Overall Satisfaction with Cisco Meraki MS
All of our Ethernet switches are running a switch in the [Cisco] Meraki MS line. We have, between all locations, 40 switches in all. The problem it solved for us, was enable an easy to use interface for our service desk to respond to port changes and network troubleshooting. It also helped us gain valuable insight into how the network was performing overall as well as help with us with some automation needs across multiple switch changes at once.
- Easy to use
- Automation and mass changes
- Insight and reports of traffic type and bandwidth usage
- Alerting
- Great customer support
- People who are coming from enterprise switches or command line options may feel limited
- If internet is having issue, managing the switches can become more burdensome
- Switches do not have as many advanced features as enterprise switches
- Delay in reporting and debugging
- Easing service desk training requirements
- Reducing network troubleshooting time
- Ability to manage changes within our change management process
Deploying a new switch is very easy and takes us almost no time at all. The user interface is designed for managing multiple switchports at once, so someone needed to update a VLAN across multiple switches, [Cisco Meraki MS] makes this very easy. The service desk is also able to login and view cable testing issue, duplex mismatches and how busy an uplink trunk is and really empower them to own the ticket and feel like they are able to work network issues without immediate escalation
Azure Active Directory provides SAML SSO which is a huge requirement of ours and makes delegation of roles and permissions easier
We also use Meraki Wireless access points, which is great because the graphs and network topology that there cloud is able to create helps us understand the network. The access points also tell the switch what port it is plugged into
We also use Meraki Wireless access points, which is great because the graphs and network topology that there cloud is able to create helps us understand the network. The access points also tell the switch what port it is plugged into
[Cisco Meraki MS] provided us with a single shop for everything, deployment, automation, and monitoring. There was no need for extra monitoring and mass management software like there would be with Catalyst. Also have Meraki being bought by Cisco provides it with great stable corporate backing and direction. HPE Aruba at the time did not have as wide a product selection. [Cisco Meraki MS] has a wide array of models for multiple port sizes, power over ethernet output settings and stacking options. The virtual stacking was also something that was of interest to us