Overall Satisfaction with Ceridian Dayforce
We currently use Dayforce for Payroll, Human Resources and Benefits. Globally, we have begun to implement as well.
- Benefits enrollments are quite easy. The ability to build plans on my own, update rates, run rate jobs and modify plans is a plus. Mostly a point and click.
- Reporting has been upgraded with the REL55 allowing the ability to easily add fields to reports without building new topics. Great time saver!
- Workflow management is a great function, creating forms and directing the forms for appropriate approvals. Takes the paperwork off the desk and the leg work away from the managers.
- More clarity on payroll mapping. Seems my difficulties lie in when I am creating new payroll codes, pay codes and I might forget to map. I know this might sound crazy but what about a pop up when creating codes that need to be mapped to remind you "hey, don't forget to go to pay policy and . . ." I get that testing should take care of this but with newer employees are using Dayforce, might be a good idea. I think this would eliminate calls to the help desk at Ceridian also.
- FILE FEEDS FILE FEEDS FILE FEEDS!!!! I've have been working with the Ceridian team and our benefits vendors to create 8 file feeds right now. Not one is on track, not one of these projects has kept me informed without me asking, not one has had a project manager managing the tasks / timeline. Right now, 2 feeds are over a month past due and 4 are a couple weeks past due. I am wasting valuable hours creating reports to provide changes to vendors directly.
- Not being able to delete some items such as jobs/positions created in error. If no one has been in the job and no one is using it, we should be able to delete it. It is not Ceridian's job to babysit HRIS professionals by restricted what they can and cannot do.
I am in HRIS and fairly new.
Previous experience at other organizations has been with multiple applications. It is great to see one system integrate all modules!