Dayforce in Force
October 29, 2018

Dayforce in Force

Jessica Von Vleck | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

Our entire organization uses Dayforce self-service. We also utilize the manager capabilities in WFM. As an HR specialist, the majority of my day is spent in Dayforce, and it is heavily used by the rest of the HR department.

Using Dayforce has allowed us to roll out many paperless processes including onboarding for new hires and manager functions that were previously completed via a paper workflow.

Pros

  • Dayforce has allowed our time management, payroll, and HR to be in one system. This is a great time saver and prevents us from having to configure other systems to 'talk to each other'.
  • The workflows in Dayforce have allowed us to set up many paperless processes, saving time and reducing the risk of misplacing a paper transaction. Changes made in Dayforce are easily accessible, transactions can be found in just a few quick clicks.
  • The setup of Benefits allows us to easily see who is eligible based on the qualifiers within the plans.

Cons

  • Dayforce has limited capabilities when it comes to customization. Our previous system, also a Ceridian product (HR/Payroll Web) was heavily customized to our organizations needs. Being able to customize based on our needs, such as repurposing a field, or removing a field from view, would be a great addition.
  • Adding or removing columns in a report can be a very lengthy process. Once you click to remove a column, Dayforce has to process the request. If you are removing or adding many columns, this process can be somewhat time consuming.
  • Workflows have reduced our reliance on paper forms in benefits enrollments and position and compensation changes.
Having job, pay, and time management in one application reduces and helps to eliminate lengthy paper processes, gives HR, Payroll and Management access to all info at their fingertips which allows for quicker decision making, ensures accurate tracking through workflows and allows employee records to be updated in the blink of any eye.
It makes processing transactions much faster while giving you the ability pull that information back out of Dayforce through reporting. It eliminates the need for multiple applications and systems across departments.
Dayforce appears to be a product that was designed for retail, however, we have made it work for our environment in a law firm setting. It works well for time management to my knowledge, but our recruiting, performance management, and billing through accounting is still outside of Dayforce in other systems.

Dayforce Feature Ratings

Employee demographic data
7
Employment history
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
7
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
7
Support for external payroll vendors
7
Benefit plan administration
8
Direct deposit files
8
Salary revision and increment management
8
Reimbursement management
7
Approval workflow
8
Balance details
8
Annual carry-forward and encashment
8
View and generate pay and benefit information
9
Update personal information
8
View job history
8
View company policy documentation
9
Employee recognition
7
Report builder
7
Pre-built reports
8
Ability to combine HR data with external data
7
New hire portal
7
Manager tracking tools
7

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