MF Review
August 14, 2019

MF Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

Dayforce is being used by the whole organization. It's mainly used for onboarding/recruiting, scheduling, payroll and benefits.
  • WFM Timesheets- more user friendly such as employee balances, audits, shift trading, etc. works well
  • Document Explorer- Paperless system
  • Benefit Set up- Easy to manage from administrator perspective and works well for the most part
  • Instability- configurations/set up changes without warnings; something that has been working well in the past stops working without warnings. Challenging to keep up to date.
  • Reporting- some of the standard payroll reports are missing such as employer paid CPP/EI; year over year analysis based on the actual work location not by primary work location.
  • Hours are paid without having manager's approvals which causes quite a bit heavy management for payroll admin to chase managers for approvals. We have clinics all over the city and province and payroll does not manage clinic staff so manager approvals should be mandatory before payroll does the final approvals.
  • Reduced paper consumption
  • HR/Payroll and scheduling all in one system
  • Ability to configure system according to business needs
We have set up several pay policies to comply with Employment Standards, Canada Revenue Agency etc.
I'm not involved in decision making.
Excellent. Easy to manage, better flow.

Workflow between HR and Payroll works quite well. Instead of emailing or providing us the hard copies on new hire forms, change forms etc., HR can submit these through the system for payroll processing.

Benefit set up works well from start to finish. As long as the configuration and rates are set up correctly, system applies the benefit plan such as family/single and deducts the premiums accordingly. We have had few hiccups for about a year where things were changing on their own and creating problems however it seems to have been improved.

Payroll Previews help review payroll before finalizing.

Dayforce Feature Ratings

Employee demographic data
9
Employment history
9
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
8
Organization and location management
7
Pay calculation
9
Benefit plan administration
8
Direct deposit files
8
Salary revision and increment management
8
Reimbursement management
8
Approval workflow
7
Balance details
7
Annual carry-forward and encashment
7
Update personal information
9
View job history
9
View company policy documentation
9
Report builder
6
Pre-built reports
6
Ability to combine HR data with external data
6