TrustRadius
Ubiquiti Networks in San Jose provides their UniFi wi-fi hotspot technology.https://dudodiprj2sv7.cloudfront.net/product-logos/GN/ZH/FSS57WWTP3G3.pngUniFi is great for small-to-medium networks!We have a UniFi-managed 48 port POE switch and a handful of the UniFi access points. Everything is very easy to get set up and working. It allowed us to very quickly build out our WiFi network with only having to run one cable to each access point. The only drawback has been the need to run the controller on a server somewhere. They do have gateway devices you can buy now that will run the controller software or you can go the cloud-hosted route; however, our services are in-house and for security, everything needs to run here.,Dead simple setup. Easy to update. Same features many of the other brands offer.,Firmware quality. Some of the past firmwares have had annoying bugs (such as rebooting the switch when changing a single port's LAN settings). The controller software needing to be run on a server. Client history could be more than 5 days. It's running on a server, why is there a limit to this data?,8,The access points and switch were extremely affordable and we've had minimal downtime over the life of the products. The switch was in our main rack and there was a bug in the firmware that would reboot the switch if you made a change to one of the switch ports (that was not in use at the time). This caused our entire organization to have a network outage, in the middle of the day. Fortunately we didn't have any customer refunds to issue. We've had to purchase different switches for the main racks, and place the UniFi switch in a better suited place.,pfSense,pfSense, CentOSBest way to set up a small business network without prior network experienceMy organization, a mid-sized, multi-campus church, decided to upgrade our network to an Ubiquiti Networks UniFi system, including the Ubiquiti Network UniFi software, multiple UniFi Access Points, and a UniFi Security Gateway Pro 4 with Cloud Key. The Ubiquiti system has allowed us to implement small organization networks at each campus, providing each location with a guest network for visitors plus a secured network for church staff, head volunteers, and essential equipment. The system also allows our head technology staff to manage the network remotely using a user friendly interface.,User Friendly Interface for Network Management Wide Variety of Products to Extend UniFi System as needed Easy implementation,More official support for varying configuration options (to assist beginners) Requires purchase of additional equipment to remotely management network (would like this feature automatically incorporated into USG) Without Cloud Key, network management can only be done from single computer,8,We have been able to implement a full network system, including our USG (router), 4 access points, switching, and cable for a mid-sized church facility for approximately $1,000 (including implementation of some used components rather than new),Cisco Aironet Access Points and Cisco Catalyst Switches,Adobe Photoshop, Adobe Premiere Pro, Wix, Adobe XDBest quality for the priceWell, Ubiquiti UniFi is being used to manage and is all of our Access points in our office. So all users across the company are using this. The problem this solves is giving WiFi to all users in our buildings and also give us as the IT department the ability to manage the network both remotely via the cloudkey or locally via the IP Address.,Cloud Management UI is easy to use Automatic backups and easy to update the firmware,Make it able to make changes without rebooting the AP More details on network traffic,9,We have had great and reliable WiFi thanks to these pieces of equipment.,Cisco Meraki Wireless WANStop spending so much on your Wireless NetworkUbiquiti Networks manufacture a wide range of products from small business to expansive enterprises. The primary use case for our implementation of Ubiquiti was two-fold. 1. To extended our network to other buildings inexpensively, i.e. wirelessly. 2. To create a fully meshed, campus-wide wireless network that could be managed from a single console. Ubiquiti's products really shined for these two use cases.,High quality, well featured products for far cheaper than the competition. Ubiquiti produces excellent devices with the functionality that you would expect for 2 or 3 times the price. No licensing costs Ubiquiti does not charge extra for management software or additional devices. What you see is what you get. The management software to manage as many devices as you want for the same price. Ease of use I always recommend Ubiquiti products to others looking for an all-in-one wireless solution because they deliver a great product that just works with minimal configurations. The graphical interfaces on their wireless point to point products, as well as their UniFi products is superb.,Flexibility Ubiquiti works really great for the specific use cases that they are designed for but you will not have good luck moving too far outside of those. For example, you won't find any next generation firewall capabilities with their security appliance. Support Since Ubiquiti is extremely inexpensive for what you get, their support is a bit lacking. If you have trouble, you are bound to Google searches and forums. There is a wealth of information online about different use cases for their products but if you are looking for dedicated support you may be left desiring more.,10,Reduction in support costs. You are tired of having to power cycle wireless access points, have users turn on and off their WiFi, log in to multiple management interfaces, and just have poor signal quality. Ubiquiti's UniFi solution is literally a set and forget product. Add up the amount of tickets you put in for wireless network issues and figure out the labor cost of that. That is what you could save with Ubiquiti. One project of extending our network to a building across a parking lot would have cost us thousands of dollars in cutting concrete, pulling cable, and patching everything up. Ubiquiti accomplished this job by using 2 Air Max Nanostation Point to Point antennas. Total product cost was around $200 The main return on Investment: Having a consistent, stable, reliable wireless network. Be that with a network of AirFiber point to points, Nanostations, or UniFi products.,,pfSense, VMware ESXi, Compellent, Carbonite EVault, ManageEngine Desktop Central,Creating multiple SSID networks with separate VLAN tagging. Extremely easy to do. Connecting one point to point antenna to another even if they are miles apart is relatively easy to do after you line them up. The antenna will be able to discover the other one and you simply pair them together. Setting bandwidth restrictions or restricting IP address spaces for wireless users,Creating a customized guest portal requires quite a bit of HTML knowledge but isn't impossible. Pulling reports regarding wireless usage for specific devices is quite difficult to do.,Yes, but I don't use it,8Ubiquiti Networks Review - Cheap and easy, a dream come true ;-)We use Ubiquiti throughout our entire school district. We use its wifi, network switch, VoIP and video camera solutions. We also use several of their long distance wireless radios to provide internet service to remote areas, such as our football field. Every classroom has a unifi edu wireless access point installed, which is used for wireless access as well as public address system (intercom). We will also be switching to their firewall solution in the next month.,No annual fee. Software is free, so you purchase the hardware and never pay for anything again. All updates are free. Very easy to use. Controller is easy to install and update. Network and wifi are not dependent on controller also. So if controller fails your network stays up, you just can't make any changes until you restore the controller. The cost of hardware is very reasonable, cheaper than most solutions.,Support is via chat or email only. They are very responsive and you can YoutTube most fixes yourself. But it would be nice if they offered a paid support option to contact a live tech via phone. You can back up your controller's config file, but there is no option to automatically do that to a cloud service (Dropbox, Google Drive...). That would be a very handy feature.,10,Ubiquiti has saved our district over $50,000 annually on contracts for video cameras and wifi.,,West Unified Communications as a Service, Nutanix, Frontline Recruiting & Hiring
  3. Ubiquiti Networks UniFi Reviews
Unspecified
Ubiquiti Networks UniFi
29 Ratings
Score 8.9 out of 101
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>TRScore

Ubiquiti Networks UniFi Reviews

Ubiquiti Networks UniFi
29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.9 out of 101
Show Filters 
Hide Filters 
Filter 29 vetted Ubiquiti Networks UniFi reviews and ratings
Clear all filters
Overall Rating
Reviewer's Company Size
Last Updated
By Topic
Industry
Department
Experience
Job Type
Role
Show All Filters
More Filters 
Less Filters 

Reviews (1-7 of 7)

  Vendors can't alter or remove reviews. Here's why.
Aaron Smith profile photo
December 19, 2018

Ubiquiti Networks UniFi Review: "UniFi is great for small-to-medium networks!"

Aaron Smith
Score 8 out of 10
Vetted Review
Verified User
Review Source
We have a UniFi-managed 48 port POE switch and a handful of the UniFi access points. Everything is very easy to get set up and working. It allowed us to very quickly build out our WiFi network with only having to run one cable to each access point. The only drawback has been the need to run the controller on a server somewhere. They do have gateway devices you can buy now that will run the controller software or you can go the cloud-hosted route; however, our services are in-house and for security, everything needs to run here.
  • Dead simple setup.
  • Easy to update.
  • Same features many of the other brands offer.
  • Firmware quality. Some of the past firmwares have had annoying bugs (such as rebooting the switch when changing a single port's LAN settings).
  • The controller software needing to be run on a server.
  • Client history could be more than 5 days. It's running on a server, why is there a limit to this data?
For small-to-medium businesses, the suite of UniFi products is outstanding. Getting it set up and integrated into existing infrastructure was amazingly simple. Clients will seamlessly hand off to access points as you roam around the building and the coverage of their access points is stellar. However, if you have a larger organization that needs complicated firewalls, proxies, or network management, you could be finding yourself buying a lot of equipment to get it to work together seamlessly. If you go all-in with all of their products from the threat management gateway all the way through switches and access points, you won't be disappointed. If you already have firewalls with complicated setups, you may not want to go all-in as it looks like they are just not as feature-rich.
Read Aaron Smith's full review
Dan Talvi profile photo
February 03, 2019

Ubiquiti Networks UniFi Review: "Best way to set up a small business network without prior network experience"

Dan Talvi
Score 8 out of 10
Vetted Review
Verified User
Review Source
My organization, a mid-sized, multi-campus church, decided to upgrade our network to an Ubiquiti Networks UniFi system, including the Ubiquiti Network UniFi software, multiple UniFi Access Points, and a UniFi Security Gateway Pro 4 with Cloud Key. The Ubiquiti system has allowed us to implement small organization networks at each campus, providing each location with a guest network for visitors plus a secured network for church staff, head volunteers, and essential equipment. The system also allows our head technology staff to manage the network remotely using a user friendly interface.
  • User Friendly Interface for Network Management
  • Wide Variety of Products to Extend UniFi System as needed
  • Easy implementation
  • More official support for varying configuration options (to assist beginners)
  • Requires purchase of additional equipment to remotely management network (would like this feature automatically incorporated into USG)
  • Without Cloud Key, network management can only be done from single computer
If looking to implement a full network from scratch, Ubiquiti is the way to go. The UniFi system is easy to roll out and provides solutions for whatever network needs you may encounter with a wide variety of products. The interface is easy to navigate. If users are unfamiliar with advanced networking terms and functions, however, some options may leave users confused or lost.
Read Dan Talvi's full review
Andrew Vawdrey profile photo
February 08, 2018

Ubiquiti Networks UniFi Review: "Best quality for the price"

Andrew Vawdrey
Score 9 out of 10
Vetted Review
Verified User
Review Source
Well, Ubiquiti UniFi is being used to manage and is all of our Access points in our office. So all users across the company are using this. The problem this solves is giving WiFi to all users in our buildings and also give us as the IT department the ability to manage the network both remotely via the cloudkey or locally via the IP Address.
  • Cloud Management
  • UI is easy to use
  • Automatic backups and easy to update the firmware
  • Make it able to make changes without rebooting the AP
  • More details on network traffic
Ubiquiti Networks UniFi is great for anyone that needs great WiFi throughout your whole building without spending an arm and a leg. I know Cisco/Meraki equipment is better but they are overpriced. These Unify AP's we have are great quality and are reasonably priced. They are also very easy to add more AP's if you need to expand your setup.
Read Andrew Vawdrey's full review
Jonathan Ubovich profile photo
August 14, 2017

Ubiquiti Networks UniFi Review: "Stop spending so much on your Wireless Network"

Jonathan Ubovich
Score 10 out of 10
Vetted Review
Verified User
Review Source
Ubiquiti Networks manufacture a wide range of products from small business to expansive enterprises.
The primary use case for our implementation of Ubiquiti was two-fold.
1. To extended our network to other buildings inexpensively, i.e. wirelessly.
2. To create a fully meshed, campus-wide wireless network that could be managed from a single console.

Ubiquiti's products really shined for these two use cases.
  • High quality, well featured products for far cheaper than the competition.
  • Ubiquiti produces excellent devices with the functionality that you would expect for 2 or 3 times the price.
  • No licensing costs
  • Ubiquiti does not charge extra for management software or additional devices. What you see is what you get. The management software to manage as many devices as you want for the same price.
  • Ease of use
  • I always recommend Ubiquiti products to others looking for an all-in-one wireless solution because they deliver a great product that just works with minimal configurations.
  • The graphical interfaces on their wireless point to point products, as well as their UniFi products is superb.
  • Flexibility
  • Ubiquiti works really great for the specific use cases that they are designed for but you will not have good luck moving too far outside of those. For example, you won't find any next generation firewall capabilities with their security appliance.
  • Support
  • Since Ubiquiti is extremely inexpensive for what you get, their support is a bit lacking. If you have trouble, you are bound to Google searches and forums. There is a wealth of information online about different use cases for their products but if you are looking for dedicated support you may be left desiring more.
I have used Ubiquiti products successfully in a couple scenarios.
1. Extending network connectivity to geographically separate locations. If you want to extend your network to a building across campus, or even across the region, you can successfully do that with Ubiquiti Point to Point wireless products. Maybe you own a lakeside dock and want to put a wireless access point there without running cable. Ubiquiti can do that. Maybe you want to provide wireless internet for a whole RV park, Ubiquiti can do that. The use cases are many when it comes to extending your network wirelessly.
2. Creating a fully-meshed wireless network. You want to create a wireless network with one or many SSIDs and you want to manage it all from one console. You don't want to spend thousands on a Cisco or Aruba product as well as deal with all the licensing. Ubiquiti networks can do it, on the cheap, and it will work great. One of my installations we manage over 26 wireless access points spanning 10 different locations across the state all from one console.
It truly is a great product.
Read Jonathan Ubovich's full review
Scott Trautwein profile photo
June 27, 2017

Ubiquiti Networks UniFi: "Ubiquiti Networks Review - Cheap and easy, a dream come true ;-)"

Scott Trautwein
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Ubiquiti throughout our entire school district. We use its wifi, network switch, VoIP and video camera solutions. We also use several of their long distance wireless radios to provide internet service to remote areas, such as our football field.

Every classroom has a unifi edu wireless access point installed, which is used for wireless access as well as public address system (intercom). We will also be switching to their firewall solution in the next month.
  • No annual fee. Software is free, so you purchase the hardware and never pay for anything again. All updates are free.
  • Very easy to use. Controller is easy to install and update. Network and wifi are not dependent on controller also. So if controller fails your network stays up, you just can't make any changes until you restore the controller.
  • The cost of hardware is very reasonable, cheaper than most solutions.
  • Support is via chat or email only. They are very responsive and you can YoutTube most fixes yourself. But it would be nice if they offered a paid support option to contact a live tech via phone.
  • You can back up your controller's config file, but there is no option to automatically do that to a cloud service (Dropbox, Google Drive...). That would be a very handy feature.
If you need wireless access points, networks switches, surveillance cameras, or VoIP phones Ubiquiti is the best solution I have found for the money. Can't recommend them enough.
Read Scott Trautwein's full review
Matthew Michaels profile photo
September 09, 2016

Ubiquiti Networks UniFi Review: "Ubiquity packs a big punch!"

Matthew Michaels
Score 9 out of 10
Vetted Review
Verified User
Review Source
We had a Cisco router which was end of life. In looking for a replacement, we started to look outside the normal vendors for that type of equipment. We found that the total cost of ownership got very expensive. We also looked at the annual maintenance and complexity of the devices. We found a product by Ubiquiti Networks that solved our issues. We implemented the Edgemax Lite router at several locations and it has worked flawlessly.
  • Wireless Devices
  • Routers
  • Switching
  • Phone Support - Most of the support is online and through their forum.
  • Product Line - They have a lot of products, but there is always room to improve the line. Like adding the latest wireless standard products.
  • Training - Offering some training on their products through e-learning or training partners.
I believe their products fit well in the SMB market space. They are well priced, and give you a very competitive feature set. Many businesses buy products that are complex, and end up spending lots on consulting fees. I also question if a lot of businesses take advantage of the advanced features of those products, or pay for things they don't need. Ubiquiti's product line has the features most organizations require.
Read Matthew Michaels's full review
Richard Ainsworth profile photo
September 02, 2016

Ubiquiti Networks UniFi Review: "Wireless for the rest of us"

Richard Ainsworth
Score 9 out of 10
Vetted Review
Verified User
Review Source
We replaced our Fortinet integrated wireless access points with Ubiquiti aps and haven't had any issues with roaming or being able to quickly configure them.
  • Provides seemless handoffs between access points throughout the building.
  • The controller software is very intuitive and well developed.
  • The ascetics are very sleek and clean.
  • More training on the edgerouter products
  • Better compatibility list for third party products
[Ubiquiti Networks is well suited for scenarios where users] Would like to cover a wide area with wireless.
Read Richard Ainsworth's full review

Ubiquiti Networks UniFi Scorecard Summary

Likelihood to Recommend (29)
8.9
Usability (1)
8.0

About Ubiquiti Networks UniFi

Ubiquiti Networks in San Jose provides their UniFi wi-fi hotspot technology.
Categories:  WiFi Hotspot

Ubiquiti Networks UniFi Technical Details

Operating Systems: Unspecified
Mobile Application:No