Item: Dayforce
Rating: 9
Author: Donna Christie

Use Cases and Deployment Scope

Ceridian Dayforce is being used across the whole organization. It allows us to more efficiently capture all the time and attendance information we need to process our bi-weekly payroll. Employees like being able to check their attendance balances anytime. Dayforce has eliminated much of the manual work previously associated with our payroll/HR system. We no longer have to maintain excel timesheets which we used to import into our previous payroll system ( Ceridian INSYNC)

Pros and Cons

Electronic timesheets that are part of Dayforce allow for a much better and more efficient way of entering employee hours worked.
Full time employees really like being able to see their entitlement balances at any time and to request time off in the system.
The biometric clock is working very well for all the facilities that use it. No more punch cards. Authorizing and approving the hours each pay is much faster.

I started using MyHR(People) This is run using Silverlight. This will be phased out to use HTML. People (HTML format is less user friendly for me.
Sometimes it is still not clear when to use refresh. In some areas it refreshes saved information in other areas it takes you back to before you did an entry.
As an internet based product it is very frustrating when Internet Explorer stops working and it kicks you out and you must sign in again.

Return on Investment

Reduced paper for employee files due to onboarding
Time saving through electronic timesheets and biometric punches for all managers and supervisors, no more paper schedules or timesheets
Many employees do have to be reminded to complete their onboarding tasks.

Using Dayforce for Compliance

We have set up all the rules in Dayforce for each group, i.e. CUPE Union, Fire Fighters Union to ensure staff are paid correctly as per their collective agreements. This involved a lot of work during implementation and we had a few corrections when we went live, but it requires much less checking and manual input for specific items. Dayforce calculates the stat holiday pay now which is a great timesaver. Overtime is also calculated on hours according to the pay policy per each employee in a group. Union after 40 hours a week. Non union part time after 44 hours per week.

Impact on Decision Making

I couldn't say. I am not involved in hiring, the HR staff do that. Scheduling is done by each facility. Compensation is done by HR with manager input.

Alternatives Considered

A lot of time saving and elimination of work arounds that were time consuming for all.

The Excel attendance sheets I used to use to track full time employee time away from work have now been eliminated entirely.

The Excel timesheets that we used for many employee groups are no longer needed either. These had to be imported into payroll batches in INSYNC.

Likelihood to Recommend

It is very well suited to time and attendance data capture. When entries need to be corrected it is easy to figure out what needs to be adjusted. We use shift scheduling and the employee or their supervisor entered the actual hours worked. Sometimes staff will punch in early and leave early or late and the entries have to be authorized for early in or early out for example, in order to pay staff correctly. Managers are now quite used to this and need less prompting by payroll. Dayforce is less user-friendly when it comes to the reports. The places where you can access reports are in multiple locations which can be confusing. I find there are a lot of reports that we would never use and they just seem to clutter up the reports are.

How Dayforce has improved my Payroll Job.

Overall Satisfaction with Ceridian Dayforce