Good solution, but requires a complicated in depth implementation
May 13, 2021
Good solution, but requires a complicated in depth implementation
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Ceridian Dayforce
Prior to the pandemic we had approximately 1300 employees across Canada. That number is currently around 400,with hopes that we can bring back most of our workforce as flights increase. We currently use the HR and WFM and Payroll modules [with Ceridian Dayforce] to help create a seamless process from time and attendance to payroll, along with HR profile tracking.
Pros
- Schedules are quite easy to input and user friendly for our managers
- Time and Attendance is accurate and does flow to payroll nicely for minimal errors
- Historical information is organized so that you are able to see an individual employees history of being active/inactive/terminated as well as their current and previous work assignments
Cons
- Benefits module has many moving parts and just auto updates for various reasons which leads to us finding changes well after the fact. This module needs a dedicated person to oversee and understand the ins and outs of it. Probably the most complicated module in my opinion.
- Ability to see an employees timesheet directly from their HR profile would save an incredible amount of time when investigating a particular situation
- Uploading a new policy to Onboarding has you going to several screens that do not make sense. Guided process? What is that? Terminology needs to be simplified along with the entire process.
- Reports can be confusing. Every time there is a change it creates a new row. This outputs too much information. A guide to obtaining only the relevant information(most current) would be helpful. The screens to edit reports are not self explanatory and do require support assistance.
- The forms do allow for a paperless way of communicating employee profile changes from HR to payroll etc. Savings in the form of reduced paper.
- Having all payroll and HR information stored in one location allow for an easier process when investigating a specific scenario with an employees profile. Time savings.
Prior to [Ceridian] Dayforce we had a separate payroll system from our HR system. This created a ton of extra work for our payroll and HR teams when entering new hires as well as each pay period to ensure employees were paid properly. Due to human error, unavoidable mistakes did happen. The entire Dayforce solution did eliminate human errors in this regard.
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