A great way to communicate without any issues
October 13, 2025

A great way to communicate without any issues

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Cisco IP Phone 8800 Series

Overall Satisfaction with Cisco IP Phones

Cisco IP Phones are very good phones when the need to connect with external parties like vendors, customers etc. and we use them for this same purpose. The biggest problem that Cisco IP Phones solve for us is to have no or little voice breaks which sometimes can happen in normal voice calls due to signal issues.

Pros

  • Offers Stable and consistent call quality.
  • Easy to setup/configure.

Cons

  • More support articles regarding the product would be good.
  • High quality audio calls with less recurring cost compared to normal Phone Plan with ISP.
  • POE helps in powering the IP Phone without any power strip/point.
We found that Cisco IP Phones offer a better value, features set and customer support than its competitors.
Cisco IP Phones have greatly helped in providing an easy way to have crystal clear voice calls with our stakeholders which has ultimately increased productivity and increased stakeholder satisfaction.
Good support options like forums are there which have solutions by Cisco employees/experts.

Do you think Cisco IP Phones delivers good value for the price?

Yes

Are you happy with Cisco IP Phones's feature set?

Yes

Did Cisco IP Phones live up to sales and marketing promises?

Yes

Did implementation of Cisco IP Phones go as expected?

Yes

Would you buy Cisco IP Phones again?

Yes

Cisco IP Phones are well suited to connect with various stakeholders like vendors, suppliers etc., from within office premises. We use them to connect with our stakeholders like customers, employees etc. in a reliable and seamless way.

Using Cisco IP Phones

50 - Sales, Marketing, C-level, Technical engineers.

Evaluating Cisco IP Phones and Competitors

  • Scalability
  • Integration with Other Systems
  • Ease of Use
Ease of user and features set were the most important factors which played a part in our purchase decision.
There would be no change as Cisco IP Phones are still the best when it comes to these 2 most important factors for us.

Using Cisco IP Phones

ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Convenient
Feel confident using
None
  • Making calls to our stakeholders.
  • Not found any function that is cumbersome to use.
Cisco IP Phones are very reliable and useful for making seamless calls. The ease of use is one of the main reasons for its top notch usability ratings.

Comments

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