Getting more value from employees than having them key transactions
May 09, 2019
Getting more value from employees than having them key transactions

Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Ceridian Dayforce
Dayforce supports the time tracking, payroll, and benefits processing of our HR shared service center supporting 9,000+ employees. Dayforce was deployed to evolve the tools that shape the employee experience, reduce the transactional processing and meet United States compliance requirements.
Pros
- The benefits administration within Dayforce has significantly reduced the transactional keying within our organization. The transactional time savings alone allowed us to reallocate .5 FTE to developing and deploying benefit educational material and training sessions for our employees. This time savings accounts for the manual entry of Health Savings Account changes, Life Events, and 401k election changes.
- The calculating of gross to net pay within the application and not utilizing a mainframe is a transformational change, eliminating the wait time that existed with a mainframe. Calculating payroll for a group of 1,200 employees went from 25-40 minutes on a mainframe down to 2-3 minutes in Dayforce.
- The attendance calendar that contains a snapshot of an employees time away from work for an entire year and the ability to drill down to see the hours is a great benefit to managers to see trends in time away throughout the year.
- The flexibility of the entitlement (PTO, Vacation, Sick, Volunteer Time Off, etc).
Cons
- Would like to see a customizable home page, so when an employee logs in, a company message could be displayed along with quick links or documents that are frequently used.
- Access for an employee to report on their own personal information such as the time they have taken over a period of time or the ability to reporting on their compensation or job changes over the course of their employment.
- Would like to see the ability for employees to submit personal changes through forms available in the mobile app.
- Saved approximately 1,000 hours of benefits transaction keying strictly related to live events, health savings account changes and 401k election changes.
- The elimination of the mainframe has reduced the wait time between running trial payrolls and receiving results.
- The early access to W2's within the application has been great for employees.
Local taxes are automated through the Ceridian payroll processing creating efficiencies in the payroll process across multiple states. Ceridian also provides great resource articles on compliance updates.
The biggest impact of the one rules engine has been the reduced time in calculating a trial payroll and being able to make a quick change to a paycheck and recalculate the gross to net pay in a couple of minutes vs a half hour on a mainframe.
The reduction in the movement of data through file interfaces and reduced redundant keying.
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