Amazing value and super customer service
January 17, 2024
Amazing value and super customer service
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Brevo
Brevo has been a high-quality, affordable option in creating a newsletter for my business and working synchronously with a small team. I did some extensive research of the options for CRM suites online, and I think Brevo is one of the best options out there. The value for the price you pay is difficult to beat, as many services charge 2, 3x or more for a similar product.Beyond the dollars, I'd like to share an interaction that especially convinced me of Brevo and it's dedication to businesses and creators. I had a rather specific question during signup, and upon submitting my query, the Brevo support team almost immediately emailed me a detailed reply that accurately answered the question. No formulaic response, no "Thank you for your request - someone will be with you in 3-5 business days" - they took the time to understand my issue and gave me a perfect explanation inside of 24 hours. That level of customer service is truly appreciated in this day and age, and it can make a customer for life. I'm looking forward to growing further on the Brevo platform!
- Affordable pricing
- Excellent customer service
- Multi-user access
- Business signup page could be slightly more clear