Clarizen clearly covers consumers' call for a lightweight alternative.
January 12, 2020

Clarizen clearly covers consumers' call for a lightweight alternative.

Mike Narumiya | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Clarizen

The product is being used to manage a variety of projects. Everything from true IT projects with a variety of staff, needs, and steps, to smaller non-IT projects with very few stages. It's used because it is easy to use, and easy to track and report against. The product is also less intimidating to use for newer or non-IT staff than the tried and true (MS Project).
  • Simpler and more intuitive to use than other big name products.
  • Provides the ability to easily use templates, and cuts down on building projects.
  • Being different than say, MS Project, if you have a lot of seasoned staff, may be frustrating for those users.
  • Some of the automated features are too automated, and not always desirable.
  • It's easy to use. If you have inexperienced staff, you can quickly get them a project tool. We've saved money on staff.
  • It's good enough reporting for many situations. We didn't need a heavyweight tool, but a solid tool for a small to mid-sized organization.
It stacks up well to many other products. It is lightweight and intuitive to use. However, if you are a heavy Project user, or are considering a Project at the enterprise level, this might not be as sophisticated/ heavyweight as those kinds of products. However, for all but the powerhouse users, this is a solid, easy to use product. Just note, some of the automated acceptance of work can be good or bad depending on your staff and workflow.
It's a good experience overall. Clarizen was useful when needed. It's mostly needed for advice on how to do more sophisticated actions or how to change something that was set up administratively. It's seldom used otherwise. The product consistently works, the documentation is acceptable, and the generally intuitive product is easy enough for most staff to pick up without much issue.

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It is great if you have a lot of inexperienced staff, or have small to midsized projects. You need some reporting, but nothing too crazy. Basically, if you want something akin to Project light, this is an excellent tool. If you are a large, powerhouse Project user and considering a change, it might be frustrating. While the product is intuitive and easy to learn, it is very different from some of the other bigger offerings out there.

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