Best bang for the buck headset for Cisco IP phones
June 12, 2024
Best bang for the buck headset for Cisco IP phones
Score 10 out of 10
Vetted Review
Verified User
Software Version
Cisco Headset 500 Series
Overall Satisfaction with Cisco Headsets
We use Cisco IP Phones in our office and also use Cisco Headsets primarily for our front desk and other high volume call positions.
Pros
- Durable
- Good price point
- Easy to use
Cons
- Please make an in ear version similar to Plantronics cs540
- Increase agent productivity when using headsets
- Less neck strain
- Better ergonomics vs other brands
I was able to setup multiple headsets for our agents within a short span of time. Very easy to setup as they plug and play and automatically upgrade once connected to a Cisco phone. The Cisco call manager is also able to see the attached headset on the Cisco phone as everything is part of one ecosystem.
Easier incoming call alert as the user is able to hear on the headset incoming audible rings compared to a normal bluetooth headset that doesn’t have that feature.
We have not used this feature.
- Poly CS540 & CS500 XD Wireless Headsets
Hard to choose between the 2 brands when comparing the over-the-ear solution. As for in ear models, Cisco does not have a competing model available.
Do you think Cisco Headsets delivers good value for the price?
Yes
Are you happy with Cisco Headsets's feature set?
Yes
Did Cisco Headsets live up to sales and marketing promises?
Yes
Did implementation of Cisco Headsets go as expected?
Yes
Would you buy Cisco Headsets again?
Yes
Comments
Please log in to join the conversation