Watch out American Express - Brex is here to stay! The most impactful software since I started my career
November 06, 2019

Watch out American Express - Brex is here to stay! The most impactful software since I started my career

Dailius Wilson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Brex

What we initially thought was a simpler alternative to a corporate credit card turned out to be so much more. Initially deployed amongst a small cohort of employees - the Brex program quickly rolled out through our entire organization. It simply is the best software product I have encountered in the last five years. Intelligently designed, amazing marketing and a wide spectrum of features - it now is an integral part of our operations portfolio. American Express should watch out - Brex is the future!

Pros

  • Reward points on all spend - especially on software as a service (SaaS) which is a large source of expenditure for our business
  • Expense management system which allows us to intelligently manage all employees
  • Dynamic expense limits to adjust expenditure based on seniority, time of year, tenure etc.
  • Fantastic mobile app to monitor usage and upload notes/receipts
  • Great travel booking system - something we haven't fully utilized yet

Cons

  • This is unusual but I struggle to write con's - everything has been seamless so far
  • Perhaps they could improve the UI/UX for uploading receipts when there are multiple photos
  • Realized return on all expenditure through points where previously this wasn't seen at all in the business
  • Ease of use and general increase in employee satisfaction. It would typically take one full day to lodge expenses at previous companies - now it takes a matter of seconds
  • Access to credit at an affordable rate
Brex has been a great choice for our business and truly is a holistic software solution than a line of credit for a growing business. I also like how Brex is continuing to develop more features rather than maintaining a static product offering.
Prompt and always extremely fast to respond. I also think the intuitiveness of their solution negates the need for much support

Do you think Brex delivers good value for the price?

Yes

Are you happy with Brex's feature set?

Yes

Did Brex live up to sales and marketing promises?

Yes

Did implementation of Brex go as expected?

Yes

Would you buy Brex again?

Yes

Brex is suited to any forward thinking organization. You shouldn't consider any other bank, credit card or institution. I wouldn't be surprised if American Express has already placed a take over offer for the company. I think the card is especially good for a Series B company moving towards later stages of funding as levels of expenditure dramatically increase and such spending can be hard to monitor and control.

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