Great solution for small but smart non profits!
We use Chargent across our whole organisation. As a non-profit, community radio station this means that Chargent handles donations, …
Overview
What is Chargent?
Chargent is a Salesforce app from AppFrontier LLC that providers payment processing functionality in Salesforce and provides a point of sale solution in an app; Chargent integrates with a number of popular payment gateways (e.g. Authorize.net, Stripe, etc.). Chargent can…
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What is Chargent?
Chargent is a Salesforce app from AppFrontier LLC that providers payment processing functionality in Salesforce and provides a point of sale solution in an app; Chargent integrates with a number of popular payment gateways (e.g. Authorize.net, Stripe, etc.). Chargent can also be configured to…
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- Free/Freemium Version
- Premium Consulting / Integration Services
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What is Chargent?
Chargent Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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(7)Attribute Ratings
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
November 20, 2019
Great solution for small but smart non profits!
We use Chargent across our whole organisation. As a non-profit, community radio station this means that Chargent handles donations, memberships, sponsorships and a broad range of other fundraising transactions. As a small team with limited resources, efficiency is hugely important so we desperately needed payment processing within Salesforce to help us streamline our business processes. Chargent has handled this brilliantly and we have recommended it widely based on the great experience we’ve had.
- Payment processing within Salesforce is simple and robust.
- Reoccurring transactions are easy to set up and manage which is great for monthly gifts
- Creating reporting and workflows to support ongoing maintenance of payments and transactions is excellent.
- For us, there is not much I can think of that could be improved.
- Chargent has allowed us to continue to grow and invest human resource in our mission rather than handling manual payments and data transfer between platforms.
- Stripe
Chargent has been better for us as it works within Salesforce and can be mapped into workflow processes and reporting.
November 14, 2019
Chargent solved every payment issue we had
Chargent is used as our go-to for all payments. We schedule future payments based off of the build cycle. Chargent also processes our credit card payments from our website. All of this is within Salesforce and is able to be seen by all users from sales to operations to accounting. A+
- Scheduling future payments.
- Reducing credit card fees by getting the best information from the terminal.
- Reliability.
- Security.
- N/A
- Reduced fees by .25%
- Reduced bad debt by 400K
I selected Chargent because they were the only solution that could take care of terminal payments - online payments - do payment requests - schedule future payments based on order status. All the while storing this in our Salesforce instance securely.
Chargent is a payment processor that integrates with Salesforce. It is a low fee processor which allows customers to make payments and records of these payments come into Salesforce.
- Low-cost payment processor
- Stable, well supported Salesforce integration
- Allows you the flexibility to configure as you like
- Because it is a low fee, you need to do more configuration on your own to get it up and running.
- Chargent's Salesforce integration reduces manual entry or import of transactions. This allows staff to be more productive.
- Low processing fees make transactions more efficient.
Chargent has less built-in features, but a lower processing fee. We can build out additional functionality as needed.
January 04, 2016
Credit card and check processing...100% SFDC Native!
Chargent was used extensively across all departments that were involved with taking payments from customers. Chargent basically allowed us to easily take payments from customers natively within Salesforce by either processing it directly from the opportunity page or via a force.com site. This allowed us to have a real time view of customer balances in Salesforce and automate processes centered around customer payments.
- Extremely easy to implement + 100% native on salesforce.com.
- Payment information is on the opportunity level making it easily visible across teams.
- Payment request feature allows cutomers to pay online via force.com site.
- Supports recurring payments which allows payment processing to be run on an automated schedule.
- There tended to be frequent updates being released, however as an admin, it was difficult to know when there are updates available and keep up with the rate of the release cycle.
- Decreased time to collect payments. Payment collection process can be integrated into team workflows, thus incentivizing quicker collection from customers.
- Increased revenue collection as billing information is easily accessible on the opportunity.
- Reduced labour needed to process payments. Recurring payments can be automated, payments can be accepted online.
Chargent was already implemented in the system I inherited. It's a great product that keeps improving and the customer support is excellent.
No
We were having an issue that required refreshing a token. This needed to be done by the vendors and they were able to support us despite it being a weekend and we weren't contracted for weekend support. This is just one example of the many times their support has come through for us.