Time Saver
Overall Satisfaction with Ceridian Dayforce
It is used across the whole organization. It saves time in finance and all other locations.
Pros
- It allows all staff to check their own profile, even those not computer savvy.
- It allows all staff to see their balances, up to the minute.
- These are strengths because it saves manpower for managers and the payroll department. It also allows managers to run their own reports at any time.
Cons
- It would be nice if there were teams assigned from the help desk, every time you enter a ticket you get a different person and they just call without scheduling the time which sometimes just does not work, unless it is an urgent ticket.
- Building Custom Reports is very time consuming and the instructions we get from the Help Desk are always different.
- We have been able to provide more detailed information to management and also to staff.
- We have also saved lots of paper and time.
- We have freed up the finance person who used to do payroll in about 2 days and now we have it down to 2 hours.
We could cut our team back by 1 or possibly 2 people.


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