Chargent Reviews

5 Ratings
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Score 9.2 out of 100

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Reviews (1-4 of 4)

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November 19, 2019
Hayden Whitworth | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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We use Chargent across our whole organisation. As a non-profit, community radio station this means that Chargent handles donations, memberships, sponsorships and a broad range of other fundraising transactions. As a small team with limited resources, efficiency is hugely important so we desperately needed payment processing within Salesforce to help us streamline our business processes. Chargent has handled this brilliantly and we have recommended it widely based on the great experience we’ve had.
  • Payment processing within Salesforce is simple and robust.
  • Reoccurring transactions are easy to set up and manage which is great for monthly gifts
  • Creating reporting and workflows to support ongoing maintenance of payments and transactions is excellent.
  • For us, there is not much I can think of that could be improved.
For organisations keen to streamline their payment processes and who use Salesforce, this is a brilliant solution.
Part of the value to us is that we have almost never had to use support. Chargent documentation is great and we’ve been able to find answers quickly and easily.
Read Hayden Whitworth's full review
November 14, 2019
Steve Stessman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Chargent is used as our go-to for all payments. We schedule future payments based off of the build cycle. Chargent also processes our credit card payments from our website. All of this is within Salesforce and is able to be seen by all users from sales to operations to accounting. A+
  • Scheduling future payments.
  • Reducing credit card fees by getting the best information from the terminal.
  • Reliability.
  • Security.
  • N/A
Chargent is great with all credit card payments and ACH within Salesforce.
They were overwhelmingly easy to deal with and helped us work through some very specific use cases
Read Steve Stessman's full review
January 04, 2016
Ahmed Bajwa | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Chargent was used extensively across all departments that were involved with taking payments from customers. Chargent basically allowed us to easily take payments from customers natively within Salesforce by either processing it directly from the opportunity page or via a site. This allowed us to have a real time view of customer balances in Salesforce and automate processes centered around customer payments.
  • Extremely easy to implement + 100% native on
  • Payment information is on the opportunity level making it easily visible across teams.
  • Payment request feature allows cutomers to pay online via site.
  • Supports recurring payments which allows payment processing to be run on an automated schedule.
  • There tended to be frequent updates being released, however as an admin, it was difficult to know when there are updates available and keep up with the rate of the release cycle.
It was extremely useful for our business as we built a lot of workflow in Salesforce centered around having received deposits or payments from customers. Chargent provides a site which allows customers to pay online directly without interacting with any agents. You can integrate the transaction data directly into your ERP or accounting software.
The company founders are quick to respond to any questions or issues and are obviously very well educated on their product. They have helped us brainstorm solutions that go beyond the scope of their product and generally provide an excellent customer experience.
Read Ahmed Bajwa's full review
April 24, 2018
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Chargent is a payment processor that integrates with Salesforce. It is a low fee processor which allows customers to make payments and records of these payments come into Salesforce.
  • Low-cost payment processor
  • Stable, well supported Salesforce integration
  • Allows you the flexibility to configure as you like
  • Because it is a low fee, you need to do more configuration on your own to get it up and running.
Chargent is great when you have a high volume of money being processed and the percentage a payment processor takes is critical. It provides no-frills payment processing and you can build out the functionality you want in Salesforce.
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What is Chargent?

Chargent is a Salesforce app from AppFrontier LLC that providers payment processing functionality in Salesforce and provides a point of sale solution in an app; Chargent integrates with a number of popular payment gateways (e.g., Stripe, etc.). Chargent can also be configured to manage recurrent billing and subscriptions.

Chargent Technical Details

Operating Systems: Unspecified
Mobile Application:No