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Filter 625 vetted ZoomInfo reviews and ratings
Reviews (1-25 of 313)
June 26, 2020
ZoomInfo makes life easier in sales
We use ZoomInfo throughout sales and marketing. ZoomInfo allows us to have the information we need to effectively prospect and grow relationships without wasting time tracking down phone numbers or emails. It allows us to have valuable information on our prospects and also information on companies within a targeted industry.
- Information gathering
- Contact database
- Interfaces can be more intuitive
- At times can be buggy
June 26, 2020
Great source for up-to-date leads!
We use ZoomInfo across our whole organization. It has allowed us to stay up to date with contacts across companies that we had previously struggled connecting with!
- Up-to-date contact information
- Detailed hierarchy of contacts within a company
- Locations of businesses
- User support
- Quick search
- Consistent Accuracy
June 25, 2020
Essential for prospecting and finding new contacts
ZoomInfo is being used for prospecting by our sales team. It really helps in finding the appropriate contacts to reach out to at a company.
- Gathers useful information on a prospect or company.
- Interface is clean and easy to maneuver.
- I love how it is integrated with Salesforce and Linkedin.
- When a company's HQ is outside of the US, it does not allow me to transfer the contact to Salesforce as a lead. I'm not sure if there is a way around this, but I then have to enter the lead manually on Salesforce, which takes more time.
ZoomInfo is being utilized across our Business Development team to locate new prospects and also confirm current employment status of employees. I also utilize it to uncover news about companies in the Scoops section. ZoomInfo is a vital tool for my prospecting efforts, as it provides me with contact information of employees across several departments. I really enjoy being able to navigate through a company's employee base by department and uncover roles that I may have not thought to contact.
- Prospecting
- Contact information
- Validating
- Updated contact information.
- Updated company insight.
- Notifying us when there is movement between roles or when people leave the company.
It is used by the entire sales organization. It addresses the problem of finding contact information for accounts. ZoomInfo is a massive database and very reliable for both emails and phone numbers. That is how we use it primarily. It can also be great for looking into the technologies that a company is using, which can be very important in the tech space when one's technology complements another. ZoomInfo is the best that I have seen thus far for finding phone numbers. In a sales org within tech, it is basically essential.
- ZoomInfo has an ease of use that is unparalleled in my opinion. They recently revamped their UI and it looks great and everything is very straight forward. They also offer detailed instructions for new users.
- Their phone numbers and emails listed are very reliable, I use it as my source of truth because the tool we use to complement it isn't as reliable.
- ZoomInfo basically contains every company you can imagine.
- I have zero complaints in regards to Zoominfo. No database is perfect, but this is the most reliable I have ever used.
June 24, 2020
Very useful software for sales people!
My company subscribed to ZoomInfo just over a month ago and I've been using it almost daily to see how my customers structure their organizations. I also look up contact info when I was provided with either no info or bad info. I find it very handy to equip myself with knowledge about certain organizations before I call them up.
- The contact info for people is pretty great.
- I love the company info so I can get the backstory.
- Organizational charts for companies.
- Searching for specific job titles in the company doesn't always show everyone with that title.
- Not all organization charts are there for every company.
We use ZoomInfo to find prospect phone numbers and emails. We also use it for the org charts and the ZoomInfo scoops—those are very good. It is used only by the Sales department. It is great for phone numbers and for scoops.
- Phone numbers: plentiful and accurate.
- ZoomInfo scoops are great insight and they send emails every week.
- Org charts are accurate.
- Some HQ phone numbers get mixed in with personal phone numbers.
We use ZoomInfo to identify companies who would benefit from the services we offer and to reach stakeholders at these companies. We use it across the Sales team to get current contact information, as well as tech stack data to determine likely fits where we know we can drive value. The new Chrome extension is amazing—the coolest plugin I've seen in a while.
- Current, accurate contact information.
- Scoop and news info in the same place helps start relevant conversations with insight.
- Easy, smooth integration with Salesforce (plus an awesome Chrome extension).
- I'd like to be able to export tech stack data.
- I'd love to be able to sync this with my LinkedIn Sales Nav Account to reduce the manual burden of re-creating target Accounts in both systems.
It is being used by our Sales team as a prospecting tool to help us be faster and more efficient when it comes to locating the right contacts at a wide range of organizations. This is very time-consuming work and ZoomInfo provides a lot of value by giving contact information for our targets.
- Provides contact info for difficult to reach prospects.
- User-friendly
- Syncs well with other systems.
- How often it is updated.
- Perhaps simplifying the search query options, there are many that I don’t use.
- Perhaps more ability to sort the contacts that come up in a search.
June 16, 2020
Data quality: good. Usability: bad.
We use Zoominfo for our own marketing and on behalf of our clients.
- Seems to have more contact points than other platforms (personal emails, cell phones).
- Management hierarchy display is somewhat helpful.
- NAICS/SIC filter options are nice... if...
- Intent feature is very cool.
- The boolean logic is terrible and extremely confusing to enter a "not" command.
- LinkedIn URL's require an email to support to append an exported file.
- Because of the (lack of) boolean logic, the platform requires a lot of downloading of preview files, scrubbing and then re-uploading a file and again - exporting it to get a clean contact list.
- Depending on the export type (companies, contacts, intent), the CSV file formats (column headers) are different for each export.
January 23, 2020
ZoomInfo provides up-to-date contact information
ZoomInfo is being used within our sales organization. It provides us with an in-depth tool to research our customer base. We are able to export the information directly into Outreach, our CRM, or into an Excel spreadsheet to work with. We are able to connect with more up to date contacts than ever before.
- Current information on contacts.
- Easy to use filters.
- When I click on an industry, I wish it would just list the companies.
It's used across the Revenue Team and Marketing Team for the business development reps. We use it to prioritize account lists and multiple lines of prospecting (phone, email, etc.).
- I have more access to phone numbers than I used to.
- The tool itself is quite fast.
- Some contact information is out of date. I would say like 20% of the time the person isn't at that same job or has a different title
January 10, 2020
ZoomInfo - Highly Recommend!
Our executive sales team uses ZoomInfo to build lists, find more information about companies we're looking to partner with, and help us to identify the proper contacts/teams to work with. It saves me time while prospecting while helping to ensure I'm reaching the most appropriate companies and contacts. I am a huge fan, and there are so many features I don't have the time to use. Highly recommend.
- Easy to search for the data you're looking for (i.e. company information, contact information, groupings of similar companies, etc.).
- Great customer support. I've only had an issue maybe once or twice, and each time the issue was resolved promptly.
- Sometimes there is company or contact information that can be inaccurate, but I almost always have enough information to get me to my next step.
- I wish there was more insight on smaller companies sometimes, but I understand why this information is more difficult to identify/populate.
It is used throughout the business development team here at Mavenlink. It is a really good tool for prospecting and outreach, as it has extremely accurate data. Prior to ZoomInfo, it was difficult collecting accurate data for each individual prospect. Often times, our past tool would give us faulty information.
- Collection of accurate data
- Organization Tree is an awesome feature.
- Seemless integration with our sales enablement tool.
- Workflow can be slow at times.
- Quicker up-to-date prospect profiles (Ex. prospect's employer is out of date).
- Sometimes crashes.
ZoomInfo is being used by all of our sales teams. We use it to find and manage contacts within accounts. ZoomInfo also allows us to maintain updated addresses. We have ZoomInfo connected to our CRM for ease of use. Sales reps can search and add single contacts or bulk upload new contacts.
- Updated contacts.
- Ease of adding contacts to CRM.
- Monthly mass uploads of new contacts.
- The actual ZoomInfo browser could make uploading contacts easier.
- Better filters to find when a contact started.
Used across the Sales department, succeeds in helping us find accurate contact information. It addresses the problem of having a lack of contacts at new companies that we're prospecting into. With ZoomInfo, it's much easier to find correct personas to call.
- Easy to search for contacts
- Detailed contact information
- Simple export functions
- Segments of companies could be more stringent.
- Filters can be redundant, ineffective.
We use ZoomInfo to understand the markets we serve and to build out contact lists for Sales outreach. It helps us quickly run reports and process large quantities of data to make smart selling decisions.
- High Volume of Data
- Direct Phone Numbers to Key Prospects
- Intent and Scoop Information
- Some Contacts are out of date
- Some phone numbers are to customer service lines
We use ZoomInfo for our entire sales force. It helps us find new contacts within our existing accounts, find new companies we are not currently doing business with as well as secure accurate email addresses and phone numbers.
- Scoops.
- Accurate Direct Phone Numbers.
- Accurate Titles.
- Make Lists, MatchLists easier to use.
- Cross reference with CRM to find all companies in zip codes that are not in our Database.
- Searchable quick help with step by step short videos.
February 04, 2020
Zoom Into Pipeline Generation with ZoomInfo
This is used as a complement to our prospecting game & pipeline generation. We identify target audience through other methods (social media, conferences, open-source users, etc.) cross-reference this with ZoomInfo contact details, as well as laddering up in organizations. :) This tool is super helpful for our Biz Dev, Sales, and Marketing teams.
- ZoomInfo supplies Org Charts, which are good for laddering up to Dirac, VPs, and C level.
- Provides the ability to filter by desired contact info (biz email, direct phone, etc.).
- Boolean (logic) searches within organizations.
- Add the ability to select multiple tag lists at once for viewing.
Well Suited Scenarios:
- Targeted Email & cold calling campaigns.
- Strategic Pipeline generation.
- Laddering up.
- Becoming multi-threaded in Accounts.
Less Appropriate:
- Email blasting.
- Targeted Email & cold calling campaigns.
- Strategic Pipeline generation.
- Laddering up.
- Becoming multi-threaded in Accounts.
Less Appropriate:
- Email blasting.
We're using it across the sales organization, including inside reps and strategic account executives, and our growth marketing manager. This is a single-source of creating contacts and accounts. We wouldn't have an active sales database without it! When it comes to populating and building lists for marketing initiatives such as webinars, events, lead-generation - all of it is done with ZoomInfo, and for sales, all of our outreach and targeting is done through ZoomInfo alone.
- List building.
- Filtering contacts/accounts.
- Fortune 5000 accounts.
ZoomInfo is being used by my sales department; we moved from Hoovers to ZoomInfo, and it's been very helpful to find the right leads in the correct positions and have accurate information.
- Provides accurate Info 98% of the time.
- Great lists.
- Not being able to search by timezone.
- Not being able to search for companies that have HQ in Canada and a location in the US (for example).
ZoomInfo has really helped my team find more useful and accurate names and info.
We needed some help with a list of employers. Zoominfo said that in order to get that list, we had to get access to their online tools.
- List was of medium quality.
- ZoomInfo used misleading language in the contract to auto-renew and pushed us for more payment even though we do not log in anymore and we verbally agreed that this would not auto-renew. They have been very unreasonable.
We have been a DiscoverOrg customer and just started with the combination of ZoomInfo+DO. I love the expanded number of contacts, cleaner interface and added features of the platform. I am still learning how to get the most out of the platform but have over the past few weeks, concluded that this is going to be a meaningful improvement over the DO database/toolset.
- Pull contacts' email and phone.
- Build email target list by level and position.
- Smaller company contacts.
- Some hierarchies need work.
ZoomInfo is being used to help manage the hierarchy of our customers and to manage the buyer-seller ratio to best accommodate our professional relationships. When additional support is needed and responsibility needs to be delegated accordingly, we're able to respond in a timely manner. ZoomInfo also helps us best strategize which companies fit the demographic for our prospecting as well.
- Organizing information on who can best benefit from a professional relationship.
- Data Efficiency in finding what's needed in the fewest possible clicks.
January 21, 2020
ZoomInfo is Still a Top Product!
We use ZoomInfo to source leads for our conference programs. The data it provides is quite accurate most of the time, and its searching capabilities helps us to find people within organizations that are sometimes not present in other corporate search databases. It offers a variety of click / dial features and lets us cut / paste information easily into other formats. All factions of our organization use this service.
- Accuracy of information is as good, or better than others.
- Displaying "all" records within a company.
- Seems that it is not always as current as some of their competitors.
- Would be nice if it synced up with the CRM service I use.
ZoomInfo Scorecard Summary
Feature Scorecard Summary
About ZoomInfo
ZoomInfo Competitors
Data.com, InsideView, Hoover's (Legacy)
Pricing
- Has featureFree Trial Available?Yes
- Has featureFree or Freemium Version Available?Yes
- Has featurePremium Consulting/Integration Services Available?Yes
- Entry-level set up fee?No
ZoomInfo Support Options
| Free Version | Paid Version | |
|---|---|---|
| Phone | ||
| Live Chat | ||
| FAQ/Knowledgebase | ||
| Social Media | ||
| Video Tutorials / Webinar |
ZoomInfo Technical Details
| Deployment Types: | SaaS |
|---|---|
| Operating Systems: | Unspecified |
| Mobile Application: | No |