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Ok system if you are an uncomplicated organization!
August 14, 2019

Ok system if you are an uncomplicated organization!

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

Ceridian is our payroll/HR system that is being used across the organization. All employees and managers have access for time and attendance. It integrates HR and payroll allowing for CSOX compliance
  • Web based so as long as you have Silverlight, it can be accessed anywhere.
  • Recruitment module resume repository as well as sorting and filtering of resumes.
  • Team Relate is quite unique and accurate.
  • System is very unstable. Resumes in the recruiting module take a long time to load, kicked out of the system during workflow processing.
  • Reports are just a data dump. Very difficult to actually produce unless you are intimate with all the various parts of the system (HR and Payroll).
  • Not user friendly for employees and managers. They get error messages without any details. Very complicated for the employee to change the address and
  • Recently the employee's ability to enter new banking information has disappeared. Overall not easy to use unless you have ha formal training or are on the
  • System as part of your role every day.
  • Customer service support is inconsistent and lacking in knowledge of how the system actually works. Can take upwards of a month to have an issue resolved. Knowledge center information is almost non existent, so you are forced to log an issue ticket and await support.
  • Data dump reports have a negative impact on HR metric reports to senior leadership. Turnover stats by department, manager, length of service, etc. take
  • Upwards of 2 days to complete.
  • 5 business days needed to complete a somewhat complicated hourly and salary (with various bonuses) payroll of 210 employees.
  • Employee/Manager entry issues/review issues for time and attendance (because of lack of explanation on error messages) causes 1 day per month time loss.
We do not use Ceridian for compliance within our organization.
Little to no impact.
Ceridian is well suited for a small, uncomplicated organization that doesn't require employees to log time, and doesn't require many reports.

Dayforce Feature Ratings

3.2
Employee demographic data
1
Employment history
6
Job profiles and administration
3
Workflow for transfers, promotions, pay raises, etc.
3
Organizational charting
Not Rated
Organization and location management
3
7.0
Pay calculation
7
Direct deposit files
7
Salary revision and increment management
7
Reimbursement management
Not Rated
1.7
Approval workflow
3
Balance details
1
Annual carry-forward and encashment
1
2.0
View and generate pay and benefit information
3
Update personal information
1
Asset Management ()
Not Rated
1.0
Report builder
1
Pre-built reports
1
Ability to combine HR data with external data
1
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
3.0
Manager tracking tools
3
Performance and Goals ()
Not Rated
3.4
Job Requisition Management
3
Job Search Site Posting
7
Duplicate Candidate Prevention
1
Applicant Tracking
5
Notifications and Alerts
1