Dayforce Review
October 29, 2019

Dayforce Review

Jorge Garcia | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

It is being used as the company-wide for our HR system, WFM, Payroll, and Performance. It helps control labor costs.

Pros

  • Dayforce is great at WFM using their schedules and timesheets.
  • Employees can easily use it because of how intuitive it is.
  • The system is extremely stable with no downtime for us in the last 3 years.

Cons

  • Customer Support takes way too long to answer questions. Their m.o. is two days to respond with "We are looking at your issue and will get back to you in 2 days," which makes it four days.
  • Their Professional Services feature is wildly overpriced.
  • Positive - Able to go paperless.
We selected Ceridian because it allows us to make quicker decisions and is easy to find information on a specific employee.
Works well with employers who have employees who clock in/out because their Touchclocks never go down.

Dayforce Feature Ratings

7.6
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
9
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
6
8.0
Pay calculation
8
Benefit plan administration
7
Direct deposit files
8
Salary revision and increment management
9
7.3
Approval workflow
7
Balance details
8
Annual carry-forward and encashment
7
7.7
View and generate pay and benefit information
9
Update personal information
6
View company policy documentation
8
Asset Management ()
Not Rated
8.0
Report builder
9
Pre-built reports
6
Ability to combine HR data with external data
9
Integration with other HR capabilities ()
Not Rated
7.8
Performance plans
8
Performance improvement plans
9
Review status tracking
8
Review reminders
7
Multiple review frequency
7
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
8.5
Line-of sight-visibility
8
Performance tracking
9
Recruiting / ATS ()
Not Rated

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