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Good for mid sized employers, on the right track but room for improvement
Updated July 30, 2019

Good for mid sized employers, on the right track but room for improvement

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

We are using the HR, Payroll, Benefits, Recruiting and Performance Modules of Ceridian Dayforce. Most modules are being used internationally but Payroll and benefits are specific to North America. It helped our organization go from 6 disparate systems to 1 unified system for employees.
  • Single platform for employees
  • Intuitive navigation for end users
  • Trying to do too much too soon - selling modules before they can implement (Compensation, Learning)
  • Would like to see focus on basic functionality vs. "bells and whistles" and extra modules
  • Reporting is not intuitive for users
  • Customer Service has slow response and un-knowledgable staff
  • Reduced net spend on multiple systems
Makes it easier to share data across the organization.
More appropriate: mid-sized employers, mainly US employees
Less appropriate: complex organizations, international organizations

Dayforce Feature Ratings

7.1
Employee demographic data
8
Employment history
8
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
5
Organizational charting
8
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
8
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
7.2
View and generate pay and benefit information
10
Update personal information
10
View job history
5
View company policy documentation
8
Employee recognition
3
Not Rated
Tracking of all physical assets
Not Rated
2.7
Report builder
4
Pre-built reports
2
Ability to combine HR data with external data
2
Integration with other HR capabilities ()
Not Rated
6.0
Performance plans
6
Performance improvement plans
Not Rated
Review status tracking
6
Review reminders
6
Multiple review frequency
6
Succession Planning ()
Not Rated
8.0
New hire portal
8
Manager tracking tools
8
7.0
Corporate goal setting
7
Individual goal setting
7
Line-of sight-visibility
7
Performance tracking
7
5.0
Job Requisition Management
7
Company Website Posting
5
Publish to Social Media
5
Job Search Site Posting
5
Duplicate Candidate Prevention
6
Applicant Tracking
5
Notifications and Alerts
2

Evaluating Ceridian Dayforce HCM and Competitors

Yes - 
Overall - having one platform makes the user experience easier. Also improves maintenance of data.

Oracle HR - Replaced core HR and benefits functions. More user friendly interface for employees and managers.
Oracle Compensation Workbench - easier refreshing of data.
Performance Management Software - eliminated additional interfaces
Jobvite - recruiting platform. Allows for less data entry for hiring process
  • Price
  • Product Usability
Usability was the most important factor. Less log-ins for employees, less interfaces to build and maintain. Implementation and shortly after was rough but we are now on the correct path.
We would have asked for better understanding of the product roadmap for features. We would have relied less heavily on resources from IT since we were transitioning the system internally to the HR team. We would have also not implemented all modules at the same time and opted for a slower roll-out of modules.