Brex

Brex

Score 8.7 out of 10
Brex

Overview

What is Brex?

Brex headquartered in San Francisco offers a corporate card for expenses, ecommerce, as well as rewards card, and travel expense management.
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Recent Reviews

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Reviewer Pros & Cons

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Pricing

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What is Brex?

Brex headquartered in San Francisco offers a corporate card for expenses, ecommerce, as well as rewards card, and travel expense management.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Acquired by Bill.com in May 2021, Divvy offers their expense management application and corporate credit card service, supporting virtual card functionality and pre-allocated budget, expense tracking and receipt retention, automatic fraud detection, and real-time spend tracking.

What is Webexpenses?

Webexpenses is a global provider of online expense management software to businesses of all sizes across 70+ countries. The software is used across all industries, including retail, finance, technology, construction, and not for profit. Features of the Webexpenses desktop and mobile app include…

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Product Demos

Spend with one card
00:58
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Product Details

What is Brex?

Traditional banking makes it hard to move money the way businesses want, but Brex Sign allows users to sign up for a cash management account and corporate cards in one account. With it, Brex states users can focus less on busywork and more on the big picture with built-in tools and integrations to track spend, earning points on every card purchase, with live support.

Brex Video

Employees can spend within multiple budgets using one card. Contextualized expense policies let them know how and where they can spend – with just a few taps in the app. Auto-generated receipts make expenses effortless. So your team can swipe and be done. We took all the wor...
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Brex Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Brex headquartered in San Francisco offers a corporate card for expenses, ecommerce, as well as rewards card, and travel expense management.

Divvy, Ramp, and Azlo are common alternatives for Brex.

Reviewers rate Support Rating highest, with a score of 9.4.

The most common users of Brex are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

 (28)

Attribute Ratings

Reviews

(1-8 of 8)
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Cristina Bunea | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We needed a corporate credit card that we could get as non-US founders and found Brex to be the right solution. We use Brex as our main credit card provider. More specifically, we use Brex to track our spending and collect rewards. We are also using the rewards that they're offering.
  • Cashback
  • Support
  • Rewards
  • Mobile support
  • Blocking transactions
  • Card delivery
Very well suited for founders who are building companies in the US but are not US citizens. Works like a charm for start-ups who are looking for a cutting-edge product and not an outdated bank! Small-medium teams.

Not well suited for those who are used to traditional banking and prefer in-person interaction or over the phone.
Aviva Rosman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Brex makes it easy for us to create corporate virtual cards for various departments and company leaders. It's easy to search transactions and it offers good perks from the points for spending. We haven't used the money side as much, but appreciate the tech-friendly user interface compared to our boring normal bank.
  • Create virtual cards
  • Easily search spending
  • Good perks
  • It can be somewhat confusing to transfer money between the credit card and bank side
  • More help identifying areas of overspending
  • More help tracking spending around specific accounts
A great corporate card for startups. Easy to use and set up, easy search and track spending. I would recommend it to tech companies looking for an interface and experience that vastly improves on existing banks. Also great to have a large line of credit compared to what's offered traditionally.
Score 9 out of 10
Vetted Review
Verified User
We use Brex credit card services for day to day operations of the business.
  • Online access and data presentation.
  • Billing
  • Credit card easy of use.
  • There really isn't much that is missing or needs improvement
Brex is a great card to use for start-ups, and/or small companies. Their banking solutions are versatile and customer support is helpful.
Score 9 out of 10
Vetted Review
Verified User
We give Brex Cards to various department heads for department expenses and travel. The product addresses the mapping of various accounting and GL accounts of where our spending is occurring. This makes for an easier process than direct reimbursing on personal cards as it is tough to quickly reimburse and be caught up on financials.
  • Quick, easy transactions.
  • Reporting
  • Low Fees.
  • Brex should integrate with reporting financials.
It's well suited in earlier companies to determine where spending is occurring across the board. The only issue is the need for each department head to follow up with memos on what the transaction is. That is an internal problem but there should be some safeguards to make it easier for expense reporting.
Score 6 out of 10
Vetted Review
Verified User
We use Brex Cash and credit cards. The problem at Brex solves is having a bank that is easy to use and navigate than your traditional bank. It also helps us get company cards distributed to our employees fast and easily. We also use Brex because it allows us to have a higher credit limit than most other banks and cards.
  • Easy distribution of company cards.
  • Higher credit limits for company cards.
  • Easy to use bank.
  • Brex customer service is bad, lack of communication of feature changes.
  • Brex could have better analytics on expenses.
  • Brex can have better controls for employee cards.
I would have recommended Brex in 2019 but since then, a lot of what Brex does has changed. If you are looking for a business bank account for your Shopify store, Brex is better than most of your traditional banks. There are no credit pulls, and the app is so easy to use.
Score 9 out of 10
Vetted Review
Verified User
It is being used across the entire company as our standard credit card service for Directors and above. It solves the problem of individuals having to put things on personal credit cards and then having to submit for reimbursements. Our employees get physical and virtual cards which is nice. We also use it for expense tracking.
  • Physical & Virtual Cards
  • Quickbooks integrations
  • Expense review
  • Their Quickbooks integration just updated and is now a nightmare.
  • It would be nice if I got more fraud review activities for my employees.
  • I want them to go back to their old export system into Quickbooks
Brex is very appropriate if you do not have a centralized purchasing function. It is great to raise and lower credit limits for individual cards. It is great to review expenses that employees have.

It isn't as great for when multiple users are making purchases for the sale department. There isn't a good way to classify that.
Score 9 out of 10
Vetted Review
Verified User
Brex has replaced our previous credit card and has enabled us to expand the program quickly to new departments and individuals who did not previously have a card. The card is used to manage recurring charges, book travel by our leaders, and process invoices for small vendors that are too small for our AP team to manage. Since adopting Brex in mid-2019, we have quickly expanded our credit card program from 3 individuals to approximately a dozen users. The main business problem it addresses is improved rewards for our credit card transactions, a simple interface enabling us to easily see charges, and an intuitive UI that makes it easy for our cardholders to add receipts when they record a charge. We are also using Brex for Virtual cards limiting the risk that one card will be compromised and enabling us to shut us off a vendor easily if we begin a recurring plan.
  • Rewards - The rewards were the main reason for us switching. Our previous card provider did not have a good rewards program.
  • User Interface and experience - When a charge is recorded on the Brex card, users immediately receive a text notification asking them to send a picture of their receipt. Brex automatically attaches the receipts to the charge which has saved our users a significant amount of time.
  • Integrations - Currently Brex integrations are limited to Quickbooks, NetSuite, & Expensify. Our Company utilizes Intacct which requires that we manually upload the transactions each month. We have simplified the process as best we can but this still creates an additional manual process for our team to manage.
  • Approvals - Brex does not have any approvals within the platform. Our Finance team is very small so it's not possible for us to actively track charges and ensure that each charge is approved. Their is a risk to the organization however this is mitigated somewhat by the simple ability to set card limits which at least limits the potential damage a rogue employee can do.
Brex is well suited for organizations that are comfortable providing card users with a great deal of autonomy to manage their card spend. Due to the limited approvals within the system, all reviews of spend are after charges have already been paid and processed which can create risks. However, the ease of utilizing the card and the ability to easily manage card limits makes the card an attractive option for any organization. The rewards are especially appealing and Brex also codes each transaction for you identifying whether the charge is for restaurants, airlines, recurring software, etc. Brex may be less appropriate for companies with cash flow issues. The Brex account is linked to a company's bank account which results in the credit line for the organization fluctuating based on the cash balance of the bank accounts. The card is also automatically paid each month which may pose an issue for some organizations if they have to manage cash closely.
Brex support has been responsive whenever I have had a question. Users can contact them through the help screen when logging in or send emails. They have answered my questions quickly and always provide the information that I need to solve my issue. I have not had to work with support frequently as there are very few problems we've encountered with the cards.
Dailius Wilson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
What we initially thought was a simpler alternative to a corporate credit card turned out to be so much more. Initially deployed amongst a small cohort of employees - the Brex program quickly rolled out through our entire organization. It simply is the best software product I have encountered in the last five years. Intelligently designed, amazing marketing and a wide spectrum of features - it now is an integral part of our operations portfolio. American Express should watch out - Brex is the future!
  • Reward points on all spend - especially on software as a service (SaaS) which is a large source of expenditure for our business
  • Expense management system which allows us to intelligently manage all employees
  • Dynamic expense limits to adjust expenditure based on seniority, time of year, tenure etc.
  • Fantastic mobile app to monitor usage and upload notes/receipts
  • Great travel booking system - something we haven't fully utilized yet
  • This is unusual but I struggle to write con's - everything has been seamless so far
  • Perhaps they could improve the UI/UX for uploading receipts when there are multiple photos
Brex is suited to any forward thinking organization. You shouldn't consider any other bank, credit card or institution. I wouldn't be surprised if American Express has already placed a take over offer for the company. I think the card is especially good for a Series B company moving towards later stages of funding as levels of expenditure dramatically increase and such spending can be hard to monitor and control.
Prompt and always extremely fast to respond. I also think the intuitiveness of their solution negates the need for much support
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