Bridge as a learning management system (although it's much more)
June 27, 2018

Bridge as a learning management system (although it's much more)

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Bridge Learn

Overall Satisfaction with Bridge

We use Bridge to provide internally developed training to our internal employees and external customers. It helps to standardize training both internally and externally and make it very easy to show evidence of training. Externally, it assists with freeing up resources as training sessions that used to be done in person at external sites, can now be moved online. The trainer now has that session time and travel time to spend elsewhere.
  • Bridge makes it easy to track learner completion. Some of the education we've placed on Bridge is mandatory and must be refreshed annually. Bridge makes it easy to track because you can set expiration dates on courses and have reminder emails sent to managers for learners that are behind on their learning.
  • Adding your own content is simple. It is easy to upload PowerPoint content to Bridge and then edit individual slides within Bridge. You can also easily add scorm files for more interactive courses.
  • Security of assessment improves because we've replaced our paper tests with the Bridge's "smart questions" that will automatically alter appearance to prevent memorization or sharing answers.
  • One thing I would be relieved to see is a feature that lets the manager account print a certificate of completion directly from the Insights page or from accessing one of their learner's pages. Right now the only way for the manager to access the certificate is to export data into a csv file and then copy and paste a web address into their browser and then print. This process is much easier for a learner, but in our environment the learner's are often accessing material on their smart phones and they would not print their own certificate. However, manager's will be audited and will need to show evidence that learning has been completed and they will need to print certificates even when the learners are not at work that day or at that time. It would be a huge help if printing certificates were easier from the manager account.
  • Bridge makes it easy to upload PowerPoint and scorm files, but it's internal capabilities for course building are minimal. Being able to build varied, text-based content within Bridge would be a great enhancement.
  • It would be helpful if manager accounts could review test results for each individual question by question. This way they can follow up with incorrectly answered questions to ensure material is understood. It is our policy that this follow up is done, but by moving assessment to Bridge it has made it difficult to do.
  • Assigning learning is generally quite simple and can even be done automatically when you add learners through smart groups linked to role, for example. However, it would be wonderful if you could add learning while on an individual leaner profile - similar to the way you can add a course to a program, so that while on the learner page you see they are missing a particular course or program you can hit a button that says add learning, search for the content and select it. Right now if you're on a learner page and see a course is missing you have to change to the Author then switch to course or program then find the course or program then switch to learners and then find your learner and then add them. It's too much navigating for something that should be simple.
  • Bridge has assisted in freeing up human resources that would otherwise be spent providing in-person training sessions. This is invaluable in a small company as resources are limited and often individuals have to wear more than one hat metaphorically speaking.
  • When we started we had planned to use Bridge almost exclusively for external learning but once we started doing that we recognized the value of the program and started using it with our own staff. We were doing this as a division of a larger company, but when our parent company was searching for solutions to manage mandatory training across the entire company, we presented Bridge and they loved it.
Bridge is well suited to providing and managing internal training within your own organization. It is great for mandatory and optional training and you can pull in courses provided by Bridge or upload your own. Bridge is great when you need to manage oversight on learning as it offers both at-a-glance views of your team and detailed CSV files can be exported.

Bridge Learning Platform Feature Ratings

Course authoring
8
Course catalog or library
7
Player/Portal
Not Rated
Learning content
8
Mobile friendly
6
Progress tracking & certifications
7
Assignments
7
Compliance management
8
Learning administration
8
Learning reporting & analytics
8
Social learning
Not Rated