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Duo to gain extra layer of security with minimal effort
April 25, 2022

Duo to gain extra layer of security with minimal effort

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Secure Access by Duo

Duo mobile is our Multi-Factor Authentication (MFA) for all the apps we use. While passwords are not enough to protect our public cloud environment, One Time Password (OTP) adds an extra layer of security challenges in order to access any company info or data. On top of our application that we access with SSO IDP and Duo, many 3rd parties services that we use support integration with Duo out-of-box.
  • Access to resources without VPN
  • Full visibility and monitoring
  • Integration with other tools
  • Device trust can be easier to set and with more capabilities
  • Much less support tickets for VPN issues
  • Access to resources is very specific and monitored
Dou Security is easy to use and super fast to implement in any organization, the rollout is clear and the app is intuitive for end-users. The push notification makes everything even easier and if OTP is needed, the app will show the number only when requested so the timer for the new OTP starts only when clicking on the OTP.
Cisco Duo's support is one of the best in the market and a great reason for choosing Duo as a solution for a company. We start using the product, and we had a few questions and special use cases, The support team helped solve them all while making sure we learn and understand exactly how to solve the issue.
We had some unique issues that impact a very small group of users, We opened a ticket, and Duo's support team start helping us investigate the issue in detail. after a long deep dive in log files from end-user computers - we found that the issue is actually caused by another tool not related to Cisco - this was an exceptional support service we got from Duo's support.
We choose Duo as we found the end-user interface much easier and more intuitive than other solutions. The push notification feature also worked very smoothly and was a factor in the decision. From the Administrator and security team side - the features and capabilities of Duo were more granular and answered our requirements for visibility and monitoring of this important tool.

Do you think Cisco Secure Access by Duo delivers good value for the price?

Yes

Are you happy with Cisco Secure Access by Duo's feature set?

Yes

Did Cisco Secure Access by Duo live up to sales and marketing promises?

Yes

Did implementation of Cisco Secure Access by Duo go as expected?

Yes

Would you buy Cisco Secure Access by Duo again?

Yes

Cisco Secure Access would be ideal for dynamic fast-growing cloud base companies, that are looking for easy-to-implement solutions to improve their security and internal resources access. The solution can also work great with other Cisco products which are all monitored in the SecureX dashboard by Cisco. The Duo Secure Access is similar to other products in the market and if a company already has a No-VPN solution installed and no other Cisco security products - They should consider again if it's worth switching.