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Meraki MR Access Point - ease of management
December 01, 2022

Meraki MR Access Point - ease of management

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • MR33
  • MR42
  • MR53
  • mr12, mr16, mr62

Overall Satisfaction with Cisco Meraki MR

We provide IT support for several organizations. Our implementation of MR and other Meraki devices have been in several industries, including schools, medical offices, business offices, and manufacturing. The ease of management of the access points is key to our recommendation and implementation of these products.
  • Ease of management
  • Ability to create multiple SSIDs
  • Monitor and track usage
  • Ease of setup
  • Licensing - provide discounted licensing for quantities
  • Discounts on hardware upgrades

Do you think Cisco Meraki MR delivers good value for the price?

Yes

Are you happy with Cisco Meraki MR's feature set?

Yes

Did Cisco Meraki MR live up to sales and marketing promises?

Yes

Did implementation of Cisco Meraki MR go as expected?

Yes

Would you buy Cisco Meraki MR again?

Yes

  • Hardware replacement - when a device has failed
  • Software license can be applied to a replacement device (ie: an upgrade)
  • Total cost of Management - ability to manage and monitor devices
  • Negative - the total cost of the renewal of 100 licenses for devices
We manage and monitor the implementation of Meraki devices for several of our clients. The cloud based management allows easy access for all of our support staff. We also utilize legacy copies of Systems Manager to allow for remote access and to manage, monitor, and inventory these devices.
Ease of setup - by entering the Sales Order number in the licensing screen, devices are configured and updated as soon as they are connectec to the network.
The ability to manage and monitor all devices. We have installations with MR, MX, MS, and Legacy Systems Manager. We are able to track an end device in Systems Manager and follow the connection thru an AP, the Switches and the Firewall, in either direction.
The consolidated cloud based management interface.
Meraki - ease of management. Negative - cost device and annual licensing, especially we comparing Meraki APs to Ubiquiti. This becomes a harder selling point because of the comparative cost.
Ease of management, especially SSIDs. Several years ago there were problems with Chromebooks getting updated configurations. We support a large school environment and would have had to reset all of these devices. We determined that we could easily setup a Open SSID to allow these devices to connect to. Once they were able to connect, they were able to access the updated Chromebook configurations which included resetting their SSID to the proper secured SSID. We could monitor connectivity to this temporary SSID to determine when devices were no longer connecting to it. Additionally in a school setting, we are able to modify/update SSIDs when needed (at least annually) and monitor access to SSIDs for private or guest access.

Cisco Hybrid Work

  • Cisco Meraki MR
  • Cisco Meraki MS
  • Cisco Meraki SM
  • Cisco Meraki MV
  • Cisco Meraki SD-WAN
  • Working from an office or other company space
MX - Client VPN connections. Also, use MX Site-to-site for Meraki and non-Meraki devices.
MX - Site-to-site - works great if all devices are in the same organization. If not, devices have to be setup as non-Meraki devices, even if both are Meraki MX Firewalls.
Ease of implementing Client VPN access.
Client access, redundant Site-to-site VPN within and organization.
Cisco Firewalls and Sonic wall Firewalls - not as easy to setup client and Site-to-site VPN.

Using Cisco Meraki MR

10 - IT technical support
10 - General IT knowledge
  • Ease of management
  • Ease of monitoring
  • Cloud based access
  • Temporary setup of Wifi for a public event
  • Manage an issue with Chromebook configurations in a school by implementing temporary SSIDs
  • Managing new Wifi standards
Ease of configuration, management and monitoring.

Evaluating Cisco Meraki MR and Competitors

Yes - Various APs - from home grade APs to enterprise APs.
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
Ease of configuration, management and monitoring.
No changes

Cisco Meraki MR Support

Always willing to assist. Since there is access to the cloud management, support has a better understanding of the issues.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
No, not needed.
MR support - assisting with understanding and setting for Wifi strength in a school setting with many APs.
MX support - Multiple times when we were experiencing errors with VLAN configurations on a MX Firewall. They assisted with setting in the MX as well as setting on other vendors switches.

Using Cisco Meraki MR

Cloud based management - ease of understanding.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Cloud management
Yes - The mobile app has limited functionality for managing and monitoring. It is easier to use the web interface.