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Brevo

Brevo
Formerly Sendinblue

Overview

What is Brevo?

Brevo, formerly known as Sendinblue, is the leading customer relationship management (CRM) suite designed to fully cultivate long-term customer relationships and to empower businesses to expand in a fast changing digital world. With Brevo, businesses have a unified view of…

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Learn from top reviewers

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Free

$0

Cloud
per month

Lite

$25

Cloud
per month

Premium

$65

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.sendinblue.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

SENDINBLUE DEMO (MASS MAILING)

YouTube

Email Marketing & Automation SendinBlue Demo | How Email Marketing Works | Charit Anchan | AntWak

YouTube

SendinBlue Free Trial | Sendinblue Review 2022 [Bonus]

YouTube

SendInBlue Review and Demo | SendInBlue Tutorial

YouTube
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.2
Avg 8.1

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.8
Avg 7.7

Pre-Send Testing

This set of features allows marketers to test out and preview various elements of their emails before sending out email campaigns. URL validation, inbox display, and email review are some of the activities included in pre-send testing.

9.4
Avg 8.2
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Product Details

What is Brevo?

Brevo, formerly known as Sendinblue, is the leading customer relationship management (CRM) suite designed to fully cultivate long-term customer relationships and to empower businesses to expand in a fast changing digital world. With Brevo, businesses have a unified view of the customer journey in one easy-to-use platform thanks to intuitive and scalable marketing and CRM tools such as Email, SMS, WhatsApp, Chat, Marketing Automation, Meetings, and much more.

Brevo Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Reporting & Analytics Features

  • Supported: Standard reports

Pre-Send Testing Features

  • Supported: Link Tracking

Additional Features

  • Supported: Marketing Automation
  • Supported: SMTP (Transactional) Email
  • Supported: SMS Messaging
  • Supported: Responsive Email Design Tools
  • Supported: Import Your Own HTML Design
  • Supported: Email & Phone Customer Support
  • Supported: Excellent Deliverability
  • Supported: Unlimited Contacts
  • Supported: Customizable Sign-up Forms
  • Supported: Advanced Contacts Segmentation
  • Supported: Advanced, Real-Time Reporting
  • Supported: Hard Bounce & Unsubscription Management
  • Supported: Pre-Schedule Campaigns

Brevo Screenshots

Screenshot of Marketing Automation - DashboardScreenshot of Marketing Automation - Sample WorkflowScreenshot of Sample Email Campaign ReportScreenshot of Integrations and Plugins

Brevo Video

Explore the SendinBlue Campaigns area. It’s where you can: create, send and track your marketing campaigns, design new email templates, manage and grow your contacts, and much more! Don’t have a SendinBlue account yet? Learn more and create your free account at: https://www.s...
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Brevo Integrations

Brevo Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobally Supported
Supported LanguagesEnglish, French, German, Italian, Portuguese, Spanish

Frequently Asked Questions

Brevo, formerly known as Sendinblue, is the leading customer relationship management (CRM) suite designed to fully cultivate long-term customer relationships and to empower businesses to expand in a fast changing digital world. With Brevo, businesses have a unified view of the customer journey in one easy-to-use platform thanks to intuitive and scalable marketing and CRM tools such as Email, SMS, WhatsApp, Chat, Marketing Automation, Meetings, and much more.

Intuit Mailchimp, Constant Contact, and Campaign Monitor by Marigold are common alternatives for Brevo.

Reviewers rate Link Tracking highest, with a score of 9.4.

The most common users of Brevo are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(310)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have recommended trying SendinBlue for its ease of use and lack of unnecessary clutter, suggesting it as a reliable and cost-effective option for mailing/email newsletters or SMS marketing. They also recommend SendinBlue over other HTML service providers on the market. Users suggest signing up for the free account to explore the email campaign options and highlight the tool's simplicity in setting up and integrating into websites.

Furthermore, users emphasize that SendinBlue is a great tool for small and medium businesses, allowing them to quickly and easily conduct campaigns. They also recommend it as a better alternative to MailChimp, considering its affordability and easy management. Additionally, users appreciate the customer service provided by SendinBlue. Some users point out that SendinBlue's email layout builder and automation features are particularly beneficial for indie artists or writers, especially those new to email marketing or autoresponders.

However, it is worth noting that some users found SendinBlue difficult to navigate and lacking in transparency. They suggest using a bulk email cleaning service before sending the contact list through SendinBlue. Despite this, other users recommend trying SendinBlue without hesitation, considering it a good software option that meets their needs while providing an alternative to Mailchimp.

Reviews

(1-25 of 215)
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Positive Brevo Review

Rating: 9 out of 10
September 30, 2024
Verified User
Vetted Review
Verified User
Brevo
1 year of experience
  • creating newsletter
  • adding attachments to newsletter
  • managing a list of contacts

good features and software!

Rating: 8 out of 10
September 18, 2024
MA
Vetted Review
Verified User
Brevo
2 years of experience
  • track marketing campains
  • user friendly interface with all necessary options
  • design of a campain very intuitive and helpful

Brevo Review

Rating: 10 out of 10
August 08, 2024
DL
Vetted Review
Verified User
  • quick and attentive customer service
  • easy and intuitive email marketing platform
  • various pricing options are very reasonable

Brevo is # 1

Rating: 10 out of 10
April 18, 2024
  • Knowledgeable
  • Understanding Issue
  • Don't transfer like other companies do
  • Follows up on issue

Highly recommend Brevo

Rating: 10 out of 10
April 12, 2024
Verified User
Vetted Review
Verified User
Brevo
1 year of experience
  • Intuitive to use
  • Having folders for emails and lists to organise big databases
  • The support is 5-stars

Happy with Brevo

Rating: 8 out of 10
April 11, 2024
Verified User
Vetted Review
Verified User
Brevo
1 year of experience
  • Replicates what I was able to do using Mailchimp
  • Value for money
  • ease of use.

Implementing Brevo

Rating: 9 out of 10
March 31, 2024
Verified User
Vetted Review
Verified User
  • Allows to create a streamline email blast
  • Ease of importing database lists
  • Ease of organizing those lists and deleting duplications
  • Ability to print out those updated lists

Brevo is for you!

Rating: 10 out of 10
March 31, 2024
Verified User
Vetted Review
Verified User
Brevo
2 years of experience
  • WhatsApp integration
  • Intuitive dashboard and easy navigation
  • Segments easy to understand and set up
  • import/export
  • tool integration

Brevo Support

Rating: 10 out of 10
March 27, 2024
WL
Vetted Review
Verified User
Brevo
1 year of experience
  • Brevo has an easy , uncomplicated system to create professional looking emails
  • Excellent platform
  • Easy system to follow
  • Great reporting system

ROI matters, conversion and business growth rules. Brevo's ease of use enables SMBs profitable email marketing

Rating: 10 out of 10
March 26, 2024
Verified User
Vetted Review
Verified User
Brevo
2 years of experience
  • Fluid and intuitive inteface in all modules, which allows to complete tasks with zero stress levels.
  • Creating specific automation scenarios with multiple entry points. And it might seem trivial, but most marketing teams fail tagging MQL and SQL due to undetectable-complex customer journeys.
  • Sends notifications to the same record and to more than one recipient. It may pick recipients from field values. And also CC CCO messages to comma separated email addresses.
  • Get detailed reporting on mailservers reasons to bounce messages, from a modern, shareable report.
  • Allows flexibility when creating chatbots according to scenarios, all easy to modify and implement, triggered by events.

Brevo is the Right Solution for Mailing

Rating: 9 out of 10
March 15, 2024
MK
Vetted Review
Verified User
Brevo
7 years of experience
  • Successful forwarding of mails to the opposite addresses without falling into spam
  • Thanks to its very useful interface, I can easily meet the needs of many of my customers
  • Thanks to the fast support system, if there is a problem, I can easily overcome it.

New user of Brevo, just working it out

Rating: 7 out of 10
March 13, 2024
RM
Vetted Review
Verified User
  • simple templates and process
  • email support is quite good, but i would prefer to just pay and have a zoom to get over the line quicker
  • easy to link up fb, instagram etc... had no issues with integration

Brevo - a great addition to our company resources!

Rating: 10 out of 10
March 12, 2024
Verified User
Vetted Review
Verified User
Brevo
28 years of experience
  • When I sent my first campaign, my account was flagged, as it was the first time I had sent to some subscribers in quite a while. George helped me quickly and was very knowledgeable on what needed to be done.
  • Small questions about how to do certain things, as I did not have experience with them. Very patient and friendly. Helped me understand and work through to find solutions.

My Brevo positive experience

Rating: 9 out of 10
March 05, 2024
Verified User
Vetted Review
Verified User
  • Quickness and simplicity in campaign creation
  • Optimization of contact management
  • Effectiveness and clarity of campaign results

Brevo review

Rating: 8 out of 10
February 29, 2024
Verified User
Vetted Review
Verified User
  • Forms functionalities
  • Newsletter building app
  • Help articles
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