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Filter 397 vetted ZoomInfo reviews and ratings
Reviews (1-25 of 193)
November 05, 2019
ZoomInfo, pretty, pretty good!
ZoomInfo is being used daily by our organization. The teams that currently use Zoom Info are our sales development reps, account executives, account managers, and the customer success team. All of these teams are sales focused. From the time a new lead comes in, ZoomInfo is used for data improvement and appending. It provides contact information, industry and address information which is crucial to our sales processes.
- Provides Great Contact Information.
- Industry information is crucial for our SDR team that cover specific verticals.
- Ability to import new accounts using browser extension.
- Employee range information seems to differ from LinkedIn frequently.
- The browser extension is a bit bulky.
- Job titles could use more frequent updating.
November 13, 2019
ZoomInfo, accelerate your prospecting!
ZoomInfo is currently being used by our outbound and inbound sales teams here at Hootsuite. It is being primarily used by the sales department and has plans to be rolled out across the entire company. This allows our sales teams prospect further into organizations that are interested in buying our product as well as cold reach out to organizations that we think might be a good fit.
- ZoomInfo allows you to download quickly a lot of leads at once
- Accurate personal information for companies and prospects
- Easy to use interface
- At times ZoomInfo lags when starting up and requires a restart
- Personal email or contact numbers, not work are at times inaccurate
- ZoomInfo randomly crashes at times but very infrequently
October 01, 2019
ZoomInfo Review
It is being used on an individual level, and you can request access. Mostly business development uses the tool with the exception of some salespeople.
- Integration to SFDC.
- Visibility into all social media for the prospect.
- Better search functionality.
- Up to date info - You have to change filters and make sure you are only searching for the last 6 months. If you don't, then your data is dated.
- Creat a better way to create filters when searching.
September 13, 2019
A must have great tool for every sales and marketing team...
ZoomInfo is being used by a specific business unit for the exampale Sales and Marketing unit in my organization not by the whole organization.
ZoomInfo is solving business problems like it helps us to find the right business email of target contact, right direct number of particular contacts, build target companies list from specific geography, and these all are for Sales and Marketing needs. ZoomInfo also helps our business to understand the target market with the help of their reports and dashboards.
ZoomInfo is solving business problems like it helps us to find the right business email of target contact, right direct number of particular contacts, build target companies list from specific geography, and these all are for Sales and Marketing needs. ZoomInfo also helps our business to understand the target market with the help of their reports and dashboards.
- ZoomInfo is doing well in providing direct business number of particular contacts and there numbers are very much accurate.
- ZoomInfo is also doing well in providing business email IDs if target accounts and contacts which is very useful for cold email and they get it updated regularly.
- ZoomInfo also provides a chrome extension called Reachout and this is very use full tool and I think in this area Zoominfo is doing really well.
- ZoomInfo's new technology search filter is very hard to use and I think in this area they need to improve.
- ZoomInfo is updating all the records after 6 months and I think they need to improve this time and start doing it after 3 months.
- ZoomInfo is very useful for North America database but not very useful for UAE database so I think the need to improve their UAE database.
July 24, 2019
Accurate and efficient sales prospecting tool!
We use ZoomInfo in much of our prospecting initiatives and account selections. It helps us to find the right companies and the right people within those companies to connect with. It integrates with our Salesforce CRM, making it super efficient and useful. The ReachOut extension allows me to be easily pull in the right contacts from a company right from their website or LinkedIn and import easily into our CRM (Salesforce) and Sales Automation (SalesLoft).
- Up to date contacts are easy to find.
- The ReachOut Extension is my go to to find additional people to prospect to and import into our systems.
- It's easy to see who has already been imported and who has not.
- When credits run out, it would be great to know who the contact is in our company to be able to add more. It's frustrating to find contacts to import and not be able to because we run out.
- Sometimes the company doesn't match the contact.
November 12, 2019
ZoomInfo Review
ZoomInfo is being used by our SDR team to find direct dials and emails of prospects. It has saved us a lot of time from having to go through an automated phone line or gatekeeper.
- Providing direct dials versus HQ phone numbers.
- Providing accurate and up-to-date information.
- It's easy to navigate with an intuitive UI.
- Ability to enrich excel sheets of prospect withs contact info.
- Great for finding contact info but not as great for finding leads. We still have to use LinkedIn to find prospects and then use zoom to pull their info.
July 02, 2019
ZoomInfo - Best tool for data
ZoomInfo is being used by a specific department here. Mainly Sales & Marketing teams use it. Before ZoomInfo we used it to mine data and getting direct phone numbers & emails was a tough job for the team. We got in touch with them and got the product for a week trial. We found the product useful as it solved our problem of getting direct contact information of the contacts.
- One the pros is that we get direct numbers for all contacts and the accuracy is good.
- Secondly we can also create a list there using different predefined categories. It definitely helps if we need the data immediately for any specific reason.
- Thirdly all the data is on cloud and can be accessed at any location or time just by the right credentials.
- The cost is too much and small organizations will have difficulty owning it.
- Data accuracy can be increased. Currently around 80-90% data is accurate.
- Support is good but sometimes takes time for any issue.
June 20, 2019
ZoomInfo Review
We use ZoomInfo to target specific accounts and generating new prospecting within specific criteria.
- ZoomInfo allows you to filter broadly or narrowly to provide you with exactly what you are looking for.
- The Chrome add in "Reach Out" is an invaluable tool for our team
- ZoomInfo helps clean up our existing data in our CRM
- Industries aren't always specific enough
- Searches seem to not always save correctly
- Doesn't have integrations with less popular CRM's
I'm from Business Development ( Sales ), and I use ZoomInfo every day. It's only with ZoomInfo that I will reach out to clients. In my team, we have 6 members, and each user has a different account that they also use regularly. Personally, I like ZoomInfo, and I have recommended it to my team to subscribe. Compared to DiscoverOrg or some other tools, ZoomInfo is user-friendly, but we still face some issues. ZoomInfo provides more contact details for US Customers details, but we also target both Europe. We have only a few top-rated European companies in ZoomInfo that get updated. The second thing is that if we do an email campaign, say for 100 users, at least 35-40% will get bounced back. The third thing is that some clients have mentioned that they prefer a direct number, but when we do cold calling it's still a board number, and most of the decision makers or recently joined people are not updated. These are the challenges we are facing with it.
- For doing email campaigns, it supports me well.
- For exporting the contacts it works well.
- It shows correct revenue details and the max employee details to reach out.
- It's a good tool for a salesperson.
- Reach out 2.0 is integrated through Linkedin, which is user-friendly.
- Reaching out to US-based companies is easy.
- The updated contact details for European clients work well.
- Saved Searches is a good option.
- Each and every segment helps us to identify different companies & different locations.
- Some of the important clients' email ids are missing.
- It has mentioned direct phone numbers, but some of our clients still see board numbers.
- If the clients moved to different companies it needs to be updated. Some client details still show in the previous company.
- Compared to other tools, ZoomInfo is a bit costly I believe.
- Uploading more European companies into ZoomInfo would help us.
- Recently joined employees, or those with work experience for more than 6 months with the current company, need to be updated.
May 27, 2019
Zoom Zoom Zoominfo
Sales development is using ZoomInfo to find contact information for leads.
- Direct phone numbers
- ZoomInfo Chrome extension pulling instant contact info
- Customer support
- The layout is easy to read
- More up-to-date contact info (I always have to double check a contact is still with a company).
- Sometimes the website and the Chrome extension can be slow.
- Whenever I am exporting a lot of checks, if I click the wrong button or link by accident, every contact I checked will be unchecked, and I have to start my entire process over again.
May 20, 2019
ZoomInfo
We use ZoomInfo looking for specific job titles and specific companies. We go and search for them and eventually add the people in our CRM. It helps us find good prospects and sometimes even the title of people who have come up to us. Sometimes we get leads from events without emails and with ZoomInfo, we can find them.
- Find the most random people.
- Let us know which technology the company is using.
- Have direct telephone numbers as well.
- It would be cool to search by email, I have someone's email and want to know their name and job title
- More updated info, sometimes the information is completely wrong.
- Different ways to search for people.
Provides us accurate information on high-level decisions makers. This allows us to quickly import and start engaging with potential customers. The quality of data is top notch. I have used many different sources of marketing data, it even worked for 2 of the big players, and the data at ZoomInfo is among the top in quality for B2B. Their software is extremely easy to use, even with the recent update a couple of years ago. I have trained many BDRs and SDRs on how to use the tool for prospecting. I have implemented this solution at new companies I have joined and it is always received as a high-value software that continuously is renewed year over year. Their customer support is always responsive, although I have rarely ever needed them because the software is very intuitive and always is working just as expected. In my experience, the sales teams work with your budget on renewals—always are flexible and make adjustments to their packaging/pricing to fit your needs.
- Accurate information for high-level employees.
- Quickly import info into Salesforce.
- Import new leads into Salesforce easily.
- Everything is very accurate.
- Update the new information quicker.
- Integration with Salesforce.
- Drag and Drop lead information.
May 14, 2019
I cold-call every day and recommend ZoomInfo
ZoomInfo is used by our brokers to find the direct dials and emails of decision makers to make our first contact. It solves the problem of being unable to reach decision makers or being turned away by secretaries.
- Provide accurate contact direct dials
- Provide accurate contact emails
- Provide accurate company description and locations
- Some company addresses are old and not up to date
I use ZoomInfo on a daily basis. The reason for the use is to find Title and Contact information for specific people in organizations. This is a great tool that is used by the Account Development Department and we simply could not be nearly as successful without it. The main business problems it address is providing greater visibility into corporation leadership as well as contact information for them that can not be found elsewhere.
- The ability to highly filter and really dive down deep in your searching
- The ability to transfer information in to CRM's like Salesforce
- The information is relevant and is current
- Sometimes the information only has a name and company and you really need an email or phone number
- Anything to do to get direct numbers would be fantastic. You have a lot but I would like more
May 14, 2019
I've been using ZoomInfo for 8 years!
ZoomInfo is currently integrated into Salesforce and we are using it to append data as new leads and contacts get input as well as importing new accounts/contacts/leads into the system. We also use the tool on the marketing side to enhance lists we receive from non-digital channels and pull other target lists. ZoomInfo has enabled us to get to almost 90% data completion in regards to the fields we value in regards to our lead scoring model.
- In comparison to other data append vendors, our internal tests showed ZoomInfo provided the best contact level data.
- The website tool is easy to use for list appends.
- I like the granularity of the search function.
- We struggle with International data completeness.
- With the integration, it would be nice if the tool could flag in the searches if a particular account or contact is already in our SFDC instance.
- I'd love if the advanced settings on the SFDC were more sophisticated so we didn't have to create duplicate fields and create workflow rules to update fields for specific conditions.
May 14, 2019
No Better Resource Than ZoomInfo
We use ZoomInfo to data mine for prospects in our niche market. It is easy and powerful. We then acquire the list in CSV format and upload into OutReach for sales engagement. It is that easy and quick! ZoomInfo lets you get to the data in so many great ways i.e., Job Title, Industry, SIC Code, zip code, etc.
- Zoom in on companies by title, SIC code and zip code
- Eliminate anyone who doesn't have an email address
- Eliminate anyone who doesn't have a direct telephone number
- If they had a mobile app
- If they would give you an organizational chart
- If they would have news feeds for the target companies you select
August 27, 2019
ZoomInfo Review
We use ZoomInfo to find companies and contacts for our outbound marketing campaigns. The marketing department uses Zoominfo to upload companies for a targeted campaign and then we sort based on title and job function and export to our CRM.
- Integration with CRM.
- Search is quick.
- Data is current.
- Have users updated customer data as bad or no good.
August 27, 2019
Very good database for finding leads
It allows me to find sales leads for my database.
- Gives names and titles of leads.
- Gives contact information.
- Sometimes the leads are out of date.
June 02, 2019
ZoomInfo- The greatest gift to sales people
Zoom is BY FAR the best lead generating and sales support program I have used! Not only is it user-friendly, but it is also extremely resourceful and has so much current and accurate company insight/information.
- I love all the different pieces of information it gives you about a company such as hiring managers, direct contact phone numbers, emails, revenue, software used and so much more!
- Their search options and filters are the most user-friendly and helpful I have ever experienced. The filters are relevant and are actually useful. The ability to search by industry, size, location all gives you infinite options on what works best for you when selling or lead generating.
- Have I mentioned enough how user-friendly it is? They offer tons of tutorials, but as long as you can turn on a computer, you won't need them- IT IS THAT EASY TO USE!
- No very much room for improvement other than pricing. It's definitely one of the more expensive services offered, but it is a prime example of "you get what you pay for"- if it's in your company's budget, it's worth it.
May 14, 2019
Great Product
We use it to find contact information on prospects.
- Find accurate data on prospects
- Access to emails
- Access to phone numbers, personal and professional
- Data isn't always up to date
- Sometimes the emails bounce
November 05, 2019
Certainly among the best.
I use ZoomInfo as a way to find my leads. I manage the entire sales process, from sourcing leads to completion of the sales cycle. So ZoomInfo is a way for me to find the right contacts and decision makers, with their titles, and their contact information, including emails and phone numbers.
- Huge database of leads
- Pretty accurate
- Fairly affordable
- Not super industry specific details
- Costs money to export
- Can be cumbersome if you don't want to use credits
November 05, 2019
ZoomInfo - Sales Prospecting
ZoomInfo is our primary data provider for prospecting and lead verification. We use it in both marketing and sales to identify or confirm contacts information. Without a tool like ZoomInfo I’m not sure how we would have been able to research and reach out to the number of accounts we have.
- accuracy
- Volume
- UI
- Extension
- Linkedin
November 01, 2019
ZoomInfo helps you get into target accounts faster
Our sales team currently uses ZoomInfo. We have a team of BDRs and Analysts using it to ensure each account has our target personas and their contact information.
- ZoomInfo has contacts and contact data for even small organizations. We sell to organizations that often only have a few employees and other data providers have not had the contact details because they didn't pay any attention to those accounts.
- Their Chrome extension is a game-changer and a must-have. Easily grabbing contact details wherever we're working is great.
- Their servicing is really great too. We do QBRs, but even between then we get attention and help when we request as well as proactively from their side.
- Better accuracy for contacts that no longer work at the organization.
- The accuracy for contact emails could be better.
October 31, 2019
ZoomInfo is not a" nice to have", but a necessity if you're serious about prospecting!!
Zoominfo is being used by the outbound sales team within my organization. It is used to identify accounts that are not currently customers and find contacts to prospect into. It is great for being able to identify prospects within certain parameters be it geography, revenue headcount etc. Being able to find accurate contact info is essential for the outbound prospecting role.
- SFDC integration allows for the easy transfer of contacts and accounts
- Data is generally accurate and up to date
- It allows for the identification of target accounts
- Org charts would be an asset
- Two-way integration with SFDC to see if they are a customer within Zoominfo
- Recommendations on companies to target
October 29, 2019
Sales lead finder -- efficient & effective
ZoomInfo is used in sales to find leads, generate lists of potential clients, and also to identify geographies to target.
- Generate lists.
- Provides contact info.
- It links to contact's LinkedIn.
- Sometimes the information is outdated/incorrect.
- You can download lists/contacts based on how many credits you have.
ZoomInfo Scorecard Summary
Feature Scorecard Summary
About ZoomInfo
ZoomInfo powered by DiscoverOrg combines a comprehensive business database with technology to fuel a go-to-market strategy from start to finish, and provide an accurate, 360-degree view of customers, prospects, and opportunities. With features and integrations incorporated into your workflows, the company is on a mission to deliver more leads for sales and marketing, with more closed deals, more efficiency for operations, and more control for leadership.
Categories: Marketing Intelligence, Sales Intelligence
ZoomInfo Competitors
Data.com, InsideView, Hoover's (Legacy)
Pricing
Has featureFree Trial Available?Yes
Has featureFree or Freemium Version Available?Yes
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?No
ZoomInfo Support Options
| Free Version | Paid Version | |
|---|---|---|
| Phone | ||
| Live Chat | ||
| FAQ/Knowledgebase | ||
| Social Media | ||
| Video Tutorials / Webinar |
ZoomInfo Technical Details
| Deployment Types: | SaaS |
|---|---|
| Operating Systems: | Unspecified |
| Mobile Application: | No |