The right choice for remote offices
Updated June 20, 2020

The right choice for remote offices

Simon Watkins | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Meraki MS Switches

I currently deploy the Meraki MS switches at sites where there are few or no IT staff.
The typical use case that I’ve deployed is for sites in the 10 - 300 user range. For sites bigger than 100 users I’ll typically install a Cisco Catalyst core and use the Meraki as access switches, especially in wiring closets. If the site is small I’ll typically deploy a couple of these devices to account for potential failure scenarios. Ensuring that the internet connectivity on remote sites is "robust" is extremely important as this connectivity is required to manage the devices.
  • Visibility of sites through a single pane of glass.
  • Excellent troubleshooting capability
  • Automatic upgrades of the operating system
  • No support for EIGRP
  • Changes can sometimes be slow to apply
  • No Netflow support, however application visibility can be gleaned from the portal
  • Designed for centralized IT department.
  • High visibility of what is happening in each network segment.
  • Simplified licensing however licensing needs to be considered on the TCO of the solution
The products are now becoming very similar in their capabilities with both supporting a similar backplane, redundant PSUs in certain Meraki models and a variety of gigabit uplinks. The Meraki solution is turnkey in as much that you don’t need to bolt on additional products to gain visibility if you network. The Cisco 9300, for example, is designed for SDA and you need a DNAC to fully leverage your investment.
If you need all the enterprise features then I'd purchase Cisco enterprise products, however Meraki absolutely has a place in Enterprise and for many clients, the features are more than sufficient.
Generally, the online support that you get through the Meraki portal is excellent. You can raise, update and close your calls from the Meraki portal. You can also purchase a product called Meraki Now! with response contracts similar to Cisco’s Smartnet, however, it’s really dependant on what jurisdiction you are in - something to check before ordering!

Do you think Cisco Meraki MS delivers good value for the price?

Yes

Are you happy with Cisco Meraki MS's feature set?

Yes

Did Cisco Meraki MS live up to sales and marketing promises?

Yes

Did implementation of Cisco Meraki MS go as expected?

Yes

Would you buy Cisco Meraki MS again?

Yes

I’d typically install these devices as access layer switches. Now, depending on the use cases I’d potentially choose a model that is capable of taking a redundant power supply and has the capability of physical stacking. It is possible to create virtual stacks as well. I don’t typically deploy these switches as core devices as there is limited support for routing protocols.