Premium audio with quality features and simple to use

We need great headsets with great features and controls for anyone. Also needed was the option for various connections, wired (USB) and wireless (BT) with noise cancellation and great audio so both sides can hear clearly.

Ease of use and management, as it integrates with our Webex Admin Console, so I realized we have advanced controls in comparison to others. There is also a mobile app you can use with the compatible headsets to also personalize your own settings as well, making them much better for everyone.

Everything is so much clearer in comparison to other devices so everything is more productive. They also work seamlessly with Webex and other applications so that all communication is clear without having to involve or make changes other than maybe changing the volume. The various types of noise cancelling is a game changer compared to other 3rd party devices.

We have as we can manage and troubleshoot from the admin console too. You are able to see who devices are assigned to, troubleshoot and manage all from one console. At the same time, end users can make personal changes to reflect their specific needs when using the mobile app, so their experience is great.

Already using Cisco Meraki, so leveled up pairing Cisco Headsets for calling along with using Secure Access for remote connectivity to keep everything secure and protected no matter the location. Also added Duo for multi factor authentication so that everyone is validated as well.

Initial roll out and testing, making sure everyone was educated and also that everyone had the necessary applications installed. Once everything was installed, then making sure everyone also had access as needed for all the systems and all integrated together.

Securing all devices no matter the location while also making sure everyone is able to have quality audio.

If using other 3rd party devices vs Cisco/Webex, there is a notable difference, where Cisco/Webex is easier to manage/maintain and the quality is a lot better.

Other non-Cisco/Meraki VPNs have tried and had to shut options off, or entire device down due to vulnerabilities, or out of band emergency patching to be compliant. Also non Cisco Headsets just do not have the same quality or features in comparison to the Cisco/Webex devices.