Decent features, but look elsewhere if you want your emails to go to the inbox
May 30, 2023
Decent features, but look elsewhere if you want your emails to go to the inbox
Score 2 out of 10
Vetted Review
Verified User
Overall Satisfaction with Campaigner
We were using Campaigner to support an offshoot business unit since their audience was disparate from our primary audience. Setup was ok- it does allow you to setup SPF and DKIM. The aim was to use it to send a moderate amount of emails on a monthly basis to keep this audience separate from our primary business tools.
- Easy to send tests
- Emails without extra code from the tool
- Easy to find results
- Customer service is slow (1 week or more between responses at times)
- Shared IPs get on blacklists frequently
- Not responsive to customers- their solution is usually to spend more money rather than fixing the issue they are having
- Without a dedicated IP, you are likely to be on an IP with spammers. We noticed that one IP they assigned us was on 16 blacklists.
- 30 day notice of cancellation required- meaning after you have a bad experience and your emails won't deliver and they won't fix it, you'll still have to pay them for a service that is unusable.
- Doesn't deliver on the premise- sending emails that people will actually get in their inbox
- Tool is very functional, but without being able to successfully send, it doesn't matter much
Do you think Campaigner delivers good value for the price?
No
Are you happy with Campaigner's feature set?
Yes
Did Campaigner live up to sales and marketing promises?
No
Did implementation of Campaigner go as expected?
Yes
Would you buy Campaigner again?
No