Better sound quality for hybridwork

Our challenge as a company has always been to improve hybrid work for all employees. Whether working from home or in the office, there have always been complaints about the audio quality in calls or meetings with background noise or side conversations. Our old headsets didn't have the technology needed to deliver a professional user experience. So we decided to switch from headsets to robust and reliable technology that would solve our pain points.

Headsets are easy to use when compared to models with USB cables. Bluetooth models, on the other hand, require a little more attention during the pairing process with the desired device. The instruction manuals are easy to understand and well illustrated, It would be recommended to add a QR Code for demonstration and tips with online videos.

The Cisco Headsets provide excellent audio capture from the wearer, effectively isolating side conversations. The active noise cancellation feature helps isolate external noise that interferes with the quality of a meeting or phone call.

With Webex Control Hub, you can manage your headsets to see which user is associated with each headset and its firmware version. The mobile app also offers other interesting customizations, such as the virtual assistant's language and audio quality settings. The Webex App for PC also has several features and customizations related to the Cisco Headsets that make the user experience simple.