You Really Need To Use Clarizen For Your Project Management!
Updated February 04, 2015
You Really Need To Use Clarizen For Your Project Management!
Score 10 out of 10
Vetted Review
Verified User
Software Version
We utilize the latest version and have downloaded some the extra features that are available.
Modules Used
- We are new users but already see the value it brings to our organizations. It makes tracking projects so much easier now and also more accurate.
Overall Satisfaction with Clarizen
It is being used by most of the people in our organization across several departments. It solves our problem of accurately tracking the many projects we concurrently develop and allows us to better manage our project resources. It is improving our efficiency and also our project profitability. It was a good choice and we are pleased with our decision to purchase Clarizen over the other competing products.
- Resource Management is much more straight forward and aligning project lifecycles with resource availability
- Gives a graphical and numeric look to project status and utilizations
- Is easy to setup and use
- Solves time tracking and project management within the same application
- Allowing for multiple project managers on the same project would be nice.
- Build the user manual link within the application.
- More interactive relationship with Salesforce.
- Better customer service through issue tracking
- Provides a quick overview for project rollups and resources
- Clients love the participation we can provide to them through Clarizen
It is much easier to use and provides more immediate visualization than MS-Project does. The learning curve with Clarizen is far shorter than MS-Project. It is also less costly than MS-Project.
Using Clarizen
15 - IT Deaprtment and Sales
1 - I support it myself as the Operations Manager and also support SalesForce
- Project Management and Tracking
- Resource Allocation
- Time Tracking
- Use it for helpdesk function
- Customer service
- Client updates on projects
- more client involvement
- ther departments within our organization
Evaluating Clarizen and Competitors
- Price
- Product Features
- Positive Sales Experience with the Vendor
- Analyst Reports
- Third-party Reviews
The most important was the price and functionality as compared to rival products such as MS-Project and the other cloud base project management products. After going through the demo, it was clearly the choice for our people and in turn our clients in providing quick, up to date project status.
I don't think we would do anything that different. We looked at many products that were cloud based and site based but felt cloud based was the way to go since we were also going to be getting SalesForce for our organization. We looked at all the factors and Clarizen was the clear winner.
Clarizen Implementation
- Implemented in-house
Change management was minimal
- None that I can think of
- Implementation was fairly quick and no problems were encountered
Clarizen Training
- Online training
Clarizen Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Quick Initial Response | None |
No - At this point, we just using the standard support since we are new users. If we determine that premium support is required to serve our needs, then we will look to address that at that time and see if it is cost justified to do so. For now we are very pleased with standard support.
All I can say is our sales representative and trainer are exceptionally good at what they do and I deeply appreciate their concern and responsiveness to my and my organizations needs. They should be the model for all other companies to follow because Clarizen really does a great job at this.
Using Clarizen
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- user setup
- project setup
- time entry
- initial company setup wasn't hard but you had to pay attention
- syncing to SalesForce required assistance from our Clarizen trainer
Clarizen Reliability
Integrating Clarizen
- Salesforce
It was very simple to integrate. The Clarizen trainer walked me through it and it was done within 10 or 15 minutes. No problems at all.
- Maybe Quickbooks
Yes they currently support this.
havent used any of them yet
For anyone considering it, just do it. Our experience has been very good with the process and would not worry about attempting any other future product tie ins to Clarizen. If the process to tie in SalesForce was as easy as it was, then all other products tie ins should be even easier.
Relationship with Clarizen
Standard terms except for an out clause after 6 months if we weren't pleased with the product. Normally, the standard subscription term is 12 months. If we are satisfied and I know we will be after 6 months, we will sign for an extended period of time to get a better discount.
None was necessary. Everything went very well so additional tips or advice wouldn't be needed. They are very professional and respectful of you and your organizations needs.