Great solution for small but smart non profits!
Hayden Whitworth | TrustRadius Reviewer
November 19, 2019

Great solution for small but smart non profits!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Chargent

We use Chargent across our whole organisation. As a non-profit, community radio station this means that Chargent handles donations, memberships, sponsorships and a broad range of other fundraising transactions. As a small team with limited resources, efficiency is hugely important so we desperately needed payment processing within Salesforce to help us streamline our business processes. Chargent has handled this brilliantly and we have recommended it widely based on the great experience we’ve had.
  • Payment processing within Salesforce is simple and robust.
  • Reoccurring transactions are easy to set up and manage which is great for monthly gifts
  • Creating reporting and workflows to support ongoing maintenance of payments and transactions is excellent.
  • For us, there is not much I can think of that could be improved.
  • Chargent has allowed us to continue to grow and invest human resource in our mission rather than handling manual payments and data transfer between platforms.
  • Stripe
Chargent has been better for us as it works within Salesforce and can be mapped into workflow processes and reporting.
Part of the value to us is that we have almost never had to use support. Chargent documentation is great and we’ve been able to find answers quickly and easily.

Do you think Chargent delivers good value for the price?

Yes

Are you happy with Chargent's feature set?

Yes

Did Chargent live up to sales and marketing promises?

Yes

Did implementation of Chargent go as expected?

Yes

Would you buy Chargent again?

Yes

For organisations keen to streamline their payment processes and who use Salesforce, this is a brilliant solution.