Good service
May 14, 2025

Good service

Lucka Hrazdirova | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with BrightHR

[...] was very helpful. Received an advice to my query in a very reasonable time and my issue was resolved right away.
Thank you [...]

Pros

  • Helpful service
  • Efficient service
  • Polite manners
  • Patient with queries

Cons

  • BrightHR system, providing feedback, yet, no action taken
  • Mostly positive
  • Employees seem to like it
  • Enjoy the discounts and offers
Seems quite easy to use and it`s straight forwarded
  • 6People
It`s quite straight forward service

Do you think BrightHR delivers good value for the price?

Yes

Are you happy with BrightHR's feature set?

Yes

Did BrightHR live up to sales and marketing promises?

Yes

Did implementation of BrightHR go as expected?

Yes

Would you buy BrightHR again?

Yes

BrightHR as a system needs a lot of improvement, however, team has been very helpful

BrightHR Feature Ratings

8.0
Job profiles and administration
8
Organization and location management
8
6.0
Pay calculation
5
Support for external payroll vendors
7
7.0
Approval workflow
7
Balance details
7
7.3
View and generate pay and benefit information
7
Update personal information
7
View company policy documentation
8
Asset Management ()
Not Rated
HR Reporting ()
Not Rated
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
7.0
New hire portal
7
Performance and Goals ()
Not Rated
8.0
Notifications and Alerts
8

Comments

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