Chargent solved every payment issue we had
Steve Stessman | TrustRadius Reviewer
November 14, 2019

Chargent solved every payment issue we had

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Chargent

Chargent is used as our go-to for all payments. We schedule future payments based off of the build cycle. Chargent also processes our credit card payments from our website. All of this is within Salesforce and is able to be seen by all users from sales to operations to accounting. A+
  • Scheduling future payments.
  • Reducing credit card fees by getting the best information from the terminal.
  • Reliability.
  • Security.
  • N/A
  • Reduced fees by .25%
  • Reduced bad debt by 400K
I selected Chargent because they were the only solution that could take care of terminal payments - online payments - do payment requests - schedule future payments based on order status. All the while storing this in our Salesforce instance securely.
They were overwhelmingly easy to deal with and helped us work through some very specific use cases

Do you think Chargent delivers good value for the price?

Yes

Are you happy with Chargent's feature set?

Yes

Did Chargent live up to sales and marketing promises?

Yes

Did implementation of Chargent go as expected?

Yes

Would you buy Chargent again?

Yes

Chargent is great with all credit card payments and ACH within Salesforce.