Opportunity
January 09, 2019

Opportunity

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

Ceridian Dayforce is being used in the Americas (the US and Canada) and in EMEA (UK and Ireland); we currently use the platform in our payroll department.

Pros

  • Timesheet tracking.
  • Real time calculation/continuous calculation.
  • System layout is easy to navigate.

Cons

  • STO (Source Tax Online) - Reports originated from the platform are not user-friendly which makes our reconciliation harder and time-consuming.
  • Reports in general. Most are not available in Excel or not available at all.
  • Banking reconciliation. Our organization always has a difficult time reconciling transactions.
  • Time - being able to review, preview and catch errors in advance of payroll was a big improvement in our company.
As a managed service, we must rely on our Ceridian team in order to be in compliance all year round. Making sure that our company and employees are following the laws, regulations, standards, and ethical practices allow us to focus and improve process and procedures with internal and external vendors.
Dayforce is a great tool. It's easy to navigate and switch from country to country using the same platform. It’s amazing!
Our company didn’t acquire the benefits module but having the time system and payroll under the same sign on is great.

Payroll previews are always available for review which means that if I want to see an employee pay 6 months from now, I can. We are able to send payment instructions and 5 minutes later I can see the results under previews.

In regards to taxes reconciliation and bank impounds, it seems like we are connecting with a completely different company and technology. STO (Source Tax Online) is not a user-friendly system which makes difficult to reconcile taxes payments. On the banking side, when amounts are pre-funded for different transactions, the team that handles those transactions seemed not to understand what the payroll team is trying to accomplish. The lack of communication between the teams turns into our company being over deducted and/or over refunded at times.

Dayforce Feature Ratings

5.6
Employee demographic data
7
Employment history
7
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
3
Organizational charting
5
Organization and location management
5
Compliance data (COBRA, OSHA, etc.)
5
5.8
Pay calculation
9
Support for external payroll vendors
5
Direct deposit files
5
Salary revision and increment management
5
Reimbursement management
5
Leave and Attendance Management ()
Not Rated
7.0
View job history
7
Asset Management ()
Not Rated
1.0
Report builder
1
Pre-built reports
1
Ability to combine HR data with external data
1
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

Comments

  • Victoria Caruk | TrustRadius Reviewer
    Victoria Caruk
    (Vendor Representative) commented 6 years ago
    Thanks so much for taking the time to share your Dayforce experience. Your insight is very valuable and we've passed along your feedback to our team. Very Best, Victoria

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