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Brex

Score9.1 out of 10

56 Reviews and Ratings

What is Brex?

Brex headquartered in San Francisco offers a corporate card for expenses, ecommerce, as well as rewards card, and travel expense management.

Top Performing Features

  • Financial Document Management

    Invoices, expense reports, and associated documents are stored within the platform for any future needs.

    Category average: 8.6

  • Employee Expense Reporting

    Allows companies to track employee expenses to make cost-effective decisions.

    Category average: 8.6

  • Advanced OCR

    Automatically imports information from invoices, receipts, expense reports, and other scanned documents into the platform.

    Category average: 8.1

Areas for Improvement

  • Payment Status Tracking

    Tracks what stage payments are at in the process, from approval to receipt.

    Category average: 8.7

  • Payment Audit Trail

    Allows admin users visibility into the entire payment process, from receiving the expense claim or invoice to the payee receiving payment.

    Category average: 8.5

  • Electronic Funds Transfer

    Funds can be transferred via EFT as opposed to paper checks.

    Category average: 8.6

Brex experiences as a mid size start up

Use Cases and Deployment Scope

We use Brex for reimbursements, company cards and some of our transactions with contractors and other vendors. The finance team also uses for general money and expense management.

Pros

  • Reimbursements
  • Company cards
  • Paying vendors

Cons

  • Could be easier to track team usage
  • Could be easier to submit reimbursements

Return on Investment

  • Freed up the finance team by allowing more team members to make payments
  • Have an easier way to submit reimbursements
  • Track team member spend

Usability

Other Software Used

Slack, Heymarket, Dialpad Connect

Spend Management made user friendly.

Use Cases and Deployment Scope

Digital cards given to multiple people across the org to use them for their respective spends -Tracking done by the Finance team -Same platform is used to communicate about the spends.

Pros

  • UI / UX is pretty intuitive.
  • Pretty easy to figure things out within the platform.
  • Ease of use of a card.
  • Simple to add or create a new card.
  • Communication within is great.

Cons

  • Flagging of suspicious spends if they are out of the range that is usually used.

Return on Investment

  • All our spend is now in one platform.
  • No need of external google sheets.
  • Everyone is accountable for their own cards and spends and it has a trail.
  • Audit is easy for the Finance team.

Usability

Other Software Used

lemlist

Great product for early stage start-ups

Use Cases and Deployment Scope

We needed a corporate credit card that we could get as non-US founders and found Brex to be the right solution. We use Brex as our main credit card provider. More specifically, we use Brex to track our spending and collect rewards. We are also using the rewards that they're offering.

Pros

  • Cashback
  • Support
  • Rewards

Cons

  • Mobile support
  • Blocking transactions
  • Card delivery

Most Important Features

  • 24/7 support
  • Multiple credit cards
  • Rewards

Return on Investment

  • No actual impact ROI, but saved us a ton of time

Alternatives Considered

Mercury

Other Software Used

Brandwatch, Buffer, Sprout Social

Credit where credit is due

Use Cases and Deployment Scope

Brex makes it easy for us to create corporate virtual cards for various departments and company leaders. It's easy to search transactions and it offers good perks from the points for spending. We haven't used the money side as much, but appreciate the tech-friendly user interface compared to our boring normal bank.

Pros

  • Create virtual cards
  • Easily search spending
  • Good perks

Cons

  • It can be somewhat confusing to transfer money between the credit card and bank side
  • More help identifying areas of overspending
  • More help tracking spending around specific accounts

Most Important Features

  • Line of credit
  • Easy to use interface
  • Easy to search transactions

Return on Investment

  • Easy to track spending by department
  • Easy to understand expenses - improved expense control
  • Able to pre-pay for expenses via line of credit

Alternatives Considered

Ramp Finance Automation Platform

Other Software Used

Asana

Watch out American Express - Brex is here to stay! The most impactful software since I started my career

Pros

  • Reward points on all spend - especially on software as a service (SaaS) which is a large source of expenditure for our business
  • Expense management system which allows us to intelligently manage all employees
  • Dynamic expense limits to adjust expenditure based on seniority, time of year, tenure etc.
  • Fantastic mobile app to monitor usage and upload notes/receipts
  • Great travel booking system - something we haven't fully utilized yet

Cons

  • This is unusual but I struggle to write con's - everything has been seamless so far
  • Perhaps they could improve the UI/UX for uploading receipts when there are multiple photos

Return on Investment

  • Realized return on all expenditure through points where previously this wasn't seen at all in the business
  • Ease of use and general increase in employee satisfaction. It would typically take one full day to lodge expenses at previous companies - now it takes a matter of seconds
  • Access to credit at an affordable rate

Alternatives Considered

Expensify