Ceridian: Good and Getting Better
October 28, 2019
Ceridian: Good and Getting Better

Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Ceridian Dayforce
Currently it is only being used for payroll and within the HR department. We use it for people analytics, recruiting, document management and benefits. Payroll and benefits have not given us too many problems. Our organizational structure, as it was set up in the system, does not seem to allow for smooth reporting lines which we would like to improve. A goal of the HR team is to broaden its usage to other areas of the business but buy in from other departments has yet to be received.
- We don't have an overly complicated payroll but it handles it without a problem.
- Benefits and elections seem to work well. Our generalist was able to handle the process on his own without any previous experience in the system meaning it must be relatively user-friendly.
- The onboarding seems like it is a great tool and easy to use. That is our next project and we can't wait to get most of our forms automated.
- We have a very complex comp structure. The compensation module looks like it is coming along very well but it needs additional tools, such as stock accountability for it to be usable for us.
- Reporting seems verbose and not easy to follow for anyone without a tech or coding background. The list of categories and fields is very difficult to navigate and the logic on writing custom reports often requires a call into support.
- We have only needed one payroll person to handle the full company spectrum, saving us on [head count].
We have found that we need to track compensation outside of the modules to accurately get a picture of our people for hiring decisions. This may change over time but at the moment we have not been able to trust Dayforce.
We do not use the time feature as we have only 2 out of 300 employees who are hourly. Payroll and benefits seem to be the strongest part of Dayforce and they do suit us well. We would recommend this system to others as it stands today.