Ceridian Dayforce Review
Emily O'Donnell | TrustRadius Reviewer
October 22, 2018

Ceridian Dayforce Review

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Ceridian Dayforce

We use Dayforce as an entire organization. Dayforce is mostly used to calculate payroll for our employees. It does address other issues within our company, however. One business problem it addresses is cutting down the amount of paper forms for each employee. We are able to submit them through the system and keep history of their employment.
  • Dayforce has a great support system. If we run across issues or something that we do not know how to do, we can either submit a ticket or call the support center to get it resolved.
  • Dayforce cares about their customers. We have a revolving monthly meeting with our customer success manager to be in loop about Ceredian updates and changes.
  • Dayforce is ever changing. They are constantly listening to their customers to provide the most successful product for their customers. The changes are generally good. Although, change can be hard at first.
  • The reporting system in Dayforce, could use some improvement. Most of the things we would need to run reports for do not exist currently in Dayforce.
  • The benefits feature does not currently work for us. We have to input each deduction manually.
  • Dayforce can run slow at times especially with the new features. We are hoping that since the features are so new that it having it run more smoothly is in the works.
Ceridian Dayforce helps enable compliance with state and federal tax withholding and overtime policies.
It has been good to look up employee history and records in one place. If an employee has been terminated, we are able to go into their HR profile to see if they are eligible for rehire. It would be good to implement disciplinary records as well.
  • Ceridian Dayforce
It is very beneficial having all of an employees records in one place. Each application is somewhat related so it is good to be able to look at each application while staying in one system.
Ceridian Dayforce is great for calculating payroll, keeping track of forms and employment records, and providing support for their customers when needed.

Ceridian Dayforce HCM Feature Ratings

Employee demographic data
Not Rated
Employment history
8
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
Not Rated
Organization and location management
7
Pay calculation
10
Support for external payroll vendors
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
7
Salary revision and increment management
8
Reimbursement management
Not Rated
View and generate pay and benefit information
8
Update personal information
10
View job history
6
Report builder
4
Pre-built reports
4
New hire portal
9
Manager tracking tools
Not Rated