Best when paired with other platforms
Brandon Mitchell | TrustRadius Reviewer
February 05, 2019

Best when paired with other platforms

Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Campaign Monitor

Campaign Monitor is used as one of our supplemental email platforms to IBM WCA. We use it occasionally for special offers and promotions on behalf of our clients.
  • Quick and Easy Sends - This platform is great for straightforward sends -- we can set up and send our emails within 5 minutes.
  • Live Map Reporting - Campaign Monitor gives real-time reporting of where in the world users are opening and interacting with your emails.
  • Easy to import Design aspects - Campaign Monitor gives the option to import templates in an easy-to-use way.
  • No WYSIWYG editor -- while there are options to edit the templates, they are extremely limited.
  • Limited Source Code / Live Template Change View -- CM doesn't seem to support live changes to the source code like most other platforms do. For example, if I wanted to update the line-height in the source code of an email, I'd have to save the code in CM, then go preview, then make changes again if needed. Most other platforms have the ability to give live code update previews as they're being made.
  • Overall, Campaign Monitor serves its purpose for our agency, however, I wouldn't necessarily recommend it as a standalone email platform at this time.
Again, this platform is best used when combined with other platforms. Businesses and/or agencies that have a separate template builder or dedicated designer will likely have a better experience with this platform.
Campaign Monitor is best for straightforward sends where the template is already created via source code and there are only light segmenting options needed.

Campaign Monitor Feature Ratings