Great value, lots of functionality, but dated interface.
March 03, 2020

Great value, lots of functionality, but dated interface.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with cBizSoft

We use cBizSoft's applicant tracking system called Exelare. We use it as both an ATS & CRM.
  • Reporting functionality is very robust.
  • Tracking the entire candidate & recruiting process.
  • Great functionality for a staffing company.
  • Mass edit & loading features.
  • The interface is a bit clunky.
  • It would be nice to have a cloud-based version.
  • It doesn't have the ability to mass-action candidates while in the Jobs view.
  • I'd like to see the ability to create custom reports on my own.
  • Before we were using an ATS that had no reporting capability. Now we're able to actually see trends, pull reports, & know what's going on in each division, down to individual recruiter activity.
While Kronos Workforce Ready touts the customization of all their modules, including their HR module, it is not a functional ATS for a staffing firm. The Kronos Workforce Ready HR module probably works fine in a corporate HR structure, but if you're considering it as an ATS for multiple companies, the background set up is not streamlined, the process flows are convoluted, and there is no concise way to be functional & fast while recruiting with it.
Overall there is a ton of useful functionality in the software. Reporting is great. You can mass load & edit candidates, & almost any type of record really. You can customize a lot of the menus for your own purposes & statuses for candidates. It can be used for Sales/CRM activity too.

However, the interface looks like it was built in Windows 95 or something. The fact that it's not cloud-based seems to confuse a lot of our users.

Do you think cBizSoft delivers good value for the price?

Yes

Are you happy with cBizSoft's feature set?

Yes

Did cBizSoft live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of cBizSoft go as expected?

Yes

Would you buy cBizSoft again?

Yes

cBizSoft's Exelare is very well-suited to the staffing industry. It allows for multiple contacts under a single client record. You can then enter & track all Jobs & Recruiting activity. It's fairly well suited to being a CRM as well. It does have the capability to link with ADP once you 'place' a candidate in the system. However, if you use another payroll system, you're stuck exporting reports & info to import in your payroll.

cBizSoft Feature Ratings

Job Requisition Management
9
Company Website Posting
10
Resume Management
9
Duplicate Candidate Prevention
8
Candidate Search
10
Applicant Tracking
10
Task Creation and Delegation
10
Email Templates
10
User Permissions
10
Notifications and Alerts
10
Reporting
8