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Overall, A Good Product
November 08, 2019

Overall, A Good Product

Alexandra Williams | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

We use Dayforce for payroll, timekeeping, and workforce management. With our current set-up, it helps to move us from a lot of manual processes to user-friendly electronic ones. We are constantly implementing new ways to use Dayforce to further automate the way we work.
  • Clocking in and out for our hourly employees is incredibly easy.
  • It is incredibly easy to create workflows to do exactly what you need, even if that means a form has to flow through four levels of approval.
  • The reporting on Dayforce is incredibly robust, even overwhelmingly so at times.
  • I regularly have to follow up days after I've submitted a ticket to get a response at all.
  • TAFW Displays- each screen displays a number that factors in different measures which are super confusing for employees.
  • Silverlight- While Dayforce is moving away from this, the Silverlight functionality is still a problem.
  • Definitely a reduced reliance on paper. We have been able to move payroll from entirely paper-based (timesheets, bonuses, commissions, etc.) to largely Dayforce-driven.
  • Time has been saved on hand keying payroll. Electronic timesheets and the ability to import bonus and commission data have improved time spent and thus reduced errors due to extra auditing time.
Currently, Dayforce only helps with compliance as far as taxes are concerned but we anticipate more assistance as we implement new modules in the future.
Currently, it helps us better evaluate yearly raises and bonuses since we can pull prior year data into one report.
I only have experience with Ceridian legacy products so this question doesn't apply.
Matrix
If the administrator is comfortably familiarizing themselves with their system by testing and using log in detailed pdf guides, this works well. There is a lot of documentation out on the knowledge base to help someone through it. However, if your administrator is someone who needs to be taught how to use a system by a person, they may struggle. Support is not robust for this platform.

Dayforce Feature Ratings

8.5
Employee demographic data
8
Employment history
9
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
8
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
7
9.5
Pay calculation
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
8
6.7
Approval workflow
9
Balance details
4
Annual carry-forward and encashment
7
7.0
View and generate pay and benefit information
2
Update personal information
10
View job history
9
Asset Management ()
Not Rated
7.7
Report builder
7
Pre-built reports
9
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
2.0
New hire portal
2
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated