Corporate and collaboration benefits of IP phones
December 17, 2025

Corporate and collaboration benefits of IP phones

Jorge Guimaraes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Cisco IP Phone 7800 Series

Overall Satisfaction with Cisco IP Phones

We use Cisco IP phones throughout the company, in every room and department, and they have made our daily work much easier. We used to have many problems with lack of communication and differing opinions due to a lack of conversation and contact with other departments, but with the IP phone we have been able to align our conversations and improve the organizational environment. We can now maintain a safe, healthy, and friendly environment in all departments.

Pros

  • VoIP communication
  • Speakerphone
  • Power over Ethernet (PoE)
  • Extension Mobility
  • HD Voice

Cons

  • Cordless Phones
  • Mobile application for connecting to a smartphone.
  • Known Number Setting
  • With the contracting of many units, we know the price has gone down.
  • I didn't get many details about the prices.
As corporate environments become increasingly dynamic, with high employee turnover and many companies migrating to home office, these functionalities have shortened meeting times, bringing more agility and focus to meetings. This allows us to concentrate on the objective and maintain visual contact with colleagues. We have received excellent feedback from the teams and praise for this contact, which allows us to reach more team members, mainly avoiding the strain of commuting.
I've never needed to contact support; resolving IP phone issues has always been quite simple. Cisco provides manuals and videos that are very helpful for configuration, troubleshooting, replacements, and other necessary adjustments, both for the hardware and software of IP phones. The community is also very helpful in these matters.

Do you think Cisco IP Phones delivers good value for the price?

Yes

Are you happy with Cisco IP Phones's feature set?

Yes

Did Cisco IP Phones live up to sales and marketing promises?

Yes

Did implementation of Cisco IP Phones go as expected?

Yes

Would you buy Cisco IP Phones again?

Yes

Suitable for corporate environments that require constant contact, especially in sectors that need direct and constant contact, such as accounting firms, human resources and personnel relations sectors, finance and senior management environments.It may not be suitable for environments that operate with extreme humidity or extreme heat, as it may damage the internal components.

Comments

More Reviews of Cisco IP Phones