My Dayforce Family Customer Story.
Overall Satisfaction with Ceridian Dayforce
We are utilizing all our current features, which are working to our advantage. Timesheets, Scheduling, Compensation module, Mobile, Benefits Open Enrollment, ESS, Wallet, Plan (Advanced Scheduling), Onboarding, Payroll, Benefits, and HUB. Store Managers use Messages, Approvals, People, Plan, Schedules,
Timesheets
· Operation View are used daily. Data Analytics is used when needed to relate to WFM. I do find that there are not enough resources that are SME's for Plan issues.
Timesheets
· Operation View are used daily. Data Analytics is used when needed to relate to WFM. I do find that there are not enough resources that are SME's for Plan issues.
Pros
- I love having TAM Services.
- My CRE/TAM and AE are a great team and make me feel like part of the Dayforce family. They are always quick to resolve any issues.
- I was appointed Dayforce Ambassador, which is a great group that shares its knowledge and experiences.
Cons
- It is difficult to set up a time for a ticket when a Technical Consultant is in a time zone with many hours difference.
- Still unable to change to 2 decimal points in Compensation Module.
- With Power BI - difficult to bring in payroll reports as they are date driven by pp#.
- On line T4.
- working on creating a Canada Life File export file for employee self-service for RRSP.
- I just created an expression for a vacation payout earnings code that will automatically change the percentage on milestone anniversary dates.
- Starting to create Power BI reports which are creating efficiencies with Audits.
Onboarding – creates a better experience for new Team Members; everything they need is in one location, including training documents, payroll forms, policies to sign, etc. Compensation – streamlines our annual merit processes, removes the need for physical paperwork, makes the process more efficient for HR and management, and allows us to share important company communication with all team members quickly. Workforce management – shifted all processes to become self-service. For example, Team Members can now switch shifts without management being involved. Generally, saves a lot of manual intervention.
Do you think Dayforce delivers good value for the price?
Yes
Are you happy with Dayforce's feature set?
Yes
Did Dayforce live up to sales and marketing promises?
Yes
Did implementation of Dayforce go as expected?
Yes
Would you buy Dayforce again?
Yes


Comments
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