Powerful and fits any size network
Updated April 22, 2022

Powerful and fits any size network

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco ASA 5500-X with FirePOWER Services

We use Cisco ASA, 5512, 5515, 5506, 5516, 5525, and 5585. Prior to that we used 5510 and 5540. We have started to use 2130 with ASA. We use them for typically hosting customer with 4- 8 networks, internet access, and a small network of VMs and storage. We supply customers with sportsbook and sports trading applications that we host in our data centres. We also use ASA on our internal site networks. We also use AnyConnect to support all our remote users and home workers. We have over 2000 site VPNs and a number of VPNs to AWS and Azure using VTI. We find these devices are easy to configure and offer very good performance and security features.
  • Remote Access with AnyConnect
  • Intuitive GUI
  • High performance
  • Well established product set with Cisco and this means good support
  • Easy to Manage and learn
  • Easy to deploy VPNs
  • GUI to be HTML5 rather than needed JAVA and ASDM
  • In relation to Firewall power, the Management console is rather lacking support.
  • Better 10 gig support
  • Cost is high compared to comparative providers of firewalls.
  • Better DNS object support / there are a number of shortfalls
  • Layer 4-7 firewall features
  • Better threat defense options
  • Some of the smaller products have good ROI
  • The larger units such as 558g are far to too expensive to see a good ROI.
Cisco technically has better support on things like VPN, but the Fortinet seems slightly cheaper.
Support is world-class but is very expensive compared to its competitors. Community support is very good with many people using ASA already.

Do you think Cisco ASA 5500-X with FirePOWER Services delivers good value for the price?


Are you happy with Cisco ASA 5500-X with FirePOWER Services's feature set?


Did Cisco ASA 5500-X with FirePOWER Services live up to sales and marketing promises?


Did implementation of Cisco ASA 5500-X with FirePOWER Services go as expected?


Would you buy Cisco ASA 5500-X with FirePOWER Services again?


Cisco ASA 5500-X with FirePOWER is well suited for sites that will be using VPN and RAS. It is quick to set up and deploy and has good support from Cisco and the community at large. There is a product that meets any size of network.

Cisco ASA 5500-X with FirePOWER Services Feature Ratings

Content Inspection
Policy-based Controls
Active Directory and LDAP
Firewall Management Console
Reporting and Logging
High Availability
Stateful Inspection
Proxy Server

Using Cisco ASA 5500-X with FirePOWER Services

1000 - Customers
1 - network engineer with good Cisco knowledge
  • VPN Gateway
  • Edge firewall
  • Branch firewall
  • RAS gateway
  • It's the cornerstone of our remote access for home users.
Overall, it does most of the things we want without too much effort. Support is good but expensive.

Evaluating Cisco ASA 5500-X with FirePOWER Services and Competitors

  • Product Reputation
  • Prior Experience with the Product
I have used Cisco for many years, and the organization I work with now has used it for many years.
We did not evaluate it, but we are now looking at Fortinet as possible replacement option in the future, as the ASA is much more expansive than Fortinet.

Cisco ASA 5500-X with FirePOWER Services Implementation

We find these easy to deploy and we have a process we follow. We normally take 1-2 days to deploy.
Change management was minimal - We build this regularly on behalf of customers as part of new projects, so we have a process we follow to deploy into production.

Cisco ASA 5500-X with FirePOWER Services Support

Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support cares about my success
Quick Initial Response
Escalation required
Need to explain problems multiple times
Yes - We find the support is good mostly, but is very expensive.
Most of the time support for TAC is thorough, and we can see they have skilled and professional staff, but sometimes to get the right person is slow and frustrating.

Using Cisco ASA 5500-X with FirePOWER Services

Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
Lots to learn
  • ASDM is easy to use
  • Support on Cisco.com is very good
  • Community is excellent
  • Has many how-tos and example configs available
  • Sometimes ASDM and JAVA causes us problems
  • A better GUI that was based on HTML 5 would be awesome
Some features are hard to set up or hard to find.