Wireless analytics with Cisco DNA Spaces
October 07, 2021

Wireless analytics with Cisco DNA Spaces

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco DNA Spaces

Cisco DNA Spaces is used in the organization's administrative offices to measure the number of visits and time that each employee spends in the offices. In addition, an important use case is to keep them constantly updated with hygiene measures and COVID-19 protocols through the use of WiFi on all sites.

Pros

  • Captive portals
  • Share information
  • Analytics of connected users

Cons

  • Download user information
  • Greater granularity to download reports
  • The order of the menus
  • Helps to stay up to date with health protocols
  • Increase sales
  • Take advantage of the wireless network
Cisco DNA Spaces has especially benefited us with the behavior metrics module to identify the behavior of our users and customers in our branches and thus be able to take actions to increase productivity and increase sales through advertising campaigns through our captive portals. This is the most popular benefit for us.
Cisco DNA Spaces has helped us to keep our collaborators updated with the most recent hygiene measures and protocols by sending information through the captive portals managed by the company. It is a practical, simple, and agile way to keep our colleagues informed.
The organization has benefited from the integration of the Cisco Meraki MS switches to be able to provide PoE power to the Meraki MR access points in addition to the option of having multigigabit ports to take full advantage of the Access Points that handle the new WiFi standard and thus provide more stable connectivity within the organization.
The knowledge that our organization has obtained about the behavior of clients or employees from location-based services allows us to identify the hours most attended by clients and collaborators to the offices and the frequency that they do so in a certain time already in a week or a month and with this take measures to encourage sales.
The company has not used the asset management capabilities through Cisco DNA Spaces either for monitoring or understanding the use of assets; however, it is one of the functionalities that we would like to enable to identify those assets that should not leave a certain specific area. I think that this use case is very important inside the organization.

Do you think Cisco Spaces delivers good value for the price?

Yes

Are you happy with Cisco Spaces's feature set?

Yes

Did Cisco Spaces live up to sales and marketing promises?

Yes

Did implementation of Cisco Spaces go as expected?

Yes

Would you buy Cisco Spaces again?

Yes

Some of the scenarios where we see the greatest benefits for DNA Spaces are in the retail sector since we have thought about enabling it in our branches to be able to provide information to customers about the services we provide. I find it difficult to comment on a sector where you cannot benefit from this technology. Practically it would be where there is no need to obtain more information about the users or the wireless network in general.

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