Painless deployment with tremendous value
Updated July 25, 2023

Painless deployment with tremendous value

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Secure Access by Duo

Cisco Secure Access by Duo allows our staff to securely access their cloud based and on premise accounts with a variety of authenticators. A major concern for our organization was the amount of compromised accounts due to password reuse. Duo has allowed us to secure those accounts from misuse and compromise by requiring a second factor of authentication.
  • Multifactor authentication
  • Secure account access
  • Breach prevention
  • Endpoint and web software unified
  • Regulatory compliance
  • Account compromise reduction
  • Decreased cyber insurance costs
The implementation of Cisco Secure Access by Duo was so simple, that almost anyone could have it up and running within 5 minutes. The intuitive interface and expansive how-to documentation, allows any organization to quickly adopt secure access and exponentially increase their security posture quickly and easily. If there's anything you cannot figure out, their technical support is always available and can resolve most issues within minutes.
Often, staff members reuse passwords on multiple websites, despite out policy to not re-use work passwords for personal use. Cisco Secure Access by Duo has prevented several account intrusion attempts for our organization due to this password re-use. When other external sites are compromised and the credential of users stolen, threat actors then attempt to breach our accounts using those stolen credentials. In the past, those attempts may have been successful if the password was reused. Now, even if the password was reused, the second factor of authentication from Duo kicks in and the threat actor is denied access.
Duo support is fantastic and second to none. All of the support staff that I have interacted with are very friendly and extremely knowledgeable about the Duo product, it's interaction with 3rd party products for integration, and troubleshooting. Their ability to quickly diagnose any issues and offer solutions sets them apart from their competitors.
After we federated Duo with Microsoft 365, we began experiencing significant issues with our Microsoft Intune deployment. Endpoints were no longer obtaining policy information and settings, and communications were spotty. The Duo engineer that worked with me on the phone not only completely resolved the issue in a timely manner, but stayed on a call with us while we tested to ensure everything was fully functional before ending the call.
We selected Cisco Secure Access by Duo due to its ability to interoperate with almost any on premise, cloud, or hybrid application or system. Duo also integrates nicely with our other security systems, including XDR. As well, Duo is a market leader and always pushing the sector forward with innovative technologies such as passwordless and "verified push" to increase security while making access as simple as possible.

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Cisco Secure Access with Duo has been simple and quick to deploy within our entire organization. It is well suited for any employee accessing any corporate account, whether that be on premise or cloud based. Cisco Secure Access with Duo can be used to secure every single account from credential stuffing or remote takeover by threat actors.

Cisco Hybrid Work

The main challenges we faced was securing devices, but also securing account access. As staff needed to access more accounts when off premise, Cisco Secure Access with Duo allowed us to secure that access with multifactor authentication.