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Duo provides all the essential component's to keep you secure
April 26, 2022

Duo provides all the essential component's to keep you secure

robert ramos | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Secure Access by Duo

We used to login in remotely with our clients when conducting inspections but we also used our staff to login in from home when they telework. It gives great access to off-sites and communications with views of areas we need to review through our clients providing feedback on the program.
  • Great video communication
  • Link up quality is great and stable
  • Excellent audio communication on speaker
  • The system works great as it is.
  • We give our clients the option used multiple proxies and found that they prefer to use Duo the majority of the time
  • Staff uses on a daily basis to set remote secure work communication to our servers. We have had a great experience with very minimal issues.
Because we have very little downtime when an issue arises and we are able to fix the problem and continue the workflow which is very important in our sector of business. The faster we are able to resolve a problem the quicker we are able to back to conduction g business.
It gives us the simple steps to set up our staff with reliable login Duo security check in to our system for them to work at home when teleworking. It allows our clients to communicate with us remotely on a secure line with multiple options to address their concerns with the Duo step up.
Our systems went down due to a reboot in the server's IT upgrade over a weekend. On the Monday of that workweek, staff started to experience issues with the system which would cease the system to log out automatically. We contacted IT and they were able to provide instructions to help reboot back into our system by rebooting the Duo system and clearing out browser history to help get us back to being productive.
  • Zoom
Both systems are great but Duo Mobile's security prompt allows us that extra layer of protection that we need with our organization. We deal with a lot of clients' private information that needs to be maintained confidential.

Do you think Cisco Secure Access by Duo delivers good value for the price?

Yes

Are you happy with Cisco Secure Access by Duo's feature set?

Yes

Did Cisco Secure Access by Duo live up to sales and marketing promises?

Yes

Did implementation of Cisco Secure Access by Duo go as expected?

Yes

Would you buy Cisco Secure Access by Duo again?

Yes

The system does have a hard time connecting in areas such as basements, underground parking structures, or areas where the signal is weak such as rural areas. You will tend to get a lot of static breakup with poor quality in video views which breaks up the communication. Difficult to work in these conditions