TrustRadius
ZoomInfo provides detailed profiles for millions of business professionals and businesses.https://media.trustradius.com/product-logos/5g/Dl/9T2PMTNJ53NI.PNGZoomInfoZoomInfo, pretty, pretty good!2019-05-07T19:44:57.111ZZoomInfo is being used daily by our organization. The teams that currently use Zoom Info are our sales development reps, account executives, account managers, and the customer success team. All of these teams are sales focused. From the time a new lead comes in, ZoomInfo is used for data improvement and appending. It provides contact information, industry and address information which is crucial to our sales processes.,Provides Great Contact Information.
Industry information is crucial for our SDR team that cover specific verticals.
Ability to import new accounts using browser extension.,Employee range information seems to differ from LinkedIn frequently.
The browser extension is a bit bulky.
Job titles could use more frequent updating.,8,Lead conversions are quicker.
Contact information is strong and necessary.
New Leads/Accounts are much quicker to import.,,SalesLoft, DocuSign, SlackPatrick CormierAccurate and efficient sales prospecting tool!2019-07-24T12:41:13.777ZWe use ZoomInfo in much of our prospecting initiatives and account selections. It helps us to find the right companies and the right people within those companies to connect with. It integrates with our Salesforce CRM, making it super efficient and useful. The ReachOut extension allows me to be easily pull in the right contacts from a company right from their website or LinkedIn and import easily into our CRM (Salesforce) and Sales Automation (SalesLoft).,Up to date contacts are easy to find.
The ReachOut Extension is my go to to find additional people to prospect to and import into our systems.
It's easy to see who has already been imported and who has not.,When credits run out, it would be great to know who the contact is in our company to be able to add more. It's frustrating to find contacts to import and not be able to because we run out.
Sometimes the company doesn't match the contact.,8,Sales is all about finding the right people to talk to and ZoomInfo helps us do that.
ZoomInfo has saved us time.
ZoomInfo has grown our database of appropriate contacts.,DataFox,Gong.io, SalesLoft, HubSpotRuth DeckardA must have great tool for every sales and marketing team...2019-07-04T15:53:43.588ZZoomInfo is being used by a specific business unit for the exampale Sales and Marketing unit in my organization not by the whole organization.
ZoomInfo is solving business problems like it helps us to find the right business email of target contact, right direct number of particular contacts, build target companies list from specific geography, and these all are for Sales and Marketing needs. ZoomInfo also helps our business to understand the target market with the help of their reports and dashboards.,ZoomInfo is doing well in providing direct business number of particular contacts and there numbers are very much accurate.
ZoomInfo is also doing well in providing business email IDs if target accounts and contacts which is very useful for cold email and they get it updated regularly.
ZoomInfo also provides a chrome extension called Reachout and this is very use full tool and I think in this area Zoominfo is doing really well.,ZoomInfo's new technology search filter is very hard to use and I think in this area they need to improve.
ZoomInfo is updating all the records after 6 months and I think they need to improve this time and start doing it after 3 months.
ZoomInfo is very useful for North America database but not very useful for UAE database so I think the need to improve their UAE database.,9,There is positive impact on our overall lead generation, now after using Zoominfo now our sales team is able to generate good and quality leads.
There is a positive impact on our data research team, who are using ZoomInfo for their data research needs and now they are able to fetch quality data out of it.,Lusha, DiscoverOrg, LeadSquared and Data.com,Lusha, DiscoverOrg, Data.com, LeadSquared, DatanyzeAsif IsmailZoomInfo - Best tool for data2019-05-29T20:33:57.052ZZoomInfo is being used by a specific department here. Mainly Sales & Marketing teams use it. Before ZoomInfo we used it to mine data and getting direct phone numbers & emails was a tough job for the team. We got in touch with them and got the product for a week trial. We found the product useful as it solved our problem of getting direct contact information of the contacts.,One the pros is that we get direct numbers for all contacts and the accuracy is good.
Secondly we can also create a list there using different predefined categories. It definitely helps if we need the data immediately for any specific reason.
Thirdly all the data is on cloud and can be accessed at any location or time just by the right credentials.,The cost is too much and small organizations will have difficulty owning it.
Data accuracy can be increased. Currently around 80-90% data is accurate.
Support is good but sometimes takes time for any issue.,8,Firstly is increased ROI for the Sales team as they are now getting correct data so they can now target a much larger group.
We have definitely increased our database which is a positive impact.
Thirdly reaching the right party is now easy as we don't have to ring the board line every time to reach the right party.
The only negative thing is costing.,DiscoverOrg,Lusha, LinkedIn Sales Navigator, Salesforce Analytics Cloud,50,1,Increased revenue as the data is accurate.
We can create lists according to the category and criteria.
Support is awesome.,We were facing problems with data which was solved by ZoomInfo data.,With new features we can even use it like mini CRM.,10Anshumali MishraZoomInfo Review2019-06-05T15:13:43.953ZWe use ZoomInfo to target specific accounts and generating new prospecting within specific criteria.,ZoomInfo allows you to filter broadly or narrowly to provide you with exactly what you are looking for.
The Chrome add in "Reach Out" is an invaluable tool for our team
ZoomInfo helps clean up our existing data in our CRM,Industries aren't always specific enough
Searches seem to not always save correctly
Doesn't have integrations with less popular CRM's,8,We have seen better connection rates using ZoomInfo.
We have a more robust lead list in CRM.
Sales team is more efficient with the Reach Out extension.,DiscoverOrg and LinkedIn Sales Navigator,DiscoverOrg,Not SureVeronica HughZoomInfo, the best supporter for business development2019-06-02T23:46:59.024ZI'm from Business Development ( Sales ), and I use ZoomInfo every day. It's only with ZoomInfo that I will reach out to clients. In my team, we have 6 members, and each user has a different account that they also use regularly. Personally, I like ZoomInfo, and I have recommended it to my team to subscribe. Compared to DiscoverOrg or some other tools, ZoomInfo is user-friendly, but we still face some issues. ZoomInfo provides more contact details for US Customers details, but we also target both Europe. We have only a few top-rated European companies in ZoomInfo that get updated. The second thing is that if we do an email campaign, say for 100 users, at least 35-40% will get bounced back. The third thing is that some clients have mentioned that they prefer a direct number, but when we do cold calling it's still a board number, and most of the decision makers or recently joined people are not updated. These are the challenges we are facing with it.,For doing email campaigns, it supports me well.
For exporting the contacts it works well.
It shows correct revenue details and the max employee details to reach out.
It's a good tool for a salesperson.
Reach out 2.0 is integrated through Linkedin, which is user-friendly.
Reaching out to US-based companies is easy.
The updated contact details for European clients work well.
Saved Searches is a good option.
Each and every segment helps us to identify different companies & different locations.,Some of the important clients' email ids are missing.
It has mentioned direct phone numbers, but some of our clients still see board numbers.
If the clients moved to different companies it needs to be updated. Some client details still show in the previous company.
Compared to other tools, ZoomInfo is a bit costly I believe.
Uploading more European companies into ZoomInfo would help us.
Recently joined employees, or those with work experience for more than 6 months with the current company, need to be updated.,9,One negative Impact is that emails are getting bounced, and this becomes a great impact for salespeople during an email campaign.
Some of the decision makers' direct numbers are missing.
Most of the time, the page gets refreshed.,,DiscoverOrg, LinkedIn Sales Navigator, Call BoxPremnath RZoom Zoom Zoominfo2019-05-27T13:43:27.788ZSales development is using ZoomInfo to find contact information for leads.,Direct phone numbers
ZoomInfo Chrome extension pulling instant contact info
Customer support
The layout is easy to read,More up-to-date contact info (I always have to double check a contact is still with a company).
Sometimes the website and the Chrome extension can be slow.
Whenever I am exporting a lot of checks, if I click the wrong button or link by accident, every contact I checked will be unchecked, and I have to start my entire process over again.,10,ZoomInfo is required for me to do my job, so all the pipe I bring in, ZoomInfo was necessary to bring that pipe in
It allows the SDR team at my firm to have ample contacts to reach out to at companies
If ZoomInfo is not working, then the SDR team will have trouble working because contact info can't be pulled for reach out,LinkedIn Sales Navigator,Outreach, Sitetracker, SlackDale HoneycuttZoomInfo2019-05-20T16:23:49.199ZWe use ZoomInfo looking for specific job titles and specific companies. We go and search for them and eventually add the people in our CRM. It helps us find good prospects and sometimes even the title of people who have come up to us. Sometimes we get leads from events without emails and with ZoomInfo, we can find them.,Find the most random people.
Let us know which technology the company is using.
Have direct telephone numbers as well.,It would be cool to search by email, I have someone's email and want to know their name and job title
More updated info, sometimes the information is completely wrong.
Different ways to search for people.,9,We have grown our database.
We have found better prospects.
We also have some contacts that are just wrong (not at the company anymore, etc.).,HubSpotYasmin Barroso BastosZoomInfo does all you need and more with accuracy2019-05-17T17:55:17.018ZProvides us accurate information on high-level decisions makers. This allows us to quickly import and start engaging with potential customers. The quality of data is top notch. I have used many different sources of marketing data, it even worked for 2 of the big players, and the data at ZoomInfo is among the top in quality for B2B. Their software is extremely easy to use, even with the recent update a couple of years ago. I have trained many BDRs and SDRs on how to use the tool for prospecting. I have implemented this solution at new companies I have joined and it is always received as a high-value software that continuously is renewed year over year. Their customer support is always responsive, although I have rarely ever needed them because the software is very intuitive and always is working just as expected. In my experience, the sales teams work with your budget on renewals—always are flexible and make adjustments to their packaging/pricing to fit your needs.,Accurate information for high-level employees.
Quickly import info into Salesforce.
Import new leads into Salesforce easily.
Everything is very accurate.,Update the new information quicker.
Integration with Salesforce.
Drag and Drop lead information.,10,Faster lead conversion.
More opportunities that close.
Increased closing percentage.
Better data provided than competitors.,,SalesLoft, LeadIQ, LushaEric EhlowI cold-call every day and recommend ZoomInfo2019-05-14T23:01:20.711ZZoomInfo is used by our brokers to find the direct dials and emails of decision makers to make our first contact. It solves the problem of being unable to reach decision makers or being turned away by secretaries.,Provide accurate contact direct dials
Provide accurate contact emails
Provide accurate company description and locations,Some company addresses are old and not up to date,9,Decreased time to reach decision makers
Increased employee efficiency
Grown my databaseJake RipnickAn honest review of a product that I uses on a daily basis2019-05-14T22:58:15.098ZI use ZoomInfo on a daily basis. The reason for the use is to find Title and Contact information for specific people in organizations. This is a great tool that is used by the Account Development Department and we simply could not be nearly as successful without it. The main business problems it address is providing greater visibility into corporation leadership as well as contact information for them that can not be found elsewhere.,The ability to highly filter and really dive down deep in your searching
The ability to transfer information in to CRM's like Salesforce
The information is relevant and is current,Sometimes the information only has a name and company and you really need an email or phone number
Anything to do to get direct numbers would be fantastic. You have a lot but I would like more,10,We see positive ROI on a monthly basis with this tool. It saves us a lot of time and helps us qualify contacts.,,LinkedIn Sales Navigator, Salesforce LightningBen MilburyI've been using ZoomInfo for 8 years!2019-05-14T22:51:18.088ZZoomInfo is currently integrated into Salesforce and we are using it to append data as new leads and contacts get input as well as importing new accounts/contacts/leads into the system. We also use the tool on the marketing side to enhance lists we receive from non-digital channels and pull other target lists. ZoomInfo has enabled us to get to almost 90% data completion in regards to the fields we value in regards to our lead scoring model.,In comparison to other data append vendors, our internal tests showed ZoomInfo provided the best contact level data.
The website tool is easy to use for list appends.
I like the granularity of the search function.,We struggle with International data completeness.
With the integration, it would be nice if the tool could flag in the searches if a particular account or contact is already in our SFDC instance.
I'd love if the advanced settings on the SFDC were more sophisticated so we didn't have to create duplicate fields and create workflow rules to update fields for specific conditions.,8,We have been happy with what we've measured in regards to data completeness which directly ties to our ability to route leads to the correct sales team member.,Clearbit, DataFox and Reachforce SmartSuite,Marketo, Allocadia, WrikeJennifer FentressNo Better Resource Than ZoomInfo2019-05-14T22:50:00.048ZWe use ZoomInfo to data mine for prospects in our niche market. It is easy and powerful. We then acquire the list in CSV format and upload into OutReach for sales engagement. It is that easy and quick! ZoomInfo lets you get to the data in so many great ways i.e., Job Title, Industry, SIC Code, zip code, etc.,Zoom in on companies by title, SIC code and zip code
Eliminate anyone who doesn't have an email address
Eliminate anyone who doesn't have a direct telephone number,If they had a mobile app
If they would give you an organizational chart
If they would have news feeds for the target companies you select,10,Major positive ROI from the very first day
Increased our sales
Increased the pipeline 1000%,,Outreach, Pipedrive, QuickBooks Enterprise SolutionsChaim LowensteinZoomInfo - Zooming into companies one contact at a time2019-04-30T12:10:26.141ZWe use ZoomInfo to source new contacts and to refresh contacts for target accounts. We also use it to find additional companies that meet our sizing and industry criteria.,Easy search.
Integrates well with SFDC.
Widget in SFDC is helpful.,Poor suppression list functionality - if it's synced to SFDC, why can't it just auto suppress contacts?
Can't use API unless upgraded to a high volume account.
Difficult to search for smaller sized companies.,8,Reaching new employees.
Finding contacts that switched industries.
Faster qualification time.,ClearbitAllister PhanZoomInfo Advocate2019-04-06T02:29:30.996ZWe use it across the sales and marketing organization to supplement the information in our database.,It is easily integrated into SFDC so you can quickly and accurately move ZI info seamlessly into your SFDC database.
It provides great company information such as industry, size, and employee counts.
It links you to contact information that is pretty accurate and timely.,I'd like to see a better quality of data on company size. That count seems off more times that it's right.
I'd like to see it show the technology stack that companies have.
I'd like it to show not only the software technology they use but the length of the term of the contract. There is a database out there that does that really well and would be an asset for ZoomInfo.,10,Increased employee efficiency/productivity.
Ease of reaching decision makers.
Data cleansing.,,Salesforce.com, Outreach, LinkedIn Sales NavigatorTheresa RusselGreat functionality, more contacts please!2019-03-05T15:30:39.284ZZoomInfo is being used for prospecting efforts across the whole sales organization. Each salesman has a dedicated user seat to be able to access it from their desk. We have used it primarily for finding contact information for prospects but now that we have more access to it we are using more of the functionality like building lists and exporting directly into our CRM.,Finding contact information
Filters to find specific contacts
The company information that it provides,It could give us access to more departments, like research departments for example.
Exporting credits could be cheaper so we would have unlimited credits.
I don't always find contact information.,10,Definitely increased employee efficiency
Cleaner database
More efficient prospecting,LinkedIn Sales Navigator,Outreach, LinkedIn Sales NavigatorScott BohneZoomInfo is Efficient2019-03-01T16:32:14.644ZOur department is using ZoomInfo and it is helping us quickly and efficiently gather contact information to organize a systematic outreach for our B2B sales team.,Integrates really well with Salesforce and outreach.
Quickly and efficiently organize lead lists with company industry filters.
Keyword search job titles and management level.,Phone numbers are sometimes not direct or old.
Contact information is not correct or is old.
Company title normalization is sometimes off.,8,Grown data base.
Decreased time to reach decision makers.,DiscoverOrg,OutreachKhristian TrotterZoomInfo- The greatest gift to sales people2019-06-03T00:19:26.284ZZoom is BY FAR the best lead generating and sales support program I have used! Not only is it user-friendly, but it is also extremely resourceful and has so much current and accurate company insight/information.,I love all the different pieces of information it gives you about a company such as hiring managers, direct contact phone numbers, emails, revenue, software used and so much more!
Their search options and filters are the most user-friendly and helpful I have ever experienced. The filters are relevant and are actually useful. The ability to search by industry, size, location all gives you infinite options on what works best for you when selling or lead generating.
Have I mentioned enough how user-friendly it is? They offer tons of tutorials, but as long as you can turn on a computer, you won't need them- IT IS THAT EASY TO USE!,No very much room for improvement other than pricing. It's definitely one of the more expensive services offered, but it is a prime example of "you get what you pay for"- if it's in your company's budget, it's worth it.,10,ZoomInfo had so many positive impacts. I was able to break into so many companies because of the information it provided- something as simple as having the right phone number/direct extension or email really goes a long way. Many other similar services tend to have outdated information.
The software information is the most exciting one for me. For what I do, knowing the software a company uses is very beneficial.,Salesforce App Cloud, Salesforce.com, Oracle PeopleSoft HCM, Oracle PeopleSoft SCM, LinkedIn Lead Accelerator, LinkedIn Sales Navigator, LinkedIn Talent, D&B Hoovers (formerly Avention), Hoover's (Legacy), Salesgenie, DataFox and DiscoverOrg,Oracle PeopleSoft HCM, Oracle PeopleSoft SCM, D&B Hoovers (formerly Avention), Hoover's (Legacy), Salesgenie, DiscoverOrg, LinkedIn Lead Accelerator, LinkedIn Sales Navigator, LinkedIn TalentElizabeth RodriguezGreat Product2019-05-14T22:59:50.361ZWe use it to find contact information on prospects.,Find accurate data on prospects
Access to emails
Access to phone numbers, personal and professional,Data isn't always up to date
Sometimes the emails bounce,10,Faster lead conversion
Increased employee efficiency
Grown our database,,Salesforce Analytics Cloud, Outreach, LinkedIn Sales NavigatorMichael DoyleData is what's the matta2019-03-02T15:53:06.810ZIt is used by our sales teams. It helps us prospect and contact new clients.,Large ecosystem of names and numbers.
Helps me to find people within a company.
Helps me get in touch with the people that I need to be in touch with.,Have a clearer dashboard where you can see a company's org chart.,9,Greatly increased my efficiency in finding and reaching out to new leads.
Helped me to get in touch with people I wouldn't have otherwise been able to reach.,DiscoverOrg,Outreach, Salesforce Analytics CloudJenna NuccitelliGreat product that will benefit from continued improvement2019-03-01T20:20:15.506ZI'm quite happy with ZoomInfo for the most part. They have a huge number of contacts available and they make it very easy to upload these into Salesforce and export to Excel.
Overall, it's a great product that I'm looking forward to seeing ZoomInfo improve upon in the future.,Wealth of information
Accuracy of information
Ease of exporting to SFDC or Excel
The ability to "tag" prospects that I'm not ready to upload,Better search customization
More frequent updating of job titles
Would be great to have more search options, like being able to set and/or conditions for searching
A lot of times they don't have contacts that I really need.,8,It's helped us more accurately target leads,Jordan SchwartzWhy Zoominfo should be your source of truth.2019-06-05T21:23:19.053ZWe use ZoomInfo across multiple departments. Whether it is for finding new prospects, understanding market space/competition or investigating a current customer, ZoomInfo is the source of truth. The most significant problem it addresses would be finding the correct point of contact within an organization. understanding their role, and appealing to it. Linkedin is used in synergy with ZoomInfo for confirmation but does not have the search capability of ZoomInfo.,The user interface is simple to use.
Continuous, huge updates. ZoomInfo 1.0 to 2.0 was huge.
Reliable contact information.,Loading of pages can be bogged down by analytics, not all needed.
Uploading lists from tools such as SalesForce could be simplified.
More companies can always be added!,9,Significantly faster lead generation.
Working efficiency is maximized by likely over 100%.
I am able to look at an organized chart and immediately establish POC.,,Salesforce App Cloud, LinkedIn Sales Navigator, HubSpot Sales, OutreachVerified UserMust have tool for every sales rep2019-06-12T19:32:55.858ZZoomInfo is being used across the sales department to quickly and easily find prospects contact information. It is currently only being used by sales and nowhere else within the company. Zoominfo is an essential tool for all sales reps at the company as it helps find prospects email addresses and phone numbers so we can start our outreach. Without it, we would spend 10x the amount of time searching for contact information and we may never even find it.,The ZoomInfo Chrome Plugin. It is essential for everyone who uses ZoomInfo to download the plugin. It makes it extremely easy to find contact information directly off peoples LinkedIn profiles which is where most of our prospecting starts.
The data is usually very reliable. A lot of the time it provides direct dials which is awesome.
The support I have received from them has also been great. Anytime I have a question or issue I can call their help department and they will assist me right away.,I can't think of anything. For a tool that is used for contact data, it provides just that. Of course, I would like to see more direct dials and more contact information for all companies but I understand that just isn't possible.,9,We have seen increased revenue from more calls -->more meetings ---> more opportunities---> more customers.
Increased time to decision makers. Direct dials and correct email addresses help navigate accounts faster.,LinkedIn Sales Navigator, Gong.io, SlackVerified UserA great tool for account mapping and data enrichment2019-05-14T22:55:02.078ZZoomInfo is currently being used by our sales and marketing teams to map target accounts and enrich relevant contact data for our prospects. It is only being used by a few users within our organization, but we may scale up within the next year if we continue to see the value in it.,Filtering capabilities
List building and export functionality
Very detailed firmographic and technographic information,The overall user experience could be a bit more clear and user-friendly,9,Database growth
Research is less time consuming
Data enrichmentVerified UserZoomInfo for the win2018-10-11T15:37:59.208ZZoomInfo data is accurate and abundant. We use ZoomInfo to search for new accounts and leads. The program allows us to narrow down to our exact target accounts by size, state, revenue, and more. We are able to search for specific prospects by name and company. ZoomInfo provides us with the most direct lines and emails.,ZoomInfo has a great workflow with Outreach and Salesforce.
Most data ZoomInfo has is accurate.
ZoomInfo has a large database with just about every industry.
ZoomInfo customer service is great.,The data credits are inefficient when trying to reach out to mass amounts of prospects.
The cost of the program can be very steep.
There is room for improvement on some of the search tools.,8,We have been able to identity new accounts and leads to set business meetings.,,Outreach, Act-On Software, LinkedIn Sales NavigatorVerified User
Unspecified
ZoomInfo
363 Ratings
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