Brightmine has information you can trust!
Updated February 17, 2026

Brightmine has information you can trust!

Stephanie Said | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Brightmine

It helps ensure policy compliance with the ever-changing rules and regulations. We have to ensure that the policies we offer to clients meet the local laws, down to the city and county regs. Being able to see a side-by-side comparison of the differences between the various cities/states really helps us customize the products that we offer clients. Brightmine keeps us in the loop with a calendar of all regulatory changes by city, state, and jurisdiction since it can vary from state to state or across a singular state. Reminders of deadlines are easily synced with your outlook so you can always see what's pending and upcoming.

Pros

  • State comparisons.
  • Upcoming compliance deadlines.
  • Pending regulatory changes.

Cons

  • More charts would be helpful.
  • More emphasis on court cases pending.
  • Regs to watch where courts could deem them as illegal.
  • Time on research.
  • Definitely reduced time and money spent dealing with legal.
Automated handbook management and HR & Compliance center, I use Brightmine to look at template policies and samples the same way I do using Mineral, SHRM, Grok, etc.
It impacts my role greatly and cuts out a ton of research time. Having access to templates, especially job descriptions, give a great starting spot in whittling them down.
I surprisingly have not yet needed to reach out to a customer success expert.
We use Brightmine to double-check any changes we make from a regulatory standpoint and best practices. We love the templates and charts as well.
Brightmine is an HR firm that has played a vital role in helping us stay up to date-with the ever-changing HR field. While we are Texas-based, we have clients in almost every state, so we trust Brightmine to help keep us up to date on all state changes.
We use them all as they each bring unique attributes to the table.

Do you think Brightmine delivers good value for the price?

Yes

Are you happy with Brightmine's feature set?

Yes

Did Brightmine live up to sales and marketing promises?

Yes

Did implementation of Brightmine go as expected?

Yes

Would you buy Brightmine again?

Yes

I think anyone in the HR field could benefit from Brightmine's offerings. We have clients with offices in multiple states, and it helps us ensure their one policy manual is all-inclusive and meets all the regulations.

Using Brightmine

4 - We are all HR consultants and provide guidance to our clients on anything HR, Safety, or DOT related that can affect their liability in a multitude of arenas. We do our best to point out deficits and deficiencies in order to guide our clients into compliance.
4 - We have other employees that look to us for guidance and Brightmine helps us provide it.
  • Law changes
  • Regulatory needs
  • Policy manuals
  • Policy manual updates
  • Compliance issues
  • Legalese in layman's terms
  • Continuing compliance
  • Complying with new executive orders
  • Local ordinances
  • Best practices
Brightmine has been an essential tool for us to utilize and help keep our clients in compliance.

Evaluating Brightmine and Competitors

  • Ease of Use
A platform that is user-friendly was very important to us. The state by state comparison tool was very easy/
We wouldn't, we would trial a product and then agree on it if we liked it.

Brightmine Implementation

It was super easy as we only need all of the states and the US and Canada
Change management was minimal - We had very little change at all.

Brightmine Training

Configuring Brightmine

Very configurable but we needed hardly any configuration.
Some - we have done small customizations to the interface - Just pre-choosing the states most often used.
No - we have not done any custom code

Brightmine Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support cares about my success
Quick Initial Response
Escalation required
No, we didn't feel we needed it.
When we have had to add or remove users.

Using Brightmine

Ease of use is great!
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • state comparisons
  • upcoming legal changes

Comments

  • Suellen Wang | TrustRadius Reviewer
    Hi Stephanie, We are thrilled that you’ve been enjoying your journey with Brightmine. Our sincerest hope is to help our customers accomplish their HR goals. Your feedback has demonstrated that it does, and we truly appreciate your participation! We always welcome customer feedback, so please do not hesitate to contact us at customeradvocacy@brightmine.com if you need support from our team or if you are interested in learning more about our customer advocacy program. Thank you! Brightmine

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