July 06, 2018


Bridgette Reynolds | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Braintree

We use it to track our client's payment methods. It's mostly our customer success team using it. We have been able to solve multiple issues like canceling, refunding, and voiding payments.


  • Being able to void transactions before they cross over to a refund
  • Being able to add discounts to users profiles
  • Running reports


  • Reports aren't always as detailed as we like them to be.
  • Would like to be able to have better search functions
I have only been using Braintree for a year or so now, but have found it very useful and the teams we spoke to are great! I would highly recommend this platform.


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