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Cisco duo Access great duo authentication tool
April 22, 2022

Cisco duo Access great duo authentication tool

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Secure Access by Duo

Cisco Secure Access by Duo is used in our company to grant a level of security when logging into the servers for various products. it is used as a two-factor authentication app when logging into emails or other websites and products connected to the system. it solves the problem of security within student accounts and protection of personal information
  • user friendly
  • security
  • reliability
  • device sign in time
  • amount of days we can be logged in could be longer
  • a more appealing look for students
  • great security
  • reassurance
  • overall acceptance
it is very easy to use. I myself have been using it for quite some time now and do not mind using it to log into the various servers at the university as I know that my data is protected and do not have to worry about any information being taken from me.
Our company has benefitted greatly as during the pandemic the on-campus activities and courses had to be postponed so with everyone moving to a more cloud-based digital platform this tool was perfect to allow us to protect all the information being shared across the university. so far, we have had no reports of data breaches.
I would say I could not give this a rating as I have never as of yet ran into an issue where I would have to use their support or contact them for assistance as their app seems to be working smoothly with no technical issues that I can report. so, I would rate it as a 10 as no issues is a good thing with not having to contact support. but for the sake of this rating, I will give it a N/A
As mentioned in the last section I have never had an issue where it required me to reach out to cisco to give us support as of yet however I do know of an issue where the two-factor authentication was not going to the assigned devices for some individuals over the course of 24 hours the issue was resolved, and everyone was able to move forward.
I have used other security dual-factor authentication apps such as pulse and other VPNs but i would say they are not as user friendly and would not recommend going to them by choice. one of the key merits that duo has is that it is a continuous log in where the authentication is just a click of the button rather than a sign in every day

Do you think Cisco Duo delivers good value for the price?

Not sure

Are you happy with Cisco Duo's feature set?

Yes

Did Cisco Duo live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cisco Duo go as expected?

I wasn't involved with the implementation phase

Would you buy Cisco Duo again?

Yes

Cisco Secure access is well suited in areas of protection of personal information. as many individuals would like to keep their accounts private and the information, especially with all the students that attend the university. I feel that it is pretty safe and a good tool. In some situations, it is less appropriate timing due to the short log-in times when someone is in a pinch those precious seconds are being used to log in when a login could last for a semester rather than a week.