TrustRadius: an HG Insights company

Axonify

Score10 out of 10

17 Reviews and Ratings

What is Axonify?

Axonify is a frontline enablement solution used to maximize the productivity of workforces. Axonify states they use brain science and AI to drive knowledge retention through bite-sized microlearning and daily intelligent reinforcement. Embedded two-way communication and feedback ensure staff is engaged, informed and connected to HQ, no matter the scale of the organization. Guided task management shows employees exactly how to put their training to use, every single day. And to ensure staff actually use it, the platform is designed to be fun, engaging and simple to use, and boasts a 83% engagement rate.

Media

Bite-sized learning
Bite-sized learning
communication with frontline employees, no matter where they're located
onboarding to guide each new employee through a learning path built just for them
Axonify games
searchable content

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Top Performing Features

  • Progress tracking & certifications

    The system tracks individuals’ progress on courses, scores, transcripts, certificates, etc.

    Category average: 8.2

  • Mobile friendly

    Students or employees can access content from mobile devices. Course authors can develop responsive learning content.

    Category average: 7.7

  • Course authoring

    Users can develop and assemble online learning content.

    Category average: 7.9

Areas for Improvement

  • Learning reporting & analytics

    Provides insights into course completion, engagement with learning content, etc.

    Category average: 7.7

  • Social learning

    Includes features for collaboration and knowledge sharing among peers.

    Category average: 7.6

  • Learning administration

    Administrators can manage the content and people (students/employees, course authors, instructors, etc.) on the platform.

    Category average: 7.6

Great LMS

Use Cases and Deployment Scope

Axonify is being used as an alternate LMS for our partner and workforce training. It is being used as the front-line training and communications solution. Our employees love the fun, fast personalized experience that Axonify offers so much so that learner retention is up a whopping 206% than earlier. The learners come back far more frequently as compared to the previous LMS used by the company. The super-rich AI-based content management influences the behavior of the learners and reinforces it to complete their respective courses thereby increasing productivity. Learner engagement was one of the biggest problems faced by the organization. Axonify's personalized experience comes in handy in solving these problems.

Pros

  • Divides course content in bit size so its easy to retain by learners.
  • Gamification makes it easy to provide rewards and reinforce behaviors of learners.
  • Admin is very user friendly and intuitive, can be learnt in a day.

Cons

  • Duplicating Learning path is a tedious process.
  • Some of our learners also had quality issues with video playback.
  • Categorization of learning content can be confusing in the beginning.

Return on Investment

  • Learner engagement was up by 83%
  • We were able to achieve the objective of training all partners on one single platform.
  • Gamification needs were met. It is a fully functional platform that caters to all requirements of the organization.

Alternatives Considered

Adobe Captivate Prime, Absorb LMS and Zoho People

Other Software Used

Adobe Captivate Prime, Zoho People, Absorb LMS

Mobile learning tool for measurable learning results

Pros

  • Learning Reinforcement to ensure participants don't forget what they learnt
  • Gamification with points, badges and leaderboard to keep learners motivated

Cons

  • Content hungry platform as users who love it consume content very quickly

Return on Investment

  • 6 digits cost saving from learning hours not spent in the classroom
  • 6 digits opportunity cost from learning on employees own time
  • Zero compliance issues from areas where Axonify was being used as a learning tool

Alternatives Considered

SAP SuccessFactors, Skillsoft Percipio (Skillport), Udemy for Business and LinkedIn Learning (Lynda.com)

Other Software Used

Udemy for Business, LinkedIn Learning (Lynda.com), SAP SuccessFactors

A great micro-learning tool to meet multiple needs of an organization

Use Cases and Deployment Scope

We currently use Axonify at our organization across multiple departments. As of right now, only our training team is creating content, but many different departments in our organization use it based on their needs. Axonify allows us to provide microlearning and leveled training to various job roles within our company and see where users are doing well and where they are struggling. Axonify also allows us to store training materials so they can be accessed easily for future reference.

Pros

  • Very easy to create content.
  • Good for sectioning out content (i.e. Group 1 needs to learn A, B, and C but Group 2 only needs B and then also D).
  • Fun games to make learning more fun.

Cons

  • Subjects and categories organization system can get a little confusing.
  • While there is support for mobile phones, there's not an easy way to test it on mobile devices without deploying it first.
  • Lots of options so it can get complex if you just need a straightforward solution.

Return on Investment

  • Easier adoption from management.
  • Allows employees who mostly use their mobile phones to continue training on the road.
  • Allows us to better see what subject areas are more confusing and where we should spend more time.

Other Software Used

Zoom, Microsoft Teams, Vyond (formerly GoAnimate)

Constantly improving with Axonify

Pros

  • Update the platform in response to feedback from current users- ex. Many of the features I wished Axonify had when I first signed up for it are now live, such as guided learning, the ability to add certification to guided learning paths, and the ability to tie outside metrics and behaviors directly to Axonify training frequency and scores
  • Reinforce employee knowledge to ensure employees don't forget content they don't use frequently- ex. as long as an employee signs in to train regularly, you can be assured that they will learn what they need to because the Axonify algorithm prioritizes reinforcement questions on topics that the learner hasn't seen recently and topics that the learner has the lowest scores in. The end result is that the platform is always customizing the content watch learner sees to help improve the individual's weak points. This means that of an employee is under performing, we know it is either because the process is not working, or the employee is unwilling to follow the process, not because he or she doesn't know any better
  • Foster competition and excitement around completing certain training milestones- ex. the Leaderboard can get pretty competitive as employees compete to reach the top. The platform also lets you auction off different prizes on the platform using points earned by answering questions correctly, thereby indirectly creating an incentive to complete training.
  • I have never worked with a company that did such a great job at walking a new user through the implementation process. A year and a half after implementing the platform I still have a regular call from my rep (Erin Bresser) during which we discuss my company's training plan, pain points, strategies, upcoming features, and anything else training related. I could not ask for more or better support from a vendor.
  • I love all the different content options I have. I can use the bare bones basics and simply add questions directly into Axonify, or I can support those questions by building a complex course, video, animation, or even downloading content from the Content exchange directly from Axonify. This means that weather I have a day or a year to prepare content, I have the ability to produce a functional and productive experience for my workforce

Cons

  • My biggest pain point with Axonify is that I don't always understand the logic behind the organization of the platform-i.e. why are there 2 separate places to pull reports from? Why is extra training not listed in a way that can be filtered by topic, or maybe organized in folders? Why can you only manage Event Attendance from the Admin Zone and not the Leader Zone? This may just be a personal preference or peet peeve, however it is minimized by the fact that the platform is constantly being updated and in many cases these small inconveniences have been addressed and ameliorated
  • I wish there was a more clear way of seeing what an individual has access to, it is not difficult to reference the individuals access type and team to figure this out, but I would prefer to have a more visual (maybe a hierarchy) method of figuring this out
  • I wish we could divide permissions in a more granular way, currently this is just me wanting more control, but I've worked in other roles where this limitation would have represented a more substantial problem
  • While the App is an excellent way to take reinforcement questions, learners sometimes get stuck if they try to take courses through the App. Further more, the App does not give access to the Admin Zone (this would come in handy when I get ad-hoc-requests during meetings)
  • The Learner's view of some of the features, such as the Guided Learning, could be improved to help more easily illustrate to learners what their learning patch will look like

Return on Investment

  • Even better than being able to prove that a specific employee received compliance training, we can now also show how that learner has improved on their compliance knowledge since they took the initial training. This is extremely useful to have should a former employee try to claim that they were dismissed unfairly due to not having received training on a compliance issue or claiming that he or she did not know a specific action is prohibited.
  • Axonify has helped my managers identify employees who will ultimately not work out much sooner than they may have otherwise and allows them to have objective conversations about employee performance
  • Questions answered incorrectly often lead to questions ultimately revealing an updated policy the learner was not previously aware of leading to a decrease in overall compliance violations
  • Since implementing Axonify, we have cut down in the amount of time it takes to get an employee fully training. Some departments have been able to cut down training time by as much as a month compared to the average training time before Axonify.

Alternatives Considered

Docebo LMS, Inkling Knowledge, Fuse, LoopFuse and Compligo

Other Software Used

Articulate 360, Camtasia, Vyond (formerly GoAnimate), Poll Everywhere

"How to change your business culture "

Pros

  • It facilitates a rapid change in business culture.
  • It forces the L& D team to get closer to the business and truly unpack what underpins the business challenges and requirements.
  • It makes learning smarter, more efficient, meaningful, and impactful.
  • The speed to market of learning is significantly enhanced.
  • It motivates, inspires, and encourages staff to learn.

Cons

  • Reporting functionality needs to be enhanced.

Return on Investment

  • Improvement in the product knowledge of our salespeople, which has generated higher turnover and profitability.
  • A culture shift towards learning and development.
  • Significantly better communication.
  • A strong appreciation of the tool from the very staff themselves.

Other Software Used

Moodle