Excellent product for what it does.
March 04, 2020

Excellent product for what it does.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Citrix ShareFile

Citrix ShareFile is very easy to use with clients. Setting it up was pretty straightforward as long as you read the proper way of setup. It can get complex but depends on what features and how much you want to integrate it. This is normal with any products that offers many services and different ways of integration.

Sharing files with clients is very straightforward, easy, and users did not require training nor did the clients (ones receiving the files).
I do think the price could be on the steep side. If Citrix drops it down then they could have more customers as it is very practical.
  • Easy to share files.
  • Upload files up to 100GB.
  • Easy implementation.
  • Competitive pricing.
  • More whitepapers on other services.
Citrix support is usually second to none. Very robust, easy to work with, takes ownership and follows up whenever you reach out to them.

Do you think Citrix ShareFile delivers good value for the price?

Not sure

Are you happy with Citrix ShareFile's feature set?

Yes

Did Citrix ShareFile live up to sales and marketing promises?

Yes

Did implementation of Citrix ShareFile go as expected?

Yes

Would you buy Citrix ShareFile again?

Yes

It is very robust, easy, flexible and can be quickly deployed with basic standard to share files. Users do not require too much training to use it and clients almost never ask what to do when they get sent a file via ShareFile.
For larger companies, it can get very expensive very quickly. Small businesses may go with other companies due to pricing.

Citrix ShareFile Feature Ratings

Versioning
10
Video files
10
Audio files
10
Document collaboration
9
Access control
10
File search
8
Device sync
10
User and role management
9
File organization
9
Device management
9
Performance
9
Reliability
10
Storage Reports
9