Axonify

Well-suited to the original purpose of delivering questions on a daily basis; everything beyond that gets complicated. For example, there are a number of program types available to deliver information (certifications, daily reinforcement, self-directed learning, assigned paths, etc.). However understanding how they all fit together requires advancing weaving together of multiple types of programs for individual groups, and requires more time than you would expect. Nearly 3 years into working with Axonify, we are still trying to iron it all out. We also have side groups of customers who meet to help each other because we all struggle with it too.

We have a hard time helping our leaders and subject matter experts understand what is possible and what doesn't work well in the platform, since it is so different and doesn't work as expected. For example, communication to teams is one way - the recipients can't respond.

It is suited for any organization that is looking for engaging and ongoing training for its employees, partners, or customers. It is more suited for small-medium size organizations than large size organizations. It is very good for managing limited content. If the training has to be provided to a large number of learners then the platform may not be the most ideal as there is no way to bulk upload the learning content thereby making it difficult to manage a large volume of learning content.

Axonify is well suited for all learning teams in organizations. I have used it while working in Manufacturing and now with aviation. It works across levels and for various programs that are of strategic importance.

Good for organizations looking to build foundational knowledge and recall for their employees. May not be as good for people looking for an LMS track style learning. The high cost per user makes it difficult to justify when group use is low. Establishing habits requires a lot of work upfront but then the program is very hands-off and easy to use. I only do maintenance and content development quarterly but my users have trained all the time.

Axonify works very well in our organization because we have different departments needing different things and skills. For instance, we have a software-focused department that needs to learn about our latest update. But not everyone in software needs to know every update, and then some only need a refresher. Axonify allows us to target these individuals and see how they are doing. We can then go in and see question performance and tweak if necessary. While Axonify is easy to use, the system and taxonomy of levels and categorization does have a learning curve. If you want something you can set up immediately, this may not be the best option.

Axonify has been great for support. We have a dedicated rep but I have also just posted to the official user boards and gotten feedback as well. Axonify also has a conference every year that is a great way to learn. You can also become certified in Content or Administration with Axonify if you so choose.

Axonify is an excellent tool for any workplace that meets any of the following criteria:

• Has very complex processes or that implements regular changes to policies or procedures (building spaceships, synthesizing plutonium, etc.)
• Is in a highly regulated industry that requires regular compliance training (i.e. finance, childcare, medical, etc.)
• Has roles with a high risk of injury necessitating regular safety training (warehouse workers, welding, etc.)

The reinforcement function ensures that workers are always aware and up to date of changes AND most importantly, learners are always working on improving their weaknesses.

It is not an ideal platform for industries that are not highly regulated, do not have a high risk of injury, or for workers with very simple and consistent roles, since once it is learned there is a small probability that a worker will need a refresher on any of the content.

The training tool is so adaptable it can be deployed just about anywhere in any organization, but for the best immediate results you should focus on the customer-facing staff for initial deployment purposes. The higher the staff in the organization, the greater the degree of difficulty in finding and curating the appropriate content, and this could prove challenging to smaller organizations. However, Axonify has ready-made off the shelf training to help new users cater to this need.

There is a dedicated Zendesk, and replies to queries are prompt and useful. They also have support mechanisms on their website.

Axonify is well-suited for just about every organization with a need to disseminate information effectively for the purposes of learning instead of simple information sharing. My professional services learning audience has a knowledge growth average is 13%. Our sales and support functions have had similar outcomes. If a role or function in a business is very static, you may not see much engagement.

I always have a response within a business day. In over three years of use, I've only experienced one unexplained outage.

Axonify is well suited for any organization that is looking to provide ongoing, engaging training to employees to ensure that they have the knowledge and confidence that they need in order to perform successfully in their roles. It is also well suited for situations where information is constantly changing, and employees need to retain information. Axonify's daily training ensures that information is learned and retained.

The support has been amazing. The team at Axonify was dedicated to ensuring our success at launch, and continues to offers ongoing support post launch to assist with engagement, administration, and full utilization of the platform.

Axonify is so much more than a platform. It integrates and reinforces the basics of microlearning. We've now applied these to other aspects of our learning framework to great effect. The platform is so multi-faceted and it has driven us to consider how we can truly engage the business and demonstrate the value of Axonify and learning. It provides the ability to observe and record changes in behaviors in the workplace and to connect these back to the learning - showing both the impact on the learner and the effectiveness of our training. It's enabled us to deliver competencies in areas we would never have dreamed of 2 years ago. Axonify is technically fast and easy to implement. It needs lots of content to get the most out of it but fair to say, most organizations (ourselves included) underestimate the body of knowledge required to operate their businesses and rarely acknowledge this information inside its employees' heads (and not necessarily always well captured in the corporate memory).

Team, both local and global, are there when we need them. Local reseller has been awesome in support of us and also serves to connect the community of users.

Axonify is perfect for serving up MUST-KNOWs to staff. Safety and compliance related topics are best. Axonify is not currently suited as a full-on LMS for more intensive training, like webinars or soft skill training. Due to this, there is not as much incentive for high-level executive employees to engage since they usually have a good handle on compliance training and find it a waste of time.