camera. This feature makes the platform a true virtual classroom.
  • Low cost. The pricing for a license is surprisingly affordable. Adobe has demonstrated great customer support as well. they offer other services - like having a tech expert available to assist with new users having any type of issues.
  • There are some connectivity drops. This results in users having to log out and log back in. that generally solves it but multiple instances can lead to frustration.
  • A smoother interface would be a nice enhancement. maybe some of the windows could be hidden and brought up as hover over windows.
  • The backend CMS is easy enough to manage after you have worked in it for a while but there are a lot of root folders depending on your setup and it can be slightly clunky to navigate to where all your materials and content is.
If you wish to deliver online training that generates a real classroom feel - Adobe is a great platform. Using other leading webinar platforms to pull this off feels like kind of a stretch. Adobe can upload documents, allow for collaboration and private breakout sessions. There are many features that can bring a true classroom feeling for students. We broke our course out into a week duration for a few hours a day. It is great to see our students take on the technology, understand the material and bond with the instructor and students as if they spent the week under the same roof.
Read this authenticated review
May 02, 2019
Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
Adobe Connect is being used to view webinars and virtual meetings. This service is primarily utilized by program staff. It definitely addresses the issue of needing to offer training or share information with large groups across a large area.
  • Train in real-time.
  • Connect nationally.
  • Can include attachments.
  • Limited settings.
  • Sound issues.
  • User issues due to unclear instructions.
Adobe Connect is perfect for real-time webinars and webinar series. This could be internally and externally. It’s also great that you are able to include attachments for your viewers.
Read this authenticated review
December 20, 2018
Alexander Palma Ibarra | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We currently use Adobe Connect in the Engineering department. Adobe Connect is essential for our registration of webinars, this tool allows us to share ideas and materials online in real time. With Adobe Connect we can connect virtually and easily to work together in different projects of the company saving time since we can visualize several screens at the same time without problem.
  • Adobe Connect allows simultaneous connections and the moderator has control as the room administrator, participants can not intervene if the moderator does not authorize it.
  • Adobe Connect supports a wide variety or types of files, making it a very robust application.
  • Adobe Connect offers multiple deployment options to ensure the right solution for the company, has a very easy to use interface.
  • Adobe Connect must improve its implementation in the mobile part, since its operation in these devices is very limited.
  • I would like to be able to paste an image on the board and get better results when I paste a text, sometimes I have difficulties to adjust all the pods I want to use on the screen (discussion, chat, video, area to share).
  • I would like that Adobe Connect had a little more functionality, that is, that you could play music in the lobby, serial a great compliment for this application.
Adobe Connect is ideal for interactive sessions, for electronic learning, an application that is integrated in a versatile way with other platforms and tools, increasing its performance within the company for end users, the webcams are excellent for monitoring the commitment of the employees during seminars or video conferences.
Read Alexander Palma Ibarra's full review
December 18, 2018
Martín Stricker | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We give Adobe Connect two different uses in our company. One of them is for internal meetings, like webinars for training our sales department, and collaborative presentations. The other scenario in which Adobe Connect fits so well is for remote working. Many of our team members are spread across the country and use it for daily meetings, video calls among our team, and file sharing.
  • Fully customizable. You can choose what portion of the screen you want to share. It has an always growing pack of settings that lets you give an online training the look you want.
  • Users can share their screens too.
  • Great update frequency. It's always improving and getting new features.
  • Can be very expensive, especially for smaller companies.
  • I'd like to be able to play some music in the lobby, I think there's room for improvement there.
  • The meeting room can't be seen while sharing the screen without a dual monitor.
It's a great solution for companies that are constantly creating webinars and presentations for both internal and external use. It's especially useful when some of the team members are located far from the HQ for daily meetings. I don't see it very well suited for smaller companies that can't afford it.
Read Martín Stricker's full review
December 12, 2018
Sandi Ols | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Adobe Connect is generally used at my organization for web conferencing and screen sharing. I am not sure how many departments use it but it has provided a wonderful method of "meeting" without having to leave your office or campus location. We are also able to record our meetings for staff to review at a later date if they are unable to attend.
  • Instant and convenient access.
  • No need for a download.
  • Recording tool is amazing!
  • The maximum number of people in "the room" is not convenient.
  • The knowledge of the support team is lacking.
  • It is difficult to add people to the room.
If you need a software that allows multiple users to share their screens, then this is well suited for you. Your meeting space is customizable with various features. There are also many valuable tutorials that help to "Get Started," which have been very helpful to our team. Not appropriate if you have a meeting that requires a large group.
Read Sandi Ols's full review
June 19, 2018
Shauna Stermer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
In my organization, we use Adobe Connect on a daily basis to ensure immediate communications between consultants and managers (Team Leaders). The ability to connect one on one, go to a breakout, share information, and get immediate assistance when assisting customers is vital in today's virtual world. Used in various departments and with various vendors within my organization, Adobe Connect solves problems by allowing employees to receive answers as soon as they are posted in the room. If we have an issue that requires a Manager to view our screen, etc., this can be done in the current room, or Managers may choose to move to new rooms giving one-on-one assistance. In addition, file sharing and polls help the employee respond to questions as a whole, or individually based upon the needs of the managers. Adobe Connect also solves the problem of communication in a business by not limiting interactions to the typed word, but also allows for attendees and hosts to communicate by calling into a phone number with a passcode for one, or multiple employees to access the room and bridge; thus, allowing vocal communication if needed. This can be limited by the hosts.
  • Immediate communication within a secure environment between the host, or hosts, and attendees is a major benefit of Adobe Connect.
  • The ability to screen share is second to none and can be done immediately in the current session, or if the host pulls an attendee, or attendees, to a Break Out.
  • File sharing when those important files come through that require notification to a group as a whole is also something Adobe Connect does well.
  • Finally, the ability to post polls, create a white board for interaction with employees, and other items are just some of the benefits of Adobe Connect
  • The one major issue I have experienced with Adobe Connect is the lag or "boot" when there are too many people present. When attendees reached the maximum amount, I see a huge lag when moving to a Break Out, an unresponsive or frozen room, or one may get what we term "booted". This is very frustrating for employees when time is of the essence.Opening up the parameters a bit on attendees to prevent these issues would be greatly appreciated.
  • Color. Color. Color. Although you are in a working environment, color is appreciate, but limited when creating pods to discuss or post items. The background is very drab and has no "pop" to it. Employees may see items differently if the pods background was something other than gray.
  • Videos. Videos tend to have a lag as well when doing real-time face to face discussion. There seems to be a pixelation issue that has been occurring for years now when viewing videos.
If communicating with 30-90 agents in the virtual world, Adobe Connect definitely allows for the communication in a simplified environment. For example, f you have 30 agents taking calls, this program offers a way for agents to communicate. If questions are needed answered, the hosts have the ability to pose those questions and get answers from the group. In a smaller group, this may be a bit of overkill and may not be needed. Large groups of 75-100 would create and environment that is less appropriate as there are to many people asking questions and not receiving answers. This amount of people in one room may get lost in the confusion.
Read Shauna Stermer's full review
June 18, 2018
Anissa Harris | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
Adobe Connect is used for recorded meetings of individuals who are in all parts of the country at the time of the meeting. We also use it to store recorded webinars that we can link viewers too. It supports the regular meetings of the Executive Board, provides recordings for minutes, and allows us to host Live Webinars or archive webinars for distribution.
  • Provides a recorded archive of meetings and training webinars. This fact is important as we need a record of the events and redistribute archived training.
  • Allows many participants to attend the Live Webinars or meetings without issue. As the number of participants is not the same each time, having the ability to invite as many as possible is a real plus.
  • Provides a log in the email with a link and connection information for people to join the meeting or webinar. This step is important as without it, people could not actually enjoy the benefits of the meeting or webinar.
  • Although it is a necessity to have the login email information shared with participants, we have had occasions when the link did not work properly or--more often--the Meeting ID did not allow the participant to enter the meeting room. As this is an issue that is only discovered at the meeting time (you cannot "try it" before the meeting time), it is problematic when it does not work.
  • Adobe Connect does not have the ability to SHARE SCREENS. There is one presenter who can put up documents for the participants to view, but there is no ability to change the Presenter so that multiple screens could be shared. In a roundtable discussion, it would be helpful if different people could share or trade control during the same meeting.
  • There is no ability to see the participants. Although I am sometimes in my lounge clothes when I attend an Adobe Connect meeting, face-to-face contact is helpful for engaging with an audience or for nonverbal communication. Although I think each participant should have control over the ability to use or not use video, I think it should be an option.
Adobe is a solid platform for a one-way presentation with one presenter sharing information to many others. There is an option for computer audio, or dial in by phone--a feature that I have used repeatedly when I was ON THE GO but needed to attend a meeting. Adobe has a recording function which is perfect for archiving minutes or discussions or saving training sessions that we redistribute later.
Read Anissa Harris's full review
June 15, 2018
Zach Wasson | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Adobe has allowed us to keep our training headcount limited while still providing training to individuals around the country. Adobe allows a team of 8 to support 200+ individuals on each new hire week, in 50+ offices in 36 states. Adobe being used for training has also allowed us to refocus some other individuals away from training and into other projects because of the reach the program now allows us to have.

The product allows us to provide live customer-facing demonstrations of new technology. We're able to send a quick link and easily screencast and conference with customers across the country.
  • All of my Adobe presentations look extremely professional. The ability to import files that I've created in other programs allows me to utilize different design tools and bring their best elements with me.
  • Breakout rooms are excellent for taking a large class and separating them into smaller groups where they can collaborate and then come back to the large group experience. This is vital for us in building a virtual learning space that people are actively engaged in.
  • Simple interface for starting cameras and microphones. We've used some other products that needed their own manual for turning on a webcam. This is a simple click and even provides a preview before anything goes live. This is in addition to a splash screen when you enter a meeting that will walk all new users through the process, saving the presenters time.
  • Our biggest complaint is always the lag in VoIP conferencing. It seems to fluctuate, but we can have as much as 5-7 seconds of delay at times. This can be a quick way to stifle any discussion that might be taking place. This ends up with a lot of people talking over one another.
  • First-time users sometimes have issues getting the program to open. There is an initial download to get the meeting rooms open and if it doesn't happen automatically, we need to instruct users to try and rejoin the meeting. This isn't a difficult step, but it can prove to be annoying when working with 30-50 new users at one time.
Figure out if you're looking for a conferencing tool or a training tool. If the primary purpose is going to be for web meetings, then I would likely look elsewhere. There is better standalone conferencing software. If you're trying to upgrade your training platform, this is a great option. They offer an abundance of tools that make this a viable option for those who will be presenting without producers as well.
Read Zach Wasson's full review
September 24, 2018
dave g | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Virtual meetings and trainings. It's been a much more effective platform than our previous one for online education.
  • We have been using Adobe Connect for several years, and so far everybody seems very happy with it.
  • I like it as a webinar platform as it has a nice mix of features
  • From my perspective as a technical course developer, it is my hope was to use a software product that is intuitive, powerful and seamless for my eLearning courses. Adobe Connect delivered on all three. The Adobe Connect Library directory structure and file sharing options felt very familiar and were easy to navigate and deleting files/changing file names if I goofed up was a breeze. Being able to easily upload my PowerPoint/Presenter converted lessons saved me time and allowed me to share my work with other developers and instructors for review and testing simply by emailing the course link.
  • Personally, I like very much the fact that you can easily share your screen with others, or allow them to take control of yours. The tool is very intuitive, and this is proven by the fact that nobody ever needed any training on it.
  • At times there are issues using Adobe Connect with different browsers, like Chrome. I hope that Adobe Connect has plans to update its software to be more compatible with this and other browsers, especially for students who use Apple computers and don't use Internet Explorer. Different user settings can also make it difficult to hear when people speak via their microphones.
  • The only drawback came with co-teaching some distance education sessions. Both participants had to be in the same room and it got a little clunky at times. It would be nice if there was a way to set up a private window between presenters to exchange notes during a session.
If looking for a standard 100 seat license, the service is affordable. Additional licenses in the past were obscenely priced and does limit our outreach. Adobe Connect has been a very useful tool for communicating with the ability to share presentation material to a wide audience.

Read dave g's full review
June 18, 2018
Kevin Gudmundsen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Adobe Connect is being used by the companies that I consult with to deliver virtual training programs. It is replacing other options to provide more interaction and engagement.
  • Provides several options for participant interaction
  • Manages and maintains content and room layouts
  • Customizable and flexible set up and delivery
  • Multiple Hosts
  • True Breakout room capabilities
  • Still too difficult to get participants up and running on connection to a meeting
  • Still uses flash which blocks access to content or to access to a meeting
  • Steep learning curve
  • A few glitches and idiosyncrasies that need experience to address
Training small groups of people that require breakout rooms and high levels of interaction. Training where the same content is delivered multiple times over time - because you can maintain a persistent room layout and content Meetings where multiple people may need to present and support the meeting at the same time
Read Kevin Gudmundsen's full review
June 18, 2018
Ashley Erickson | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use Adobe Connect for meetings where some of our participants are offsite. Our whole organization uses it. It solves the problem of access to remote members.
  • Provides access to materials
  • Inclusivity
  • Option to receive commentary
  • It's a little clunky to set up an event.
  • I wish you could view more comments at once in the chat box.
For virtual meetings
Read Ashley Erickson's full review
February 16, 2017
Michael Martinez | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Currently, we are using adobe connect for virtual meetings and instructor led training. It addresses the issues of travel costs and time. Additionally, it offers up the flexibility to hold meetings and share documents on demand.
  • Adobe Connect does a good job of making your organization look professional once configured correctly.
  • The built in features are typically more robust than other webinar software.
  • The database that stores content as well as webinar recordings is extremely useful.
  • The content area allows for SCORM content which makes this easily distributed without having a server.
  • User management is a breeze.
  • The training module (LMS) is not designed for instructor led training. If you are trying to use this as an LMS, keep in mind that you will have to create workarounds for ILT training (or at least we did.)
  • The application is currently not in HTML 5. Once this is updated, this will be a huge upgrade.
  • Screen sharing requires a plugin download.
  • Email and event management can be cumbersome.
Adobe connect is great for webinars. It is also great for SCORM content and tracking. Adobe connect is not good for instructor-led training. If you are going to use this as an LMS, please keep this in mind.
Read Michael Martinez's full review

Feature Scorecard Summary

High quality audio (35)
High quality video (34)
Low bandwidth requirements (29)
Mobile support (22)
Desktop sharing (35)
Whiteboards (27)
Calendar integration (19)
Meeting initiation (30)
Integrates with social media (15)
Record meetings / events (32)
Slideshows (25)
Live chat (36)
Audience polling (29)
Q&A (26)
User authentication (29)
Participant roles & permissions (32)
Confidential attendee list (22)

What is Adobe Connect?

Adobe Connect is a web conferencing platform that provides standard features like video, audio, screen-sharing, polls, chat, Q&A, and document transfers, as well as the ability for users to create presentations, online training materials, and learning modules.

The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs. Some extensions that are available include, but are not limited to, Closed Captioning support, Word Cloud (for visualizing live discussions), and MP3 player for adding music to users’ meeting rooms.

Users can create or style their own meeting room layouts which can be saved. They can also add multiple chat pods, polls, quizzes, simulations, breakout rooms, HD video, and games to make meetings and online conferencing more interactive. Additionally, Adobe Connect allows for presenters and hosts to utilize a “virtual backstage” to chat and collaborate outside of the main meeting or conference. It also allows for users to go into a “preparation mode” to make adjustments right before or during a session.

Pricing for Adobe Connect Meetings ranges from $50/mo up to $370/mo. Additional webinar capabilities through Adobe Connect Webinar ranges $140/mo to $580/mo, from a webinar with 100 participants to one with up to 1000 participants.

Adobe Connect Competitors

Adobe Connect Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Small MeetingsFreeForever free for up to 3 participants
Meetings$50per host/per month
Webinars & Learning$130per host/per month

Adobe Connect Technical Details

Deployment Types:On-premise
Operating Systems: Windows, Linux, Mac
Mobile Application:No